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Toyota of Plano
Plano, TX
5,425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,425 reviews
January 07, 2016
Great experience From the moment we stepped into the showroom, we were impressed by the friendliness and courtesy shown us by Kash. The whole process was quick, effic From the moment we stepped into the showroom, we were impressed by the friendliness and courtesy shown us by Kash. The whole process was quick, efficient, and impressive. Kash explained everything beautifully and answered every question. We left the dealership very happy and pleased with our purchase and with the outstanding helpfulness from everyone we encountered. We would recommend Toyota of Plano and Kash Zaman to everyone interested in purchasing a vehicle. Thanks, Kash, for all of your help!! More
by Happybuyer
Employees Worked With
Kash Zaman
January 07, 2016
This the worst toyota dealership i have a service with I have my annual service and change oil with this dealership when i was inform regarding my recal with my sienna. They take out the parts and inform m I have my annual service and change oil with this dealership when i was inform regarding my recal with my sienna. They take out the parts and inform me that i was not available to replace it. Over 10 months still havent recieve a call regarding the parts. I called the recal dept of toyota and was inform that since oct 2015 it was already available. They transfer me to this dealership and the fisrt thing i get was a hangup. Called again today and was inform that the parts are still unavailable. I inform the lady i take too that i already called toyota recal dept that the parts areavailable since oct of last year. Then she give me a option to have a appointment to have it service. So i asked her if the parts are available for my car. Then she answer me thats its available but will be a first come first sevice basis cause i font have the parts under my name. She then explain to me i need to have it first visit for the process to succed my parts to have it available. So i inform her that is it the customers obligation to make a call to toyota and order my parts? She became so arrogant and give me some tone of her voice. Its just so depeessing to have this dealership how to handle their customer. I have been in your service for the past 4 years but it will be my last as soon i get my recall parts from your shop. You really sucks and have some attitude problem with your employee. More
by Sienna
Employees Worked With
I forget her name
January 06, 2016
Great Buying Experience Excellent experience in car buying. Jacob Oueini was fantastic!! We were pleased with the amount for our trade-in and extremely happy with the price Excellent experience in car buying. Jacob Oueini was fantastic!! We were pleased with the amount for our trade-in and extremely happy with the price of the vehicle we purchased. More
by Happy Buyer
Employees Worked With
Jacoub Oueini
January 06, 2016
Outstanding service Paul the service adviser was friendly and knowledgeable. Followed through with calls and status. Paul helped me most recently with a tire issue unde Paul the service adviser was friendly and knowledgeable. Followed through with calls and status. Paul helped me most recently with a tire issue under warranty, job well done. I was in and out within a reasonable time and he was very clear about the work that would be done. More
by kgtexas
Employees Worked With
Paul Merryman
January 05, 2016
Helpful and friendly Very helpful and courteous. Provided CarFax report when we met. Test drove the vehicle and provided assistance with minor damage to the used car. Over Very helpful and courteous. Provided CarFax report when we met. Test drove the vehicle and provided assistance with minor damage to the used car. Overall a good experience. More
by csss.rich
Employees Worked With
Sal Rodriguez
January 05, 2016
Stress Free car buying experience I had to do some pretty serious negotiating to get the proper value of my trade in and to get them to honor their internet price on my new vehicle, ul I had to do some pretty serious negotiating to get the proper value of my trade in and to get them to honor their internet price on my new vehicle, ultimately they came up with a reasonable deal. Moe was great to work with. More
by Newell
Employees Worked With
Moe Rezaei
January 05, 2016
A most cordial and satisfying experience During my recent car purchasing experience at Toyota of Plano I was very fortuntate to come in contact with Ali Bahadori. He was very patient and allo During my recent car purchasing experience at Toyota of Plano I was very fortuntate to come in contact with Ali Bahadori. He was very patient and allowed me the opporunity to test drive several wehicles to ensure that I would be happy with my final selection. Even after the purchase was completed he has contacted me to make sure that everything is going well, and also to provide some helpful information to obtain the best experience in my ownership. Thanks again to Ali and Erick the sales manager for their assistance during this very pleasant experience. More
by Pleased customer
Employees Worked With
John Fulgoni, Erick Farahani, Tony Pan, Ali Bahadori
January 05, 2016
Excellent Very good experience! Very helpful with ordering my vehicle and keeping me up to date with what was going on. Highly recommend his service. Would buy Very good experience! Very helpful with ordering my vehicle and keeping me up to date with what was going on. Highly recommend his service. Would buy there again More
by Engineer8251
Employees Worked With
Kash Zaman
January 05, 2016
New car lease Excellent experience at this dealership - salesman and financial adviser were friendly and knowledgeable. All questions were answered well. clearly a Excellent experience at this dealership - salesman and financial adviser were friendly and knowledgeable. All questions were answered well. clearly and concisely. For once, I had an enjoyable experience at a car dealership! More
by Gene Salamone
Employees Worked With
Mark - Financial Adviser, Moe Rezaei
January 04, 2016
Helpful and friendly Very helpful and courteous. Not a bad dealership at all. If you're looking for a new Toyota this is a good place to start. Very helpful and courteous. Not a bad dealership at all. If you're looking for a new Toyota this is a good place to start. More
by Beemully
Employees Worked With
Noe Perez
