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Toyota of Plano
Plano, TX
5,425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,425 reviews
July 31, 2017
Great Experience and 100% Satisfied! - Toyota Plano, TX Anwar and Pravin provided us with exceptional service! I have been buying Toyota from Anwar for years and each experiece gets better and better. An Anwar and Pravin provided us with exceptional service! I have been buying Toyota from Anwar for years and each experiece gets better and better. Anwar gets to know his customers and guides you through each step of the purchase. He is not satisfied until you drive off the lot fully knowledgeable and content with your vehicle. Thank you Anwar for another exceptional experience!! More
by Manju C Mathew
Employees Worked With
Praven Varghese, Anwar Achankunju
July 31, 2017
Awesome Customer Service! Every last person at Toyota of Plano were such a great help and friendly!!! Tip was my dealer and was completely amazing, I had a bad experience prior Every last person at Toyota of Plano were such a great help and friendly!!! Tip was my dealer and was completely amazing, I had a bad experience prior with another dealership so i was very hesistant , but Tip made sure the same did not reoccur. Thank you so much!!! More
by Lettuce90
Employees Worked With
Tip Dickerson
July 31, 2017
Joe Salazar sold me an awesome truck Joe Salazar was the salesperson at Toyota of Plano who sold me my 2017 Takoma. It is a great car with features and exterior. He was very helpful an Joe Salazar was the salesperson at Toyota of Plano who sold me my 2017 Takoma. It is a great car with features and exterior. He was very helpful and not pushy. He was very helpful. If I came back to the dealership to buy another car, I would probably ask for him as my sales rep because he can be trusted. More
by Jverchot
Employees Worked With
I forgot name of finance office but he was really great, Joe Salazar
July 31, 2017
Man of character Sir Stephen putman provided a very relaxed experience. I could not have imagined a better scenario, for buying my first vehicle. Was very accommodatin Sir Stephen putman provided a very relaxed experience. I could not have imagined a better scenario, for buying my first vehicle. Was very accommodating to my needs. More
by jakFrost
Employees Worked With
Stephen Putman
July 31, 2017
High on my Highlander The entire buying experience was much better than we have ever experienced before. we bought through Costco and that means we dealt with Karen S wh The entire buying experience was much better than we have ever experienced before. we bought through Costco and that means we dealt with Karen S who is the fleet manager and was a terrific advocate for throughout. More
by Ournewtoy
Employees Worked With
Karen Schlatterer
July 31, 2017
Anup is your guy! After seeing a used Ford F250 on the website, I decided to call ahead to verify it was still on the lot. I was routed to Anup and from the first words After seeing a used Ford F250 on the website, I decided to call ahead to verify it was still on the lot. I was routed to Anup and from the first words we spoke, he make it a point to take care of me. At the lot, I was greeted by a friendly smile and warm heart. Although his expertise is in Toyota products, Anup did all he could to try to research and explain any questions I had. There was NO pressure to buy and Anup was in my court to help me get the best deal for my trade in. I would highly recommend this dealership and the service is excellent! More
by Chris C
Employees Worked With
Anup Pradhan
July 31, 2017
2.5 hours and a done deal! What a sweet pleasant soul Godfrey is. I was able to deal with him on the phone with texting and was in and out with my new Toyota in about 2.5 hours What a sweet pleasant soul Godfrey is. I was able to deal with him on the phone with texting and was in and out with my new Toyota in about 2.5 hours. Great guy, I will be back! More
by Thank you
Employees Worked With
Godfrey Olaekeji
July 31, 2017
Bad service experience & Bad Attempt to purchase car Went to the service department to have new brakes put on. They had sent a coupon stating new brakes for 200. I showed the coupon and they did the brak Went to the service department to have new brakes put on. They had sent a coupon stating new brakes for 200. I showed the coupon and they did the brake job. When paying the cashier the price was for twice what the coupon stated and I told them so. They claimed that was a coupon price per axle. However the coupon did not state axle count. After much back and forth they offered a slight discount, but nothing compared to what they should have done. When trying to purchase a car more recently we were negotiating via email, text, and phone. I had a nice offer from a different dealer, they told me to bring it in and they would beat it. Not only did they fail to do that, they wouldn't even match the Costco offer that they are required to match. As i'm leaving the manager actually stared me down. I promptly took the better offer. TL;DR poor communication, bait and switch sales tactics, horrible management. More
by two3six
Employees Worked With
Faz Imam
July 30, 2017
Excellent Customer Service Very knowledgeable and friendly staff. I filled out application online to streamline the auto buying process. Customer Service was excellent. If you Very knowledgeable and friendly staff. I filled out application online to streamline the auto buying process. Customer Service was excellent. If you are considering buying a Toyota ask for Alvina for hassle free experience. More
by LAURA HOLMES
Employees Worked With
Kal Mian, Alvina Roche
July 30, 2017
Buy car siana Sean is very nice person. I called him first and asked him about siana. He explained very nicely then I decided to meet him at Toyota of plano. He int Sean is very nice person. I called him first and asked him about siana. He explained very nicely then I decided to meet him at Toyota of plano. He introduced several model of siana and give us good suggestions. We bought the car in 1 hour. More
by Swang
Employees Worked With
Sean Li
