
Toyota of Plano
Plano, TX
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Rav4 and more I was ready to buy a compact SUV and I was choosing between a Honda CRV and a Toyota Rav4. My plan was to test drive the CRV on a Monday and the Rav4 I was ready to buy a compact SUV and I was choosing between a Honda CRV and a Toyota Rav4. My plan was to test drive the CRV on a Monday and the Rav4 on a Tuesday, then to do the "dealing" the following Saturday. We had purchased a 2015 Toyota Camry from Toyota of Plano the previous year for my wife, and we were very pleased with both the car and the dealership. I did like the CRV very much, but I liked the Rav4 even better, probably because of the familiarity with it from driving the Camry and because it looks more sporty. I worked with Noe Perez and found him very professional and likable. The test drive experience was interesting due to no fault of the dealership. A few days before, there had been one of Texas's notorious hail storms and the dealership received baseball sized hail causing pretty significant damage to the bulk of their inventory, I really felt sorry for them. This made it challenging to find a model I was interested in to drive. Noe was very professional about it and we found one to drive and another one to look at that had the color and the interior that I was interested in. Due to their damaged inventory, they were receiving regular shipments of new inventory and it looked like the one I wanted would be coming the next week. I told Noe if they could get it there by Saturday, it would be great. He called me Friday night telling me that it had arrived. We went in Saturday and they spent a lot of time going over the details of the car with both my wife and me. The paperwork was fairly painless and we were in and out in less than 2 hours. Overall a very nice experience in car buying. More
A Thorough and Smooth Transaction My husband and I would like to extend a special thank you 'to Toyota of Plano for your very detailed and extremely organized, and very thorough proces My husband and I would like to extend a special thank you 'to Toyota of Plano for your very detailed and extremely organized, and very thorough process of closing the sale on our new 2016 Camry. Roberto my sales representative had made my visit very pleasant and knowledgeable. He had taken the time to provide the ownership options in detail with answers to all of my potential questions that I would have otherwise forgotten to ask due to my excitement. His confidence in his presentation was so well detailed and organized, I had been able to leave the showroom with a thorough understanding of the my new Camry. Thank you Roberto. I would further like to compliment Toyota of Plano regarding the financing process, It went very smooth and I had been thoroughly informed of my payment options and was provided with an explanation of each form of transactions that had taken place. Finally, I would like to extend a thank you to the Toyota of Plano team for making me feel at home within the Toyota of Plano! More
Finally! I was finally treated as a customer! Carlos listened to my requirements in a used car, such as mileage and price, and respected me as a customer. I kn I was finally treated as a customer! Carlos listened to my requirements in a used car, such as mileage and price, and respected me as a customer. I know I got a great deal. Other dealerships have tried to sweet talk me because I am a woman (I'm sorry, but I've lived in Texas for 30 yrs), however Carlos was a complete gentleman and I have told many people already if they need a Used car go to Toyota Plano and speak with Carlos. Then it was time to wait to speak with the gentleman in finance, and I was worried. They are generally the slimy people - those who have bought a car understand! But to my surprise, Sam was wonderful! He discussed the options, wasn't pushy at all, and was very efficient. I couldn't ask for a better experience! More
Best experience with sales representative Kash zaman was truly awesome. He made my first car buying process easy and stress free, answered all of my questions. So, I walked away satisfied with Kash zaman was truly awesome. He made my first car buying process easy and stress free, answered all of my questions. So, I walked away satisfied with my new RAV4 XLE for the future comfortable and secure journey. Thank you so much "KASH ZAMAN." More
Walking Kash zaman is a great service. Also, he is a nice guy . He knows how to help me what I wanted . He gave me a great deal Kash zaman is a great service. Also, he is a nice guy . He knows how to help me what I wanted . He gave me a great deal More
Superb Car Buying Experience The entire sales team made purchasing a new vehicle a turnkey operation. Their attention to detail was unprecedented. This is the second vehicle I hav The entire sales team made purchasing a new vehicle a turnkey operation. Their attention to detail was unprecedented. This is the second vehicle I have bought from Toyota of Plano and they outdid themselves this time around. My family will continue to rely on them for our vehicle needs. "Moose" made sure I was thoroughly acquainted with the vehicle's features. It was a superb experience through and through. More
Great purchase experience This store is fantastic and the sales man taking cate if us was outstanding. Very professional. I will recommend this Toyota dealership to all my frie This store is fantastic and the sales man taking cate if us was outstanding. Very professional. I will recommend this Toyota dealership to all my friends and family More
excellent He was a really good guy. He was excellent. He know what I need. It was very ease to buy my new car. It is very nice and economy. He was a really good guy. He was excellent. He know what I need. It was very ease to buy my new car. It is very nice and economy. More
Unmatched I was referred to Rusty and Curt through a colleague of mine and was honestly not sure if something would be able to happen with our previous predicam I was referred to Rusty and Curt through a colleague of mine and was honestly not sure if something would be able to happen with our previous predicament. Fortunately Curt and Rusty just so happened to be superior at their jobs. We told Curt what we needed and how much we wanted to pay monthly and he took us all around making recommendations on vehicles. He was able to get us into EXACTLY what we were looking for. He was also very personable and treated us like we were long lived friends. More
Excellent service and understand my needs I originally wanted to buy a certified pre-owned RAV4 due to it being more economical for my circumstances. However, Jose's enthusiasm in understandin I originally wanted to buy a certified pre-owned RAV4 due to it being more economical for my circumstances. However, Jose's enthusiasm in understanding my needs has led me to change my mind in purchasing a new vehicle from him with significant savings received. Overall, it was an excellent experience and I would certainly recommend other people to visit the dealership and have Jose serve you in purchasing your next vehicle. More