Toyota of Plano

I was very impressed with my purchase experience. Despite the fact that I came in late in the evening (after 7pm), Matt and Nolan worked together to make sure I got exactly the car I wanted at the be Despite the fact that I came in late in the evening (after 7pm), Matt and Nolan worked together to make sure I got exactly the car I wanted at the best possible price. They never made me feel rushed, and were more than willing to stay after the normal closing time to make sure I knew everything about my car. Adel worked to make certain I received the best possible financing. I've been a LONG (10 year) time Hyundai customer, and have converted several of my family members to Hyundai -- after this experience, I will be just as loyal a customer to Toyota! I look forward to working with Toyota of Plano again when I need to add a new vehicle. Thank you!! More

Good place to get a car. From finding a car on their website to driving off the lot, this place made the process as hassle-free as I've experienced. I told them what I wanted From finding a car on their website to driving off the lot, this place made the process as hassle-free as I've experienced. I told them what I wanted and they weren't overly argumentative in making my request happen. I initially found a used car listed on their site for ~1.5k over the going price for the region. I gave them a call, and it wasn't an hour before I had negotiated them down to terms I was more comfortable with. I had a relative check the car out and secure a down payment, since I was coming to pick this car up from out of town, and I didn't want any surprises (such as Courtesy Nissan selling a car out from under me when I was 2 hours into a 4 hour drive to pick it up). The better part of a week goes by and I'm finally on my way to pick it up. At the dealership we were swiftly greeted, and Ken was ready to address our purchase right away. We get our financing in order, check the car out one last time, and drive off. No arduous sales pitch, save the warranty sell from the financing individual. I would say overall this was a positive experience. At no point was I cornered and coerced into some deal or another. I knew what I wanted, and the dealership and salespeople worked to make it happen. I was left feeling positive, and will recommend them for anyone in the new/used car market. I also have to extend a sincere thanks to Ken Steele for ensuring our satisfaction. His effort made the process as painless as possible. More

2015 Camry Carlos and Totota of Plano were very professional. The buying experience was very easy and non pressure. I would highly recommend Toyota of Plano and Carlos and Totota of Plano were very professional. The buying experience was very easy and non pressure. I would highly recommend Toyota of Plano and would visit them the next time I need a vehicle. More

Excellent We would recommend Toyota of Plano and Jose Campos specifically. They had the exact van/price we needed and Jose made the process go smoothly. Matt We would recommend Toyota of Plano and Jose Campos specifically. They had the exact van/price we needed and Jose made the process go smoothly. Matt Hashem and John Fulgoni were very helpful with the financing of our van. More

They make it possible. They didn't give up on me. That statement alone says alot, from an impossible file that became reality. Going into a dealership with no credit is n They didn't give up on me. That statement alone says alot, from an impossible file that became reality. Going into a dealership with no credit is never a good thing, unless of course you've never had any. That was me. With a down payment, a cosigner and a growing will to drive the car I wanted to own, I walked into Toyota of Plano. (Used Inventory) Having spoken to Sal over the phone I was confident I could trust who I would be working with. A very down to earth guy who I was completely relatable with and made the deal happen because he took the time to understand me and work with me. I couldn't appreciate him and his work enough. He did respectfully decline my invite to lunch for he had to work, but I wouldn't hesitate sending anyone his way. Thank you Sal!! For the dealership, it's it's obviously known for a reason. "Great customer service." I can and will stand behind that statement because that's exactly what I received. Besides the waiting time which is standard, I would definitely do business with them again. A happy new of a gorgeous BMW at 18. This place makes it work. Thanks Toyota of Plano. More

Like family I would definitely recommend Toyota of Plano whenever you want to buy a car. Very enthusiastic team especially Jose Campos. He is very helpful and mak I would definitely recommend Toyota of Plano whenever you want to buy a car. Very enthusiastic team especially Jose Campos. He is very helpful and makes you feel like you're right at home. Very genuine and doesn't make you feel like he's "just trying to get another sell." More

Awesome customer service Kash helped us out so much ..he made the impossible happen..he helped us get the the car we wanted and worked really hard to satisfy our needs totally Kash helped us out so much ..he made the impossible happen..he helped us get the the car we wanted and worked really hard to satisfy our needs totally recommend it !!! More

Two thumbs up This was the easiest and quickest vehicle purchase that I have ever made. I would highly recommend Brian Salm (sales) and Richard Wilson (finance) t This was the easiest and quickest vehicle purchase that I have ever made. I would highly recommend Brian Salm (sales) and Richard Wilson (finance) to anyone that is interested in purchasing a vehicle. More

Definitely will be a repeat customer! Over the weekend I indicated some used cars online that interested me on Toyota of Plano's website. I heard back from Wayne Brandon Sunday afternoon Over the weekend I indicated some used cars online that interested me on Toyota of Plano's website. I heard back from Wayne Brandon Sunday afternoon (when the dealership was closed). The car was to be for a 17 year old girl. When I met with Wayne I told him that purchasing a used car was contingent on how much value I would get from my trade-in. He didn't ask what the trade-in value needed to be or pressure me to look at cars first; he immediately took my trade-in to get it evaluated. Lucky for me the trade-in was good. Wayne showed us numerous cars and after test driving we selected one. Through this whole process Wayne was patient, personable, and although the dealership was quite busy, he made us feel like we were the only reason he was there. I've purchased 2 new and 2 used Toyota's (at other dealerships) and this was by far the most pleasant dealership experience I've had and the nicest sales person I've dealt with. I am a loyal Toyota driver and when it's time for another car, Toyota of Plano will be the first place I look. More

Had a wonderful experience! This was my first time purchasing a new car and it was a wonderful experience. Rusty, Noe, Curt and Kal all assisted in making the experience a great This was my first time purchasing a new car and it was a wonderful experience. Rusty, Noe, Curt and Kal all assisted in making the experience a great one. I am so ecstatic about my new 2016 SR5 Premium 4-Runner!! I couldn't be happier and would definitely recommend this dealership to anyone looking to buy a new Toyota. They were all extremely nice and really took care of me! More