
Toyota of Plano
Plano, TX
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Happy customer! Just few days ago I went to Toyota of Plano to buy a car and wanted to write my review here. The service was fast, friendly and way professional. My m Just few days ago I went to Toyota of Plano to buy a car and wanted to write my review here. The service was fast, friendly and way professional. My manager was Jose and he was patient and answered all my questions about every car I put my eye on. I felt like I was treated as a family and the deal I got was super good! The car is fine, my experience with the dealership is flawless and I would definitely recommend it to anyone! More
Excellent service in Toyota of Plano My experience in Toyota of Plano was amazing! I had called before going and spoke to sama and she was so delightful to speak to and assured me that sh My experience in Toyota of Plano was amazing! I had called before going and spoke to sama and she was so delightful to speak to and assured me that she’ll help me with the car I want and the next day when I went in she did just that! She was patient with me picking which car I wanted she was so helpful with helping me narrow down my choices and well informed to tell me which models come with what and which will fit me best and she was so genuinely kind always making sure I was okay offered me water/coffee and never made me wait too long or forget about me. Kal helped me in finance and he was amazing! So funny so helpful answered all my questions. Between Sama and Kal I couldn’t have asked for a better experience buying a car! I would definitely recommend Toyota of Plano! More
Professional and empathetic service I just moved to the Dallas area six months ago, and I needed to buy a car to run family errands. My wife spotted a couple of very good offers, includi I just moved to the Dallas area six months ago, and I needed to buy a car to run family errands. My wife spotted a couple of very good offers, including one with Toyota. When we got there, Antonio Perez received us with a big smile, and we asked whether he spoke Spanish, because we are not proficient English speakers. He immediately started speaking us in Spanish, and walked us through the whole purchasing process with professionalism, patience and transparency. Although we did not end up buying the car we were expecting to, because it was above our budget, he gave us an option that we loved, and fit our budget nicely. We could not find anyone who could babysit our two little kids that day, and we brought them with us, and Antonio was very empathetic, and gave us a cute carfax coloring book, and would even help us calm the kids down when they were fuzzy, in a nice, non invasive and gentle way. We always felt in good hands. I am not a car expert, and I kept asking him questions about the car features, and the credit process, and the payment breakdown, and he was open and patient enough to answer all my questions with full detail and very professionally. We had a very good time, and we are very happy we did our purchase through Antonio. I strongly recommend potential buyers, to reach out to him, whether they are English speakers or Spanish speakers. They will get the highest quality attention and service. I also want to use this space to recognize the professionalism and great service done by John , the person with whom we signed the paperwork and sealed the deal (I don't remember his last name, but I do remember he has a nice collection of bills from all over the world, and is a huge Patriots fan). He was very kind, professional, and conscious of what our needs were. More
Quick and easy She was helpful, she always very attentive. She also was very patient with my granddaughter, she would talk to her and keep her intertained. I would d She was helpful, she always very attentive. She also was very patient with my granddaughter, she would talk to her and keep her intertained. I would definitely come back and ask her for any service. More
Great Experience Max was very professional. At no time did I ever feel pressured to buy a car. Max worked with me to get the car I wanted at a good price. He was reall Max was very professional. At no time did I ever feel pressured to buy a car. Max worked with me to get the car I wanted at a good price. He was really knowledgeable about the Highlander and was able to answer all my questions. He was really great to work with. More
Great Sales Service I got RAV4 for my birthday present. I found out this car’s mirror doesn't have compass on it after i drove home and come back to purchased an upgrad I got RAV4 for my birthday present. I found out this car’s mirror doesn't have compass on it after i drove home and come back to purchased an upgrad one. After installed I was so dispointed that it still has no compass shows on the mirror. The fincial manager kept deniied what he said to me that will with compass. Bucks Mishra always helping me to find my needs. Highly recommend her! More
Great Experience and Excellent Service Bucks Mishra was really nice and helpful. She listened carefully to requirements that I am looking for in a vehicle and help me find exactly what I wa Bucks Mishra was really nice and helpful. She listened carefully to requirements that I am looking for in a vehicle and help me find exactly what I was looking for. Thank you very much. More
Such a great experience! I had such a great experience buying from Jose! He made sure that I did not feel pressured but still got a great deal and exactly what I was looking f I had such a great experience buying from Jose! He made sure that I did not feel pressured but still got a great deal and exactly what I was looking for. This is my second buying experience from Toyota of Plano, and I will definitely return for future purchases! More
Great experience with Toyota of Plano!!! Ethan was amazing! I had bought I previous car from him (2017 Camry) after seeing the 2018 model I had exclaimed to him that I had to get into one of Ethan was amazing! I had bought I previous car from him (2017 Camry) after seeing the 2018 model I had exclaimed to him that I had to get into one of those!! After 8months he was able to get me into the new model with less interest and more car!! Needless to say I was completely satisfied when I left the lot! I will definitely come back to this dealership when I want something new! More
First Rate Buying Experience I highly recommend Toyota of Plano and loved my experience with Gabriel Acosta! He was professional, well informed, and went the extra mile to make s I highly recommend Toyota of Plano and loved my experience with Gabriel Acosta! He was professional, well informed, and went the extra mile to make sure we were taken care of. Gabriel never put pressure on us to buy or make a quick decision. He patiently answered our questions and offered us many options for our car selection. When we could not decide on color, he lined up four different color cars for us to compare. Amazing! Never pushy, he confidently allowed us to think through our options and make the best decision. I have no doubt our experience with Gabriel was key to us pulling the trigger on our purchase. More