Toyota of Plano
Plano, TX
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Great. Looked on the Internet for a specific vehicle and found it here at this dealership. Employees are great and did their best to insure our needs were ta Looked on the Internet for a specific vehicle and found it here at this dealership. Employees are great and did their best to insure our needs were taken care of. More
Two cars in one month, same sales person Noe Perez provided a perfect sales experience on two cars in less than a month. First was a new Corolla for my wife. Her 10 year old Corolla had beco Noe Perez provided a perfect sales experience on two cars in less than a month. First was a new Corolla for my wife. Her 10 year old Corolla had become a money pit. Noe listened, and provided the perfect car based on my description of what she wanted. On a rainy day, he made sure I stayed more or less dry and made the whole experience a lot of fun, and the numbers weren't bad. Then, three weeks later, I new Camry for me. Again, he listened to what I was looking for, found the perfect match in stock. His attention to detail and a good job of reading my mind, again an excellent experience, and again, the numbers weren't bad. I was really happy when the first offer made just about perfectly matched what I wanted to end up with. The experience with the guys in Finance was also very pleasant, not nearly the high pressure I'm used to at that point. I have been buying cars here off and on for over 20 years. There is a reason for that beyond its a reasonable distance from home. More
Family Car Search Was Fabulous My family loved working with Michael Quevedo at Toyota of Plano. Car hunting with young kids can be challenging and he worked with us patiently and e My family loved working with Michael Quevedo at Toyota of Plano. Car hunting with young kids can be challenging and he worked with us patiently and efficiently answered our questions while at the dealership and on many occasions over email. He took the time to get to know us and what we needed or mattered most to us in a vehicle. We ordered the van and features we wanted and have had the best car purchase experience. More
Best experience with a car dealer ever. I looked hard for something to complain about, but I can't find one! When we arrived at the dealership, the sales person I had spoken to, Sunny Ati, w I looked hard for something to complain about, but I can't find one! When we arrived at the dealership, the sales person I had spoken to, Sunny Ati, was at the door to meet us. He took us to the vehicle we were interested in. He could answer every question and there was no hard sell. He showed us several vehicles, then stepped back to let us make a decision. He has been with Toyota of Plano for quite a few years, which speaks volumes about the dealership in a business where churn is the norm. All-in-all, our experience with the dealership, and especially with Sunny, was very positive. I won't hesitate to go back there. More
Used Avalon Purchase I had been searching for a used Avalon on the internet. When i went to look at Toyota of Plano used cars I was treated with upmost respect and honest I had been searching for a used Avalon on the internet. When i went to look at Toyota of Plano used cars I was treated with upmost respect and honesty. From the salesman to the finance manager couldn't had asked for a better experience. I detest shopping and especially for a large sticker item as a car. They were the best and love the car. More
No Pressure I would highly recommend Sal Rodriguez at Toyota of Plano. He made my used car purchase easy and painless. I looked at multiple dealerships and foun I would highly recommend Sal Rodriguez at Toyota of Plano. He made my used car purchase easy and painless. I looked at multiple dealerships and found the car I wanted with no pressure from Sal. He is a pleasure to work with. Sal was friendly, knowledgeable and efficient. He did not try to push a different vehicle or fast talk me into another one. He was able to answer all my questions and concerns. Thank you Sal, it was great working with you. More
BEST EXPERIENCE EVER I was able to take Rav4 for an overnight. Came back saying wasn't me. No push back. Went to another dealership...horrible experience. Came back to I was able to take Rav4 for an overnight. Came back saying wasn't me. No push back. Went to another dealership...horrible experience. Came back to Plano. They were so professional and kind. I ended up purchasing here. More
It was great At first I was skeptical about making a decision on which Prius I wanted. But Moe knows style. He was very polite and helped me choose the vehicle I w At first I was skeptical about making a decision on which Prius I wanted. But Moe knows style. He was very polite and helped me choose the vehicle I wanted. Not only that but the color I wanted also. Now I'm back on the road with a car that all of my friends and family likes just as much as I do. Thanks moe and the rest of The Toyota Team. More
Excellent service This was a fast and excellent service. They help me and keep me informed about all my opinions (kinds of cars, financial, warranties and insurance) i This was a fast and excellent service. They help me and keep me informed about all my opinions (kinds of cars, financial, warranties and insurance) i love my car. More
service ... and sales This covers last two visits, with two pros -- one in service and one in sales. Team-based approach helps customers get in-and-out in a timely manner - This covers last two visits, with two pros -- one in service and one in sales. Team-based approach helps customers get in-and-out in a timely manner -- without skimping on service quality. One of our vehicles needed attention recently, minor issue with air filters, but the entire vehicle was gone through. Rec'd a checklist (standard procedure, ok) but Jordan took time to explain exactly what was checked - and at what levels brakes pads were on all four corners, etc. -- beyond just the sheet. More