Toyota of Plano

Brian Salm...is great to work with Brian was extremely helpful and pleasant to work with in my search for a new ride. Not pushy at all, but knowledgeable and helpful with all of my que Brian was extremely helpful and pleasant to work with in my search for a new ride. Not pushy at all, but knowledgeable and helpful with all of my questions and inquiries. I would recommend anyone looking for a car to go and see Brian. More

I love my new Rav 4! Karen was a wonderful salesperson and I really enjoyed working with her. I had found three vehicles online that I wanted to look at and Karen quickly Karen was a wonderful salesperson and I really enjoyed working with her. I had found three vehicles online that I wanted to look at and Karen quickly replied via email to my requests. I scheduled an appointment to come to the dealership and Karen greeted me enthusiastically upon arrival. I automatically ruled one of the vehicles that I had seen online out. We then went to see the red Rav 4 that I had selected online and did a test drive. It was awesome! As a Toyota Corporate employee, I was very impressed with Karen throughout the entire experience. Although it was a very busy Saturday, I was able to get everything accomplished (including delivery) same day. The only thing I need to go back for are my plates and an accessory that I had to order. I will be sure to recommend Karen to all of my TMNA co-workers. She was incredible to work with. More

Wonderful Mr. Anwar was very friendly and patient when we approached him. He explained everything so that we did not need to ask many questions. Price was affor Mr. Anwar was very friendly and patient when we approached him. He explained everything so that we did not need to ask many questions. Price was affordable. We surely will refer him and Toyota of Plano to our friends. More

Great service experience Saturday, June 10, 2017 I had just had a new set of tire's installed on my 2015 Highlander, and had noted undesired inside shoulder wear on the right rear tire after removal. I had just had a new set of tire's installed on my 2015 Highlander, and had noted undesired inside shoulder wear on the right rear tire after removal. Suspected alignment issue, so drove straight to the dealership to inquire about getting one scheduled. Not only was Ken Mccorkle able to get the four wheel alignment scheduled and completed while I waited, I was able to get the oil changed, a multipoint service inspection, and the emissions inspection. After the alignment was done, he showed and explained the alignment report that verified the tire wear problem. Ken, and the service department saved me a lot of valuable time and scheduling hassle by promptly taking care of my needs. More

Great Experience Excellent customer service experience while buying a new car. Both Herouy and Jose took the time to fully explain the details of the various car optio Excellent customer service experience while buying a new car. Both Herouy and Jose took the time to fully explain the details of the various car options and to deliver a "no pressure" car buying experience. When I came in to buy the car everything was prepared in advance and I was "in and out" in no time. More

Good experience Karen was knowledgeable,kind and PATIENT Process was seamless. She was honest and tranceparent. Great experience gor my sons first car the finance Karen was knowledgeable,kind and PATIENT Process was seamless. She was honest and tranceparent. Great experience gor my sons first car the finance pers9n was very pers9nable and professional. More

Karen Schlauerer very pleasant to make a car deal with I took the day off to buy a Toyota Avalon and had already done my research. I talked to several Toyota dealers and was told they had the car I wanted I took the day off to buy a Toyota Avalon and had already done my research. I talked to several Toyota dealers and was told they had the car I wanted in stock. Before I got to Toyota of Plano I was already frustrated by driving to two other Toyota dealers that morning and only then being told "we don't have that particular car in stock but we have (another color or a higher trim)". I talked to Karen and she stated there were three in stock so I drove over and ended up making a deal on the car I wanted in the color and trim I wanted. Everything went well including the trade-in negotiations and the finance. Would recommend Karen to any friend who wants to buy a Toyota. More

LunchTime Success Taylor Armstrong got me a car in one day during my lunch time. Time/money was important for me. I call that service! Thanks Taylor Taylor Armstrong got me a car in one day during my lunch time. Time/money was important for me. I call that service! Thanks Taylor More

"A Very Pleasant Buying Experience" The sole reason I ended up purchasing a new vehicle from Toyota of Plano was due to the salesperson, Karen Schlatterer. The day that I sat down with The sole reason I ended up purchasing a new vehicle from Toyota of Plano was due to the salesperson, Karen Schlatterer. The day that I sat down with her to discuss a deal, I never really expected to walk away with a signed deal in hand. But, that’s what happened within the timeframe of 55 minutes. When we sat down to talk, I knew exactly what I wanted in the vehicle and what a fair price should be. Karen listened carefully to every detail of what I was requesting. All in all, it took less than an hour, from our initial handshake, the exchange of pleasantries, and the discussion of the transaction to complete the deal. I will definitely look forward to working with Karen Schlatterer again and be more than comfortable to recommend her to my friends. With regard to the dealership itself, it is too soon for me to have an opinion. The delivery process of the vehicle went reasonably well … although the dealership has some extreme ideas about how to title a vehicle in the name of a trust. More

Maintenance Service Excellent service. The maintenance service was done in less than an hour. Staff members were friendly and efficient. The waiting area was spacious Excellent service. The maintenance service was done in less than an hour. Staff members were friendly and efficient. The waiting area was spacious and comfortable. More