Toyota of Plano

Did not waste my time!!! Most dealerships try to wear you down in the negotiation process. It did not happen here! They were courteous and professional in the negotiation pro Most dealerships try to wear you down in the negotiation process. It did not happen here! They were courteous and professional in the negotiation process and it was quick. More

If you are looking for a pre-owned Toyota I bought a 2012 Camry last year from Forkan & at the time was still working with salesmen at other dealerships. He quickly grew on me & it was easy to I bought a 2012 Camry last year from Forkan & at the time was still working with salesmen at other dealerships. He quickly grew on me & it was easy to see how much integrity, drive & tenacity he had & soon he was the only one I wanted to work with. He cared more about finding me the right car than making a sale! Forkan is so conscientious and helpful & went out of his way several times for me but it would take too long to explain. Let me just say Forkan is a man of his word and I would highly recommend him! More

Best experience My wife and I have been wanting to get a bigger truck now that we have two boys that keeps us busy. Just did not know if we could afford one. Edgar fo My wife and I have been wanting to get a bigger truck now that we have two boys that keeps us busy. Just did not know if we could afford one. Edgar found us the truck that we wanted with the price we wanted. I felt like he was very up front with us and very patient. This is our second time buying from this dealership and once again we felt very pleased with our experience. I will always come to this dealership just because of the people that work here!!! Thanks again!!! More

Great experience My husband and I were not in the market for a new car but knew the day was coming. Our 2010 Prius had 185k miles and been very reliable until the end My husband and I were not in the market for a new car but knew the day was coming. Our 2010 Prius had 185k miles and been very reliable until the end of last week. We had been to the Plano store for service recently and it was a positive experience. So we decided to try their sales department for a new car. The quality of our experience was overall excellent. More

Extremely Committed to Helping Customers Deepak was very helpful throughout the process and helped me look for an insurance company for the car. I would definitely want to work with him again Deepak was very helpful throughout the process and helped me look for an insurance company for the car. I would definitely want to work with him again as he gave me honest feedback and advice. He was also kind enough to teach me how to use all of the features inside the car and set up my radio presets! More

"Why Toyota of Plano" I guess the best thing I can say is that after 15 plus years as a Toyota of Plano customer, I keep going back. I am very pleased with the quality of s I guess the best thing I can say is that after 15 plus years as a Toyota of Plano customer, I keep going back. I am very pleased with the quality of service and cost for work performed. I can't say enough about the service advisers I have gotten to know, in particular Carlos Murillo. Carlos is one of the best. He always reviews with me the maintenance status of my vehicles and draws my attention to items we need to monitor for a potential problem. He takes the time to know my vehicle. For these reasons I do not even consider going to another location to have my vehicles serviced. More

Hassle free dealership, friendly staff Salesman Tip Dickerson was very understanding to my vehicle need. The car fits my family size now, many thanks to the managers processing paperwork to Salesman Tip Dickerson was very understanding to my vehicle need. The car fits my family size now, many thanks to the managers processing paperwork too. I previously purchased my last car through the same Toyota dealership too. More

Phenomenal Customer Service As a Client Manager and former Supervisor of a call center, I strive for exceptional customer service on a daily basis. What I experienced at Toyota o As a Client Manager and former Supervisor of a call center, I strive for exceptional customer service on a daily basis. What I experienced at Toyota of Plano was far more than that. The customer service I received from Roberto was above and beyond more than I expected. This is the type of service I encourage at my place of employment. I am a first time buyer and would be dishonest if I said the thought of purchasing a new vehicle for the first time, wasn't a bit nerve-racking. I've heard all kinds of horror stories about car salesmen and the actual process of negotiating. Fortunately and to my surprise, my experience was nothing like that. Roberto took his time getting to know me and my needs. He is full of knowledge and answered questions I didn't even know I had! He is open and honest and really took his time, allowing me to ask questions and express my concerns. His upbeat personality and positive attitude are contagious! Roberto was a blessing in my experience and clearly a valuable part of his team. I never felt pressured and he never once made me feel as though I should be ready to resort to 'plan b' in the event things didn't go as planned. Roberto worked with his finance department to ensure that I was getting the best deal. Even after the deal was finalized with Francisco, Roberto made sure I was taken care of and had all of the resources I needed to care for my new car. Before I left, he also made sure I understood all of the features of my new car and helped me set up a few things, such as pairing my phone to my car through bluetooth. Being able to drive off confident with your purchase is a big part of excellent customer service. That afternoon I drove away happy and satisfied that I made a good purchase. I love my CHR and this experience is one I'll be sure to share more than once in the future. More

Great Customer Service I had a great experience working with Toyota of Plano. They had a wide variety of vehicles, all at a reasonable price. I would definitely recommend th I had a great experience working with Toyota of Plano. They had a wide variety of vehicles, all at a reasonable price. I would definitely recommend them for your next auto purchase. Ask for Sal Rodriguez, he was AWESOME! More

Amazing experience!! Deepak made purchasing my first new car an amazing experience, he is extremely professional. He explains everything to you quite well and he makes sur Deepak made purchasing my first new car an amazing experience, he is extremely professional. He explains everything to you quite well and he makes sure that you are satisfied with your purchase. He will go above and beyond to get you what you want. He's your guy to come to!! More