Toyota of Plano

Could not ask for a better experience First time buyer turned lifetime customer! The staff was extremely kind and helpful throughout the entire process. They treated me like family, not First time buyer turned lifetime customer! The staff was extremely kind and helpful throughout the entire process. They treated me like family, not a customer!!! More

Thanks, John! Fleet manager, John Ratcliff, went above and beyond to help me trade my Camry Hybrid XLE lease in for a 2017 Toyota 4Runner Limited!! Thanks, John. Y Fleet manager, John Ratcliff, went above and beyond to help me trade my Camry Hybrid XLE lease in for a 2017 Toyota 4Runner Limited!! Thanks, John. You know the car business!! Toyota of Plano is blessed to have you! More

BEST EVER I started my search for a new truck several months ago. Looked at several dealerships and Karen Schlatterer at Toyota of Plano was the only person tha I started my search for a new truck several months ago. Looked at several dealerships and Karen Schlatterer at Toyota of Plano was the only person that kept in touch with me. I gave her a time frame that kept changing and she continued to keep in touch. Never over persistent, just checked in with what was available about once a month. When the time came to finally buy, I went straight to her. Karen was great in every way. I really appreciate everything she did for us. More

I will be their customer for life! An absolutely wonderful and truly exceptional experience. As a result, my family and I will be their customers for life. After a week of car shopping An absolutely wonderful and truly exceptional experience. As a result, my family and I will be their customers for life. After a week of car shopping (and some less than positive experiences), my son accompanied me to Toyota of Plano yesterday where we met Sama. Sama is the most helpful and delightful person to deal with. She took time to listen to me about what I needed (and wanted) in a vehicle. She did not try to pressure me or guide me into a higher price range, but rather provided expert advice and wanted to do what was best for me. Her genuineness and caring attitude were very obvious. She worked hard to help me get the car of my dreams and stay well within my budget. I got a fantastic deal! Additionally, Francisco was equally helpful in providing options and answers regarding the financing. It was obvious that he had my best interest at heart as well. They were both funny, caring, personable, and experts at what they do. In short, I had a truly exceptional car buying experience that far exceeded any expectation I had. I cannot give high enough praise to Toyota of Plano and Sama and Francisco. More

Best car buying expierence you can ask for! Jacob was fantastic from start to finish, made the car buying expierence so understandle, and fullifed all needs and worked completely around what I n Jacob was fantastic from start to finish, made the car buying expierence so understandle, and fullifed all needs and worked completely around what I needed, made sure I got a great deal! & definitely knows what he is talking about. HIGHLY RECOMMEND Jacob & Toyota of Plano for your next car, I know I will! More

Perfect car and experience This dealership had the exact car I wanted in awesome condition! Stephen was extremely helpful and courteous. No pressure experience with friendly fol This dealership had the exact car I wanted in awesome condition! Stephen was extremely helpful and courteous. No pressure experience with friendly folks. Would highly recommend them! More

Highlander I I arrived at the appointment early. I walked the front lot. The salespeople respected my comment that I had a preset sales person. Karen Schlattere I arrived at the appointment early. I walked the front lot. The salespeople respected my comment that I had a preset sales person. Karen Schlatterer and I met. She is very professional and well dressed. She let me tell her what I was looking for in a new vehicle. F Perez handled my financial piece. He was also a joy to work with in this purchase hi More

Great used car experience We recently had the good fortune to deal with Jacoub Oueini who helped us purchase a used replacement for our aging Toyota. He was friendly, helpful, We recently had the good fortune to deal with Jacoub Oueini who helped us purchase a used replacement for our aging Toyota. He was friendly, helpful, calm, courteous, listened to our story,then asked questions to help us make our decision. He showed us what we came to look at, offered alternatives and allowed us to take a test drive. He then discussed the financial aspects with a helpful attitude, no pressure or urgency. We had some back and forth about the deal but an agreeable conclusion was reached. Jacoub was positive throughout , never argumentative or pushy. All in all a much nicer experience than the last car buying battle we had with another Toyota dealership. He made our purchase pleasant, reaffirming our choice to come to Toyota of Plano for all our automotive needs. He has been there for us even after the sale in solving minor issues with getting more keys. John Fulgoni was a great help in financing the purchase making for a truly great experience overall due to their kindness. More

Very worthwhile experience. I leased a car from this dealership 2 1/2 years ago. I came into this dealership on August 3, 2017, to explore my options after the end of my lease p I leased a car from this dealership 2 1/2 years ago. I came into this dealership on August 3, 2017, to explore my options after the end of my lease period in December. My intention was to look around; maybe weigh my options to either buy or lease again. I talked to a young salesperson, Taylor Armstrong, who set and helped me analyze all of my options, which took a few hours.. I decided that it was beneficial to take advantage of Toyota’s 0% financing on Camrys. A little pressure, maybe. But I really like these cars . That day I leased a 2017 Camry. The next day, after the sale, I returned and Taylor helped me resolve some technical issues with my radio app and a few others. Taylor was very professional, knowledgeable, and courteous during my entire interactions with him. Francisco Perez helped with the financing. Always a complicated issue. Helped me understand the cost of buying vs leasing. He also was very professional, patient, and knowledgeable. More

Buying a preowned SUV was quick and easy at a great price After identifying the SUV I wanted on the internet I requested information from the dealer. Sunny Ati contacted me provided the information I request After identifying the SUV I wanted on the internet I requested information from the dealer. Sunny Ati contacted me provided the information I requested and change his scheduled to meet mine. We met , looked at the vehicle, arranged financing the buying experience took only 1 1/2 hours. He was very professional and answered all questions I had. More