
Toyota of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 5,424 reviews
Excellent, professional service from Erick and Faz. Faz and Erick were excellent to work with when purchasing my new Toyota Sequoia. They were aware of my vehicular needs and financial concerns. They Faz and Erick were excellent to work with when purchasing my new Toyota Sequoia. They were aware of my vehicular needs and financial concerns. They made purchasing my Sequoia a pleasure. Erick was thorough in detailing the mechanics of the Sequoia. He explained everything in detail, taking his time to ensure my understanding of the functionality of the vehicle. He was knowledgeable, patient and courteous. More
Camry purchace Tip gets top marks from me for professionalism and persistence. We went through various options and Tip was very patient with me and not at all pushy. Tip gets top marks from me for professionalism and persistence. We went through various options and Tip was very patient with me and not at all pushy. A pleasant experience. More
Awesome customer service! I decided to trade in my 2004 Toyota after having 11 awesome years of owning it. It was nerve wrecking at first, because it had been a long time sinc I decided to trade in my 2004 Toyota after having 11 awesome years of owning it. It was nerve wrecking at first, because it had been a long time since I stepped foot on a car lot, but Forkan immediately addressed our needs the moment we stepped out of our car. Forkan made the process of finding the perfect car very easy and made sure that I was 100% happy. He found me the perfect car and I've never been happier. Shane, one of the managers made sure I got the car and provided great customer service as well. Forkan and Shane provided such awesome service, that I brought my sister to the dealership a week later to purchase another car from him. Thanks Forkan & Shane! More
Buying a used car from this location was a smooth process My salesman, Antonio Perez, was accommodating and patient with me, both while looking at vehicles and narrowing down to one as well as negotiating the My salesman, Antonio Perez, was accommodating and patient with me, both while looking at vehicles and narrowing down to one as well as negotiating the purchase price. He was very knowledgeable of the inventory and worked with me within my criteria. Toyota of Plano has more of a selection than many of their competitors. I would highly recommend this dealership and Antonio! More
Amazing We came in with no appointment and walked out with a great deal and an amazing vehicle. Anwar was my agent and he made the whole experience very smoot We came in with no appointment and walked out with a great deal and an amazing vehicle. Anwar was my agent and he made the whole experience very smooth. Freddy hi assistant also helped us a lot during this process. More
Lease 2015 highlander Excellent experience leasing highlander from Wade and Sam at Toyota of Plano Tx. Quick and honest team. Wade is knowledgable and and not a typical p Excellent experience leasing highlander from Wade and Sam at Toyota of Plano Tx. Quick and honest team. Wade is knowledgable and and not a typical pushy sales guy. Sam was professional and quickly processed the finances. Great experience More
Transparent pricing and helpful salespeople I bought a Toyota Certified used 2013 Sienna from this dealership. I worked with Forkan who helped me test drive several different Sienna's and other I bought a Toyota Certified used 2013 Sienna from this dealership. I worked with Forkan who helped me test drive several different Sienna's and other used minivans on their lot, and helped my wife and I find the vehicle that met our core criteria while still within our budget. Ken the sales manager was very friendly and not only gave me a fair price out of the gate, (I compared his numbers to KBB/Autotrader/Cars.com that night and bought the next day), but I was also provided a carfax history, KBB numbers, exact prices the options included retailed etc all upfront without even asking. Want transparent, fair pricing with easy going not-pushy salespeople? Then this dealership should be one of your first stops. More
Plesant and stress free Beyond thankful for Forkan and Bill's help. Both were patient with me answered the thousand questions I had, let me test drive my Camry more than onc Beyond thankful for Forkan and Bill's help. Both were patient with me answered the thousand questions I had, let me test drive my Camry more than once, and were very thorough. Sam, in finance, was efficient and polite. There is a family feel when you walk into the dealership, which is hard to find. Very excited to build a friendship with this team! More
Thank You Kash I went just to look at new cars and I left with a new 2015 Rav4. The guidance and help was so amazing at the dealer. I had a great experience with Kas I went just to look at new cars and I left with a new 2015 Rav4. The guidance and help was so amazing at the dealer. I had a great experience with Kash buying my first car ever. I really recommend him, so if you are looking to buy a car go to Toyota in Plano and speak with Kash. More
Best Customer Service Around We were in the market for a new vehicle. I had done hours and hours of research and knew what I wanted. Now where do I go for the purchase? My daug We were in the market for a new vehicle. I had done hours and hours of research and knew what I wanted. Now where do I go for the purchase? My daughter knew someone who worked at Toyota of Plano and put me in contact with Faz Imam and I spoke with him initially. He sent me to Jay Lee who was fantastic. We corresponded a couple of times by email and made an appointment for this morning. We arrived and Jay met us at the front of the store and took us immediately to the vehicle we were interested in. He performed a great presentation of the car and took us on a test drive explaining all of the features that the car possessed. We returned to the dealership and sat down to discuss the purchase. Jay knew how we wanted to proceed and he made it happen. He arranged an extremely fair price for our trade in and it wasn't long we were off to finance to meet with John Fulgoni to complete the paperwork. John was great. After a brief time there we were done and returned to Jay and he put us in a beautiful new Toyota Avalon. He helped us link our phones and set up the radio and we were soon on our way. I can't say enough good things about the entire encounter. Great people, great customer service. Best Auto purchase I've ever made. I highly recommend for anyone in the market for a vehicle. More