Toyota of Plano

Great first car buying experience! I am forever grateful for my experience at Toyota of Plano! Sama Hawileh is great and very helpful!! I recommend Sama and Toyota of Plano when purchas I am forever grateful for my experience at Toyota of Plano! Sama Hawileh is great and very helpful!! I recommend Sama and Toyota of Plano when purchasing your next vehicle! More

Outstanding assistance from Judy Deems, service advisor Since I bought my Toyota Corolla in 2011, I have been coming to Toyota of Plano for everything-- service and maintenance. I have been consistently imp Since I bought my Toyota Corolla in 2011, I have been coming to Toyota of Plano for everything-- service and maintenance. I have been consistently impressed with the excellent assistance and work of the employees, including the customer relations manager Michele Schols. I am especially grateful for the advice and assistance of Judy Deems, my service advisor, who is outstanding excellent in her work, highly intelligent in her goal-directed solutions, as well as amazingly kind and thoughtful in her communications in order to provide extremely high-quality service !! I return home after ALL of my Toyota of Plano "visits" smiling and relaxed, knowing that my car will continue to be in excellent shape! And, whenever I wait for my car service to be completed, I am actually happy for an opportunity to read, watch TV, or just unwind in a lovely area. Sometimes the service actually is surprisingly quick, and I have to finish my coffee in my newly washed car !! Thank you again, Judy, for being the outstanding employee and communicator and problem-solver that you are !And thank you to the rest of the employees for always being interested in helping! Today at Toyota of Plano was very enjoyable and successful !! Sincerely, Susan F. More

good sales experience After spending time with four dealerships, Brian Salm was, by far, the most qualified, attentive, and professional of all. He was very anxious to mee After spending time with four dealerships, Brian Salm was, by far, the most qualified, attentive, and professional of all. He was very anxious to meet our needs without being overly aggressive. He was prompt and professional in answering questions following our initial meeting. While others seem to be guessing or "B.S. ing", Brian knew his product exceptionally well. The only problem we had with this dealership was inaccurate information on the website. When, "clicking through" for detailed information about our vehicle, the wrong description was given. While the information was about the Sienna model, the descriptive material was about a different trim level (one that was above the level we were checking out). This left us very confused about what features were available on the model we chose. However, we did ultimately purchase that vehicle. After three days of ownership we are very pleased with the vehicle. More

One call to Hank and you'll get exactly what you need! Hank Harris was an awesome sales person. I called him and told him exactly what I was looking for. When my family and I got into the dealership, he ha Hank Harris was an awesome sales person. I called him and told him exactly what I was looking for. When my family and I got into the dealership, he had our car waiting for us to test drive. Furthermore, Hank was able to work out the payment plan to fit our budget exactly. Much thanks to Hank and his professional and courteous workmanship. Thanks again More

Without a doubt the best car shopping experience ever On Friday, July 15, 2016, my friend & I drove to Honda of Burleson to look at a specific car. That was the worse experience that I could have imagined On Friday, July 15, 2016, my friend & I drove to Honda of Burleson to look at a specific car. That was the worse experience that I could have imagined. I was completely turned off by the car buying process & was sure that I would undergo the same treatment at my next car lot. I called Toyota of Plano to check on a 2013 Toyota Camry SE that I had seen on AutoTrader. I spoke with Sunny & when I asked him if I was going to be charged extra for the "Certified Pre Own" advertised vehicle that I was interested in, he emphatically stated, "we do not operate like that!" I was so happy to hear that! When I arrived at Toyota of Plano (ToP), I was greeted by Dennis, who told me Sunny asked him to work with me. I asked to see the car & then went to test drive the car. Dennis was extremely personable. I explained to him what I had experienced the day before & he explained to me that such practice was frowned upon at ToP. Every question that I asked about the car, he answered. I went to ToP alone, something I had never done before, & was completely at ease working with Dennis. I went to get my sister so that she can see the car & ask her own questions. She was impressed with Dennis' service as well. I also had the pleasure of meeting Shane, he was very nice & understood my situation. He was kind enough to work with me. When it came time to go to financing, Tony came to help me with all my paperwork. They were a person short on Saturday & Tony did not want us to wait. He was very accommodating & we were very impressed with him taking time to not waste our time by having us wait. I picked up my car yesterday & Dennis was there to open the door. He walked the car with me to make sure that it was to my liking. I can honestly say that I did not feel as though as I was working with a salesperson, I felt as though I was working with my uncle. I am confident saying that I felt that Dennis had my best interest in mind. I am very happy with my experience & my purchase. I will definitely recommend Toyota of Plano & specifically Dennis Woodard to every & anyone that I know in need of a Certified Preowned vehicle. Thank you all for turning a bad experience in to an amazing one! More

Great Experience! This was the best car buying experience I have ever had! Tip Dickerson was friendly and I never felt pressured or uncomfortable -- he was helpful eve This was the best car buying experience I have ever had! Tip Dickerson was friendly and I never felt pressured or uncomfortable -- he was helpful even though I showed up at his off time; he assured me I was no inconvenience and he wanted to help me. Mark Miller, the finance guy, was helpful, timely, and made the whole purchase process easy and timely. Thank you Tip, Mike and Toyota of Plano -- You've got a customer for life and I'll continue to share my experience! More

Great experience Great service! Everyone was very helpful and answered all of our questions. They also helped us make the right decision on which car to buy. Great service! Everyone was very helpful and answered all of our questions. They also helped us make the right decision on which car to buy. More

In and out in one day...easiest car purchase I ever made I had done my research and so I called and checked availability. The car I wanted was available so I made an offer on the phone which they countered I had done my research and so I called and checked availability. The car I wanted was available so I made an offer on the phone which they countered with a good price so I agreed. In and out at the dealership so a real easy purchase. My time is valuable so quick was what I wanted! More

Service I purchased Toyota Highlander from Toyota of Plano. I go there to have them service my car. I always get incredible and awesome service here. I purchased Toyota Highlander from Toyota of Plano. I go there to have them service my car. I always get incredible and awesome service here. More

New Car I had a great experience at this dealership. The salesman and rest of the staff were very helpful and willing to work with me for a price which I cou I had a great experience at this dealership. The salesman and rest of the staff were very helpful and willing to work with me for a price which I could afford. More