
Toyota of Plano
Plano, TX
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The Real Superhero Came in not knowing what I was looking for and left the door with my and brand new truck! If it weren't for Ethan and Carlos' enthusiasm and friendly Came in not knowing what I was looking for and left the door with my and brand new truck! If it weren't for Ethan and Carlos' enthusiasm and friendly demeanor, I wouldn't have felt comfortable leaving the lot with any car. My purchasing experience has always been par at best, but now I know where to go for my next car. Thank you so much Ethan and Carlos!! More
First Experience with Toyota of Plano was an Excellent One. The excellent rating is due to: - Check-in, explanation of service to be provided and commencement of service were all done very expeditiously. K The excellent rating is due to: - Check-in, explanation of service to be provided and commencement of service were all done very expeditiously. Kenny Rodriguez made this happen. He also kept me informed of progress, and requested my input where needed. - The service was very thorough. They found a defective battery, and changed it. Kenny also gave me pointers on how to keep my truck in good condition. - The cost of the service was very reasonable considering the quality of the service. I will continue to use Toyota of Plano to service my vehicle. More
1st Service It's very organized and fast. Personnel were super nice and polite. I was really impressed with the service. I would definitely recommend this place t It's very organized and fast. Personnel were super nice and polite. I was really impressed with the service. I would definitely recommend this place to my friends and family. and Curtis was very nice and helpful. More
They call it SERVICE...I call it AMAZING CUSTOMER FOCUS Because of how we are treated at Toyota of Plano, we are a Toyota family from here on out! Pam (Service Advisor) is second to none. There are NEVER Because of how we are treated at Toyota of Plano, we are a Toyota family from here on out! Pam (Service Advisor) is second to none. There are NEVER any surprises from this team...they get the job done how they promise / WHEN they promise! More
Good Service from Jose Campos Went to test drive a new Tundra, my sales person was very friendly and helpful and answered all my questions. The process was very simple with not a Went to test drive a new Tundra, my sales person was very friendly and helpful and answered all my questions. The process was very simple with not a lot of back and forth. The truck was taken off the show room for me to test drive and was detailed and ready while I finished up with the finance office. Overall I am very happy with the dealership and the service I have received from all involved. More
Another pleasent car buying experience We had a great car buying experience with Anwar. He is courteous, knowledgeable, pleasent, honest and extremely service oriented. For after sales and We had a great car buying experience with Anwar. He is courteous, knowledgeable, pleasent, honest and extremely service oriented. For after sales and other maintenence services, he makes sure we are fully satisfied by making follow up calls. No wonder, this is our third purchase from Toyota of Plano - TOP - thru Anwar Achankunju, in the past six years. We gladly recommended him to manyl our friends and will continue to do so. Best regards, Thomas Mathews, Plano. More
Over inflated online trade value Simply stated, quoted ~40% for trade-in online than reality. While the original salesman was not there as expected, another stepped in and was excell Simply stated, quoted ~40% for trade-in online than reality. While the original salesman was not there as expected, another stepped in and was excellent. More
Nice customer service from Kash Zaman I visited Toyota of Plano this afternoon. I would like to thanks Mr. Kash Zaman for his nice service . He explained everything very well that will h I visited Toyota of Plano this afternoon. I would like to thanks Mr. Kash Zaman for his nice service . He explained everything very well that will help me to make a decision. I am on ;ease 2015 RAV4, planning to lease 2016 or 2017 one or go finance to own . Thank you MD YOUSUF More
Good Service My service adviser was amiable and comprehensive. I was greeted in a timely manner upon arrival and met with the service adviser within 5 minutes. He My service adviser was amiable and comprehensive. I was greeted in a timely manner upon arrival and met with the service adviser within 5 minutes. He listened to my concerns and gave suggestions for service. As I had made an appointment (highly recommended) I only had to wait about an hour for the service to be completed. The cashier was very helpful when I had a question about my cars tires. She was able to pull up previous tire tread history and gave me a print-out. I did not buy tires but obtained very useful information. Plus my car is shiny and clean from the complimentary car wash. More
Amazing Experience..!! Me and my wife went there for a test drive with no intensions of buying a car but ended up buying a New Toyota Rav4. The people working out there are Me and my wife went there for a test drive with no intensions of buying a car but ended up buying a New Toyota Rav4. The people working out there are amazing and so friendly and so helping that made me so impressed. Especially Mr. Shams and Mr. Carlos whom I really deal with. Proud to be an owner of Rav4. I definitely recommend Toyota of Plano. Full on to Mr. Shams and thanks for all your help. More