
Toyota of Plano
Plano, TX
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The thought of going car shopping Last thing I wanted to do was shop for a new car. Didn't have a choice as my wife's car was totaled by another driver. Who wants to go through the has Last thing I wanted to do was shop for a new car. Didn't have a choice as my wife's car was totaled by another driver. Who wants to go through the hassle of dealing with a car salesman? Kind of like a colonoscopy without anesthesia. I did look on line to see the ratings of Toyota dealers in the Dallas area and found Plano at the top with Cowboy in Dallas. I was going to buy a new 2016 Camry, however, I found a Toyota Certified 2012 Camry in immaculate condition for several thousand dollars less than market value( and WAY less than new) and decide to go look at it. Pulled into the dealer's lot and Carlos Lazo met me when I arrived as he was already outside. He was professional and friendly and I told him the car I wanted to see. They had it up front and center as one of their "showcase" cars to get everyone's attention. We went inside to look up the details and get the keys. No push, no aggressive "you need to buy this car today" crap. I told him this car was for my wife and I would have to bring her back after her work for her to see. At that point he volunteered to let me take the car to Frisco and show it to her. I thought that was a great plan and great customer service and off I go after a few paperwork details. They gave me 3 1/2 hours to complete the assignment. I drove, she saw, she liked, I liked, the price was awesome and I returned to the dealership and said sold. This was painless. By the way, they put new Yokohama tires on the car. I wrote a check for full payment. He was happy. I was happy. My wife was happy. I said to Carlos Merry Christmas! COULD NOT HAVE BEEN MORE HASSLE FREE. Even when I returned with my wife this afternoon to sign all the paperwork everything was ready and BAM! In no time all was completed and we were on our way. That's my story and I approved this message. More
My Toyota platinum experience! Kash Zaman is awesome provider of customer ..I enjoy communication Mr Kash provided me when questions about my purchase. Thank you some much for exce Kash Zaman is awesome provider of customer ..I enjoy communication Mr Kash provided me when questions about my purchase. Thank you some much for excellent service More
Out of State Buyer - Great Experience I purchased a 2013 Tundra from Carlos Lazo and the Toyota of Plano team. They made my out of state buying experience great. Carlos & team answered a I purchased a 2013 Tundra from Carlos Lazo and the Toyota of Plano team. They made my out of state buying experience great. Carlos & team answered all my questions over the phone and even took video for me showing the condition of the truck. On the day of purchase I flew in, truck was in the condition promised, I signed the paper work and drove off to Minnesota a happy owner of a beautiful new 4x4 Tundra. Great experience More

Great experience! Everyone at the dealership was friendly and helpful from the moment I walked up to the door. Moe went the extra mile to find the right vehicle for me Everyone at the dealership was friendly and helpful from the moment I walked up to the door. Moe went the extra mile to find the right vehicle for me at the right price, and bent over backward to get me financed. More
Excellent Service This is my first time buying from this dealership and I found it much better from my previous dealership experience. The sales person was honest, help This is my first time buying from this dealership and I found it much better from my previous dealership experience. The sales person was honest, helpful, friendly. You did great job Forkan Siddique. More
Great service! This is my second time buying from this dealership and I would come back. Jorge provided great service! I am very happy with my overall experience This is my second time buying from this dealership and I would come back. Jorge provided great service! I am very happy with my overall experience More
Toyota camry My experience was very cool with Mustafa AL far he is good and cooperative person for my next car I will surely deal with him. My experience was very cool with Mustafa AL far he is good and cooperative person for my next car I will surely deal with him. More
Car purchase The purchase on this auto was the easiest of any I have ever bought. Our salesman, Jacoub, was professional. Jacoub showed me only what I was interest The purchase on this auto was the easiest of any I have ever bought. Our salesman, Jacoub, was professional. Jacoub showed me only what I was interested in and did not try to sell me everything on the lot. The two biggest things were he was not "pushy" and the financing side was fairly quick. I would recommend anyone to give your dealership a shot and work with Jacoub. I have been a Toyota customer since 1987. My son is a loyal Toyota fan, it's all he drives in the oil fields of West Texas. He learned to drive on a 1987 pickup 4x4. The only thing that would have made the experience better would have been a Toyota Beenie . Thanks for the great experience. More
Great experience! I was very pleased to have worked with Carlos Lazo. He was welcoming and very knowledgeable. My family and I test drove three cars and he was very p I was very pleased to have worked with Carlos Lazo. He was welcoming and very knowledgeable. My family and I test drove three cars and he was very patient in trying to assist us in getting what we wanted. It was the best car buying experience I've had in a very long time. I would also like to acknowledge Tony Yazbeck for going the extra mile to keep my purchase within the price range I was seeking. Many thanks to Richard Wilson, the best Finance Manager I've dealt with over the past 10 years. I will definitely recommend Toyota of Plano to my family and friends. You guys Rock! More
A great buying experience. Working with Forkan on the purchase of this car was more than pleasurable. It was easily one of the best car buying experiences I have ever had. Fo Working with Forkan on the purchase of this car was more than pleasurable. It was easily one of the best car buying experiences I have ever had. Forkan was knowledgeable, honest, and very helpful throughout the entire process not just the show and tell. More