Toyota of Plano

Pleasant Experience buying a Highlander Noe Perez was our sales person. He provided exceptional service throughout. My wife and I were looking for an SUV. Even though we made it clear upfron Noe Perez was our sales person. He provided exceptional service throughout. My wife and I were looking for an SUV. Even though we made it clear upfront that this wasn't the first dealer we looked at and there were a couple more that we wanted to check out, Noe was still very helpful and took a lot of time to explain the features to us and took us on a test drive. He never pushed us to make a decision and never pestered us with emails and calls like several of the other dealers that we checked out. Eventually, we decided that the Highlander was the best choice for us. We called Noe and he promptly met with us. He got us the exact color and features we wanted and the entire purchase experience was quick and smooth. More

Sal, Shane, and Richard at the Used Car center are great! Bought a used 2015 Corolla LE on 1/30. Before heading to the dealership, I spoke with Ken, who let us know that the model we wanted to look at specifi Bought a used 2015 Corolla LE on 1/30. Before heading to the dealership, I spoke with Ken, who let us know that the model we wanted to look at specifically was still available. He was speaking with another customer once we got there, so he asked Sal to help us. Sal was very knowledgeable about different features on the various models, and showed me several Corollas before we took a test drive and decided on a vehicle. His manager Shane was very willing to work with us on pricing and we negotiated an additional feature. When it came time for financing, Richard was also very willing to negotiate and make it more affordable for us down the road. I highly recommend these guys. They are courteous, patient professionals, and they made my first car buying experience smooth and enjoyable. More

Taylor Armstrong his awesome. Toyota Plano is the best place to go..customer service is excellent. Big thanks to Taylor Armstrong and mr mark Miller...you guys are awesome Toyota Plano is the best place to go..customer service is excellent. Big thanks to Taylor Armstrong and mr mark Miller...you guys are awesome More

Great car! Exemplary service!! The way car buying should be! My first contact was with Ali B. Never pushy.. Always mild mannered, knowledgeable about the car and more than willing to go the extra mile for his cu My first contact was with Ali B. Never pushy.. Always mild mannered, knowledgeable about the car and more than willing to go the extra mile for his customers! Bought the new Scion im and I love it!! Sending a coworker in to buy a car from Ali as well. Your team exemplifies what GOOD service is and sets the bar high!! John took care of the financing part. Fun , professional , educated in his field. I am pleased.. Tracey H Frisco Tx More

Great experience purchasing a CPO Toyota Camry Hybrid Kash has been our sales person for our purchase of certified pre-owned Toyota Camry. He is easy to work with and eager to answer any questions you ma Kash has been our sales person for our purchase of certified pre-owned Toyota Camry. He is easy to work with and eager to answer any questions you may have. He made himself available on his day off for us to test drive and purchase the vehicle. I would recommend Kash to anybody who may be looking to buy a vehicle from Toyota of Plano. More

Exceptional Service This was a pleasure from start to finish! Max greeted me and my 2 young children upon our arrival at Toyota of Plano and within minutes of telling hi This was a pleasure from start to finish! Max greeted me and my 2 young children upon our arrival at Toyota of Plano and within minutes of telling him what I was looking for, Max had it parked next to my trade-in and was helping me move the kids car seats for the test drive! Max interacted great with my children and they felt comfortable even while Max and I discussed specifics at his desk. My wife and I made a last minute change which ended up putting us in a completely different 4Runner and required us to basically start from scratch. Max's patience with us is what really stood out to me. He listened to our concerns and made adjustments to close the sale. We couldn't be happier with our purchase and we're thrilled to be a part of the Toyota of Plano Family! I look forward to doing business with you in the future! More

I was very impressed with my purchase experience. Despite the fact that I came in late in the evening (after 7pm), Matt and Nolan worked together to make sure I got exactly the car I wanted at the be Despite the fact that I came in late in the evening (after 7pm), Matt and Nolan worked together to make sure I got exactly the car I wanted at the best possible price. They never made me feel rushed, and were more than willing to stay after the normal closing time to make sure I knew everything about my car. Adel worked to make certain I received the best possible financing. I've been a LONG (10 year) time Hyundai customer, and have converted several of my family members to Hyundai -- after this experience, I will be just as loyal a customer to Toyota! I look forward to working with Toyota of Plano again when I need to add a new vehicle. Thank you!! More

2015 Camry Carlos and Totota of Plano were very professional. The buying experience was very easy and non pressure. I would highly recommend Toyota of Plano and Carlos and Totota of Plano were very professional. The buying experience was very easy and non pressure. I would highly recommend Toyota of Plano and would visit them the next time I need a vehicle. More

Good place to get a car. From finding a car on their website to driving off the lot, this place made the process as hassle-free as I've experienced. I told them what I wanted From finding a car on their website to driving off the lot, this place made the process as hassle-free as I've experienced. I told them what I wanted and they weren't overly argumentative in making my request happen. I initially found a used car listed on their site for ~1.5k over the going price for the region. I gave them a call, and it wasn't an hour before I had negotiated them down to terms I was more comfortable with. I had a relative check the car out and secure a down payment, since I was coming to pick this car up from out of town, and I didn't want any surprises (such as Courtesy Nissan selling a car out from under me when I was 2 hours into a 4 hour drive to pick it up). The better part of a week goes by and I'm finally on my way to pick it up. At the dealership we were swiftly greeted, and Ken was ready to address our purchase right away. We get our financing in order, check the car out one last time, and drive off. No arduous sales pitch, save the warranty sell from the financing individual. I would say overall this was a positive experience. At no point was I cornered and coerced into some deal or another. I knew what I wanted, and the dealership and salespeople worked to make it happen. I was left feeling positive, and will recommend them for anyone in the new/used car market. I also have to extend a sincere thanks to Ken Steele for ensuring our satisfaction. His effort made the process as painless as possible. More

They make it possible. They didn't give up on me. That statement alone says alot, from an impossible file that became reality. Going into a dealership with no credit is n They didn't give up on me. That statement alone says alot, from an impossible file that became reality. Going into a dealership with no credit is never a good thing, unless of course you've never had any. That was me. With a down payment, a cosigner and a growing will to drive the car I wanted to own, I walked into Toyota of Plano. (Used Inventory) Having spoken to Sal over the phone I was confident I could trust who I would be working with. A very down to earth guy who I was completely relatable with and made the deal happen because he took the time to understand me and work with me. I couldn't appreciate him and his work enough. He did respectfully decline my invite to lunch for he had to work, but I wouldn't hesitate sending anyone his way. Thank you Sal!! For the dealership, it's it's obviously known for a reason. "Great customer service." I can and will stand behind that statement because that's exactly what I received. Besides the waiting time which is standard, I would definitely do business with them again. A happy new of a gorgeous BMW at 18. This place makes it work. Thanks Toyota of Plano. More