Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Plano
Plano, TX
5,429 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 5,429 reviews
May 25, 2017
Great level of service and respect I loved The level services, and that I got from Karen and from everyone at the dealership. Great team. She is a wonderful person,, just let her kn I loved The level services, and that I got from Karen and from everyone at the dealership. Great team. She is a wonderful person,, just let her know exactly what you want she works really hard to make sure that you're completely satisfied. More
by Mo kelly
Employees Worked With
Karen Schlatterer
May 25, 2017
Enjoyable Experience My father and I worked with Antonio; he helped us find a car I love and made the buying process easy and enjoyable. He kept in contact with us and le My father and I worked with Antonio; he helped us find a car I love and made the buying process easy and enjoyable. He kept in contact with us and let us know everything we needed to make things go as smoothly as possible, and he even helped me set up the blue tooth connection in the new vehicle. I am grateful we had such a pleasant experience! More
by Megan C
Employees Worked With
Antonio Perez
May 25, 2017
Leaving better and happier ... from a car dealership! Like many people, I'd sooner undergo a dental procedure than endure the process buying a car at a dealership. Our experience buying our 2017 Corolla L Like many people, I'd sooner undergo a dental procedure than endure the process buying a car at a dealership. Our experience buying our 2017 Corolla LE at Toyota Plano was altogether different. Not only did we come away with the car we wanted at a fair and acceptable price, we felt treated with genuine respect and dignity throughout the process. Our sales representative, Anwar Achankunju, was exemplary. I noticed above Anwar's desk the following quote by St. Mother Teresa: "Let no one ever come to you without leaving better and happier. Be the living expression of God's kindness: kindness in your face, kindness in your eyes, kindness in your smile." It was remarkable to me to find such words posted in a car dealership. Even more remarkable was how Anwar embodied those words in all his interactions with us. The same can be said for each Toyota of Plano team member who worked with us at each stage of the process. We indeed left better and happier at the end of the night. Thank you Anwar and team! We will recommended Toyota of Plano to our friends and neighbors. More
by Dave
Employees Worked With
Previn Varghese -- very helpful and courteous!, Anwar Achankunju, Mark Miller, Kash Zaman, Deepak Rathor
May 25, 2017
Best guy ever First thing he did is made you feel welcomed! He is always there making sure you feel comfortable and will do anything for the customer. Jacoub is the First thing he did is made you feel welcomed! He is always there making sure you feel comfortable and will do anything for the customer. Jacoub is the nicest person I have met and he sure is there to help you More
by Javi226
Employees Worked With
Jacoub Oueini
May 24, 2017
Let down considering their reputation I expected more from Toyota because you hear so much about them. They push really hard even when you tell them not to, that you are buying a car. They I expected more from Toyota because you hear so much about them. They push really hard even when you tell them not to, that you are buying a car. They over charge for extras (hitch, DVD player) and tell you if you don't go through them you won't get a good deal and someone else will mess it up, and then they farm it out to car toys anyway! The person I worked with was great until the very end when my original car got hit by hail, which was fine, but then she upchargwd our replacement car telling me she couldn't take out the back sling for 35 and charged for coating placed on the seats. So I dealt with that and when I went to sign that night she didn't know the car windows were tinted and we had specifically talked about them NOT doing the tint and then tried to charge me $200 for it! Then to top things off she pestered me daily about writing a review for her! She knows I have kids and work 2 jobs so to pester someone who has kept their word all the way through was just too much. We will be going back to Subaru for all new cars from here on out like we did before More
by Toy
Employees Worked With
Karen Schlatterer
May 24, 2017
Best Car Buying Experience Ever! I had a very specific set of items I wanted on my new 4Runner TRD Off-Road. The TRD Off-Road model is a specialty vehicle and is in short supply. Pa I had a very specific set of items I wanted on my new 4Runner TRD Off-Road. The TRD Off-Road model is a specialty vehicle and is in short supply. Patrick helped us look at what they had and determine what would satisfy my needs. I am sure he would have ordered the exact car, but I got a car in the color I wanted at a very good price. Patrick was knowledgeable and through in taking us through the test drive, purchase and delivery steps. We did not feel pressured or rushed. More
by Richard
Employees Worked With
Kash Zaman, Francisco Perez, Patrick Harte
May 23, 2017
Best service department and advisor for 10 years! Toyota of Plano is the best dealership with amazing service advisors. My Prius is the car that just keeps going because of the service it receives. Ca Toyota of Plano is the best dealership with amazing service advisors. My Prius is the car that just keeps going because of the service it receives. Carlos Murillo you rock! Toyota of Plano you rock, too! More
by Prius10years
Employees Worked With
Carlos Murillo
May 23, 2017
Awesome Wade was awesome! Everyone was very helpful and friendly and helped me find exactly what I was looking for. I will definitely be bringing my new truck Wade was awesome! Everyone was very helpful and friendly and helped me find exactly what I was looking for. I will definitely be bringing my new truck back for service. More
by leightonpaige
Employees Worked With
Mark Miller, Wade Lee
May 23, 2017
Great service @Toyota of Plano Toyota of Plano has been providing consistently good service for my cars over several decades. Today was no different. From entry to exit was a pleasu Toyota of Plano has been providing consistently good service for my cars over several decades. Today was no different. From entry to exit was a pleasure. I was attended to in minutes, and the estimated time for my service was 90mins. The service, complementary car wash, and paperwork was done in less than that, and the car runs perfectly. Thank you, Judy! More
by Mozy
Employees Worked With
Judy Deems
May 23, 2017
Customer service on Taylor Armstrong Taylor Armstrong sold me my car. My husband and I were ready to leave because the person that was helping us not (Taylor Armstrong) was so pushy he d Taylor Armstrong sold me my car. My husband and I were ready to leave because the person that was helping us not (Taylor Armstrong) was so pushy he did not listen to what I wonted I told him, I was not going to buy today he just keep tell me I was I as if he had any cars that had just a little hail damage he showed us the cars that had a lot of hail when I told him this was a lot of hail damage he said just the trucks had just a little hail damage. I feet like he was wasting my time he also was helping another couple at the same time so they was a lot of waiting. He finely ask Taylor Armstrong to help us I was already to leave Taylor showed us a car I liked he began to go over what all the things the car could do buy the end of the test drive Taylor Armstrong had me in love with this car and I new I had found the car I wonted so I got it. More
by cathy
Employees Worked With
Taylor Armstrong
