
Toyota of Plano
Plano, TX
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great personalized service Took care of all my buyer needs in a timely manner. Were aware of all my concerns and anticipated my needs. Very professional throughout the process. Took care of all my buyer needs in a timely manner. Were aware of all my concerns and anticipated my needs. Very professional throughout the process. Jim Hamilton was organized and informative. I felt like a VIP when Tony Pan, the GM , came to me multiple times to make sure all my needs were met. I felt like a family member was walking me thru this process instead of a car dealership. More
Great services I was not sure if I still had road hazard insurance on my tires through Toyota so I called the dealer and they were able to see that I still had insur I was not sure if I still had road hazard insurance on my tires through Toyota so I called the dealer and they were able to see that I still had insurance. I had a tire that was losing air. I called at 3pm and they told me they had no appointments but come in anyway. Nick was the service advisor and he said it would be about an hour and a half to get the tire checked out and fixed. They got it done within the time frame and I was heading back home safely on a new tire since it could not be repaired. Great service and on time😀 More
Great experience I had a great experience today in the service department at Toyota of Plano. I arrived at my appointment time and was immediately shown to the loun I had a great experience today in the service department at Toyota of Plano. I arrived at my appointment time and was immediately shown to the lounge and told that my vehicle would be ready in about an hour and a half. The lounge was very clean and comfortable, and there were complementary soft drinks and coffee available which was nice. I was able to work at a table provided and before I knew it the 90 minutes was up and my vehicle was ready. I was escorted to the checkout desk and I was thanked for my business and shown to where my car was waiting for me and it looked so nice having just had a car wash. I will definitely schedule my next service at Toyota of Plano. More
Great service I was satisfied with the service I received at Toyota Plano. Chris was great. He listened to my questions about the car service and replied satisfacto I was satisfied with the service I received at Toyota Plano. Chris was great. He listened to my questions about the car service and replied satisfactorily. Everyone was friendly and courteous. Thanks! More
Nice, Knowledgeable, and Honest!!! Bought my new Tundra here recently. Taylor was extremely nice, knowledgeable, and best of all, honest. I highly recommend this dealership and Taylor Bought my new Tundra here recently. Taylor was extremely nice, knowledgeable, and best of all, honest. I highly recommend this dealership and Taylor in particular. More
great Karen was great to work with & very helpful and personable. I would recommend her and the dealership to someone purchasing a car. Thank you Karen! Karen was great to work with & very helpful and personable. I would recommend her and the dealership to someone purchasing a car. Thank you Karen! More
Great Service I was greeted very quickly and had my car in service in minutes. The waiting area was comfortable and I didn't have to wait very long. I was greeted very quickly and had my car in service in minutes. The waiting area was comfortable and I didn't have to wait very long. More
Just another customer Jayce has went beyond expectations. I walked in just an ordinary customer but he made me feel like it was a red carpet. He took his time with explaini Jayce has went beyond expectations. I walked in just an ordinary customer but he made me feel like it was a red carpet. He took his time with explaining things and handled my frustration. More
The Best Car Purchase Experience Ever This was the fastest and smoothest car purchase I have ever experienced. The only other time it was this good is when I bought a car from them severa This was the fastest and smoothest car purchase I have ever experienced. The only other time it was this good is when I bought a car from them several years age! Within hours, I was driving home my new car. Every step was clearly explained to me and all kinds of options were offered. The salesperson was wonderful as was the manager. This experience could not have been better. More
My Experience with Toyota of Plano & Jay Lee I had planned on visiting 4-5 dealerships and test driving as many cars as possible. Jay Lee/Toyota of Plano was the first I visited. Jay took the tim I had planned on visiting 4-5 dealerships and test driving as many cars as possible. Jay Lee/Toyota of Plano was the first I visited. Jay took the time to explain the Toyota sedan features and to match them to what I looking for. I bought a Camry and am totally pleased with my buying experience. Joy was exceptional. More