
Toyota of Plano
Plano, TX
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Pleasant experience We had a very positive experience at Toyota of Plano. Jacoub was very helpful and made purchasing a used car a relatively painless process. We will de We had a very positive experience at Toyota of Plano. Jacoub was very helpful and made purchasing a used car a relatively painless process. We will definitely go back to Toyota of Plano for our next used car purchase. More
Nolagal I travel back and forth from New Orleans, LA to Dallas, TX . It's good to know that Toyota of Plano provides friendly and thorough service. I travel back and forth from New Orleans, LA to Dallas, TX . It's good to know that Toyota of Plano provides friendly and thorough service. More
Outstanding service! Had the opportunity to work with Judy, she is a wonderful lady and was really helpful. I actually worked with her on two occasions and both were wonde Had the opportunity to work with Judy, she is a wonderful lady and was really helpful. I actually worked with her on two occasions and both were wonderful experiences. More
Awesome Sale Karen listened to our needs with no pressure. She is friendly and makes sure you get what you came for. I have brought many Toyota's in the past 30 Karen listened to our needs with no pressure. She is friendly and makes sure you get what you came for. I have brought many Toyota's in the past 30 plus years and I have to say this was by far the best experience I have ever encountered in buying a car. I would highly recommend buying a car or truck from Karen. More
Jacab was very helpful in the purchase of our new Rav4. Jacob was very personable and worked hard to get us the best deal and service. He was able to find a car that met all of our criteria. Jacob was very personable and worked hard to get us the best deal and service. He was able to find a car that met all of our criteria. More
My seventh Toyota My new Camry was the result of a search via internet sales departments. I wasn't seeking a traditional sale where I actually visited the dealerships My new Camry was the result of a search via internet sales departments. I wasn't seeking a traditional sale where I actually visited the dealerships and had my time eaten. In this case, I simplified the process for myself, and didn't have to go to the dealership at all except to pay for the vehicle. I can't tell you how beautiful that was. Karen Schlatterer was my contact at the dealership, and she made the process incredibly easy, was upfront and honest throughout the whole process, and was a joy to work with. More
Toyota Fanatic I have been a Toyota buyer for over 30 years. I guess you could call me a "Toyota Fanatic". When I moved to Texas in 2006, I discovered Toyota of Plan I have been a Toyota buyer for over 30 years. I guess you could call me a "Toyota Fanatic". When I moved to Texas in 2006, I discovered Toyota of Plano and I have been hooked ever since. I have purchased two cars from this location and I travel pass several dealerships just to get my car serviced at Toyota of Plano. I know I will get exactly what I need and I trust them to take care of my car. I am a loyal Toyota fan and Toyota of Plano is one of the reasons why. More
Excellent experience I want to express gratitude of MAX for the attentive attitude towards the buyer. Excellent and professional customer support. 100% bringing informatio I want to express gratitude of MAX for the attentive attitude towards the buyer. Excellent and professional customer support. 100% bringing information to the client. I am very glad that has chosen this salon and has got excellent experience and the remarkable car. More
Horrible customer service experiece We have been coming to Toyota of Plano for service for 10+ years and have never experienced such horrible customer service. We had our vehicle in for We have been coming to Toyota of Plano for service for 10+ years and have never experienced such horrible customer service. We had our vehicle in for oil change/tire rotation service, during the inspection found an issue we had fixed less than a year ago. However, it could not be fixed while we were there for some unknown reason. Was told to bring vehicle back, was told I did not need an appointment. We arrived to have vehicle fixed and was told to come back because my regular adviser was not in today. Really? Out of all the service advisers in the building not one could work with us. Asked for the manager, which turns out he was far too busy to come out of his office to talk with us. Was told to make an appointment with our regular adviser and come back. Yes, I will take your advice. I will make an appointment with my regular adviser, take a third day trying to get this fixed and it will be our last visit to your service department. Yes, I asked to speak to the manager in person and I also called from the car and neither time was he available to speak with me. Highly disappointed in such poor service. More
Wonderful I've always hated the new car buying process, the haggling, waiting forever for an answer, the pressure to upgrade, dealing with the finance people, a I've always hated the new car buying process, the haggling, waiting forever for an answer, the pressure to upgrade, dealing with the finance people, and finally sales people who only help during the sale. I was blown away at the level of service at Toyota of Plano and with Deepak my salesman, the whole process was smooth from start to finish. The negotiations went well, the wait time was kept to a minimal, there wasn't pressure to upgrade, Deepak listened to us and took the time to help us find what we really wanted. He even transferred all of our things to our new vehicle, which saved us time! When I returned to get my license plate and a cargo net he personally escorted me to the parts department and cashier. From start to finish he was an excellent salesman! This dealership really sets the standard for what other dealerships should strive for. More