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Toyota of Plano
Plano, TX
5,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,327 reviews
October 23, 2015
Dont wste your time! I took my 2007 Toyota Sequoia into Toyota of Plano. After telling me there was nothing wrong with it, I told them to put two guys in the back seat and I took my 2007 Toyota Sequoia into Toyota of Plano. After telling me there was nothing wrong with it, I told them to put two guys in the back seat and go for a drive. The vehicle has major suspension problems. After the ride they told me the ride was so rough the guys now had back problems. They charged me $1,800 to replace the air ride and told me to pick it up. We drove the car approximately 500 miles and the problems still existed. I understand problems with vehicles don't always get corrected the first time. The problem I have is that I have left 6 messages to set a time to bring it into service, left another 3 messages for service managers and left another 2 messages for the general manager. No one has had the decency to call me back. I did get a call from one women who said "It wasn't her job" and transferred me to another voicemail of a person who didn't call me back. More
by sickofbadservice
Employees Worked With
No one will call back
Helpful October 23, 2015
Recently purchased new vehicle. Recently purchased a new car at Toyota of Plan. The salesperson was Jessica Hebert. Jessica exceeded our expectations from start to finish. We got th Recently purchased a new car at Toyota of Plan. The salesperson was Jessica Hebert. Jessica exceeded our expectations from start to finish. We got the car we wanted at the price we wanted. We recommend Jessica Hebert at Toyota of Plano for your next vehicle purchase. More
by dalmikeswbell
October 22, 2015
Easy Car Buying Experience We purchased a new Toyota Sienna today, and the process was easy and positive. The sales staff was knowledgeable and helpful. I like that we weren't p We purchased a new Toyota Sienna today, and the process was easy and positive. The sales staff was knowledgeable and helpful. I like that we weren't pressured to add anything we weren't interested in. More
by mclark
Employees Worked With
Kash Zaman
October 22, 2015
Professional and Pleasant Experience Purchased a used certified Sienna for our family. Israel was very professional and helpful. Found a good price and it was stress free. They really too Purchased a used certified Sienna for our family. Israel was very professional and helpful. Found a good price and it was stress free. They really took the time to go over the details to make buying a vehicle comfortable. I would definitely recommend this dealership and be back. More
by Amy L.
Employees Worked With
Israel Moncada
October 22, 2015
Purchase of my Tundra The salesman at this dealership listened to what we wanted and pledged to find it if he didn't have it. He was very helpful with suggestions on featu The salesman at this dealership listened to what we wanted and pledged to find it if he didn't have it. He was very helpful with suggestions on features that would enhance our enjoyment of the vehicle. He was so helpful in my purchase of a new 2015 Tundra, I told my best friend and he went down and bought a new Tundra. My wife couldn't be left out she too traded her old Celica GT and bought a new Highlander. That all went down in a period of less than 60 days. Great for the salesman, dealership, but most important the customer(s). Thanks More
by R Pooler
Employees Worked With
Herouy, Ray, sales, Sam, in finance, Dylan, and JR, in service,they take care of my Camry & Rav4, all the support staff., Herouy Makonnen, John Ratcliff, Ray Bellamine, Sam Kaar, Dylan Davis, Jr Sebastian, Erick Farahani, Israel Moncada
October 21, 2015
Toyota of Plano and Curt Hermann Exceptional service from when we walked in the door, and all the way through, until we drove off with a new Sienna that replaced our 2005. Curt Herman Exceptional service from when we walked in the door, and all the way through, until we drove off with a new Sienna that replaced our 2005. Curt Hermann was very professional and personal with the knowledge of the vehicle we were interested in and listened to what we wanted included in the vehicle. We would recommend Toyota of Plano and Curt Hermann to anyone looking for exceptional and professional service. More
by Divo
Employees Worked With
David Walc, Curt Hermann
October 21, 2015
Professional, friendly experience My wife and I bought a car this weekend from Sean and Toyota of Plano. It was an easy experience. Sean was extremely professional and friendly. We use My wife and I bought a car this weekend from Sean and Toyota of Plano. It was an easy experience. Sean was extremely professional and friendly. We used the Costco car buying service and feel we got a very deal. We highly recommend buying from Sean. More
by Tsudderth
Employees Worked With
Sean Li
October 20, 2015
Bought a great car in this dealership This dealership provide exceptional customer service. We were glad to have a business with Sales professional Noe Perez, he was very friendly and prof This dealership provide exceptional customer service. We were glad to have a business with Sales professional Noe Perez, he was very friendly and professional! We can recommend this dealership to others!) More
by nick_t
Employees Worked With
Noe Perez
October 20, 2015
Best experience I had a wonderful car buying experience at Toyota of Plano. Everything went smoothly and they understood what I was looking for in a car. I had a wonderful car buying experience at Toyota of Plano. Everything went smoothly and they understood what I was looking for in a car. More
by Marie
Employees Worked With
Anwar Achankunju
October 20, 2015
Excellent truck-buying experience Moe Rezaei greeted me respectfully and offered and information-based no-hassle sales approach. He quickly understood what was important to me and acco Moe Rezaei greeted me respectfully and offered and information-based no-hassle sales approach. He quickly understood what was important to me and accommodated nicely. Mark Miller offered a friendly, fast and experienced closing of the deal. I appreciate your efforts, gentlemen. More
by Satisfied customer
Employees Worked With
Mark Miller, Moe Rezaei
