
Toyota of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 5,437 reviews
Always Professional I have two Toyotas and so I need service frequently to keep both vehicles in good working order. Service needs are always discussed with me prior to a I have two Toyotas and so I need service frequently to keep both vehicles in good working order. Service needs are always discussed with me prior to any work done. They have always discussed any issues in an easy to understand manner, answering any questions that I have. Always a pleasant and professional experience and a great representation of the Toyota brand. More
Great Experience Kash put up with me for almost 6 months until I was ready to buy and never once gave up on me or pushed me before I was ready, I will use Kash on my n Kash put up with me for almost 6 months until I was ready to buy and never once gave up on me or pushed me before I was ready, I will use Kash on my next Toyota purchase! More
Purchase of 2016 Tundra I worked with Wayne Brandon, who was outstanding - honest, pleasant and not pushy. I believe that he gave me an excellent deal on a slightly - used 2 I worked with Wayne Brandon, who was outstanding - honest, pleasant and not pushy. I believe that he gave me an excellent deal on a slightly - used 2016 Tundra. This was the first used vehicle I have purchased, and I was pleased with the experience and would not hesitate to work with Wayne again. My interaction with Toyota of Plano was limited primarily to Wayne, but overall my first experience was quite good. More
15,000 mile new car chec Ken and the staff in the service department were very friendly and cordial. When I first met Ken he told that the "guys in the back" were really busy Ken and the staff in the service department were very friendly and cordial. When I first met Ken he told that the "guys in the back" were really busy and it would take about an hour and a half. I told Ken that I had another appointment soon following this one, and he made sure I got out earlier than he had originally quoted. I was a very happy customer that day! More
Wade listened to me and found what I wanted Wade was very patient and professional. I was very comfortable in the decision making process thanks to his demeanor. When I first arrived we immedia Wade was very patient and professional. I was very comfortable in the decision making process thanks to his demeanor. When I first arrived we immediately drove around the lot looking for the exact truck I wanted and at no time did he try to convince me to look at anything else. I've been to other dealers who seem to try to question why you want something and pitch something else to you, so I really appreciated Wade just listening to me and my requirements and finding it. More
Great experience 2nd purchase with Toyota of Plano and my second great experience. I'll always come here first. I've shopped at other toyota dealerships and didn't hav 2nd purchase with Toyota of Plano and my second great experience. I'll always come here first. I've shopped at other toyota dealerships and didn't have the experience that I had here. Too bad for them. More
My raving New RAV4! I purchased (our) 5th Toyota from Toyota of Plano this week, and this may be my favorite yet! My new Rav is awesome. I'm still learning (and will be f I purchased (our) 5th Toyota from Toyota of Plano this week, and this may be my favorite yet! My new Rav is awesome. I'm still learning (and will be for a while) all that it is capable of doing. Max was a great help. He was never pushy or arrogant, but still humbly informed and answered all of our questions. Once the sale was finished & he brought out my new car, he spent all the time in the world explaining & setting up my new car......it would have taken me forever to do all the blue tooth settings & Max patiently answered all my questions. On another note, John, in financing is a whiz! He remembered us from our last purchase & he made that part of the visit easy.....He's sharp & helpful & goes out of his way to give us the information we needed....and he's funny. More
Best service Since buying my car at Toyota of Plano I have had nothing but the best service. Recently I took my car in for service and my service advisor Pam was a Since buying my car at Toyota of Plano I have had nothing but the best service. Recently I took my car in for service and my service advisor Pam was amazing. She was very professional and made sure my car got done when she said it would be and had it sitting there waiting for me to pick up. More
Great Service!!! I had a service repair done at Toyota of Plano and had a GREAT experience!! I was able to drop off my car the night before, was put in a complimentar I had a service repair done at Toyota of Plano and had a GREAT experience!! I was able to drop off my car the night before, was put in a complimentary loaner car, and my car was ready to be picked up by noon the next day. Judy and Cookie were both joys to deal with in the service department!! More
Excellent assistance Besides providing excellent service on my car for its 25,000 mile check-up, David helped me with some repair advice that will save me money. The deal Besides providing excellent service on my car for its 25,000 mile check-up, David helped me with some repair advice that will save me money. The dealership will replace a rear light assembly on my Prius. Because Toyota of Plano doesn't have a body shop, he recommended a place to have some fender repairs done so that I don't have to replace the fender. This was very much appreciated. I am always treated with kindness and respect at Toyota of Plano, and I feel that they take good care of my car. More