
Toyota of Plano
Plano, TX
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Purchase of Toyota Sienna Van Tip was professional and my experience was pleasant. It took about 2 1/2 hours to get everything taken care of. Great job Thanks for taking good car Tip was professional and my experience was pleasant. It took about 2 1/2 hours to get everything taken care of. Great job Thanks for taking good care of me on my initial visit. I will be back. G Carter More
Great Service!!!! I came into this dealer with no appointment right before I needed to go on a work road trip. I was 200 miles over my oil change. When I pulled up the I came into this dealer with no appointment right before I needed to go on a work road trip. I was 200 miles over my oil change. When I pulled up the dealer. A service advisor informed me that they were 2 days out on appointments. I could see that they were super busy. I kinda explained my situation and she said "No worries. We will take care of this for you". I was really excited that she would try and fit me in with no appointment. I told her that I didn't mind waiting since I know that there are many cars ahead of me. The reason why I love this dealer is because of the employees here. They really know how to take care of customers. Judy had my car finished in less that 1 hour. And they washed it. I highly recommend this dealer. The sales and service people here are great. Thanks Judy!!!!! More
Exploring possibilities I got assistance and guidance in investigation of all options I had in order to satisfy the needs of the family and still meeting the given economical I got assistance and guidance in investigation of all options I had in order to satisfy the needs of the family and still meeting the given economical constraints. We looked at different cars and options and I got true help in this search. More

Very Easy To Do Business With Toyota of Plano Doing business with Toyota of Plano was a nice experience. It could not have been easier to complete a deal with Moe Rezaei. Moe was attentive of ou Doing business with Toyota of Plano was a nice experience. It could not have been easier to complete a deal with Moe Rezaei. Moe was attentive of our needs, friendly, considerate and professional. Every car buying experience should be like this... Thank you! More
Satisfied Ismael and Sam were both friendly and patient, explaining everything to me. When a problem arose with the car delivered to me,, they both worked dil Ismael and Sam were both friendly and patient, explaining everything to me. When a problem arose with the car delivered to me,, they both worked diligently to find the correct vehicle and have it delivered to me. This caused considerable extra work on their part and was much appreciated. Good work. More
Excellent Experience It was so easy working with Antonio, our sales rep. on getting my new car. Antonio had us taken care of from start to finish. It was so easy working with Antonio, our sales rep. on getting my new car. Antonio had us taken care of from start to finish. More
Amazing! Go to Toyota of Plano. By far the easiest car buying/trade in experience of my life. Ask for Roberto. Great guy. He is what every car salesman Go to Toyota of Plano. By far the easiest car buying/trade in experience of my life. Ask for Roberto. Great guy. He is what every car salesman should be. I definitely will be a rerun customer. More
Thank you Kash! Buying my 2015 RAV4 with Kash was the best and easiest experience i have ever had. Kash went out of his way to make sure i was not just happy but blo Buying my 2015 RAV4 with Kash was the best and easiest experience i have ever had. Kash went out of his way to make sure i was not just happy but blown away by the outstanding service experience. He was extremely patient and allowed me the time and information to make my decision. If you are a big researcher like i am, save yourself some headaches and go talk to Kash at Toyota in Plano. The finance adviser, Sam was also very knowledgeable and provided top notch service. Kash made it happen and now i am driving the car i wanted at the price i wanted. Thank you Kash and Sam! More
Super people to deal with! Due to high demand for used Tacoma's, I was contacted by Shawn to see if I was interested in trading my leased Tacoma several months early. Between S Due to high demand for used Tacoma's, I was contacted by Shawn to see if I was interested in trading my leased Tacoma several months early. Between Shawn and Curt, we worked out a great deal for me and I now lease a great 2016 Tacoma. Couldn't be happier with this experience from Toyota of Plano. Plus any questions after the fact and followups from Jessica are very much appreciated. I have always highly recommended this dealership. More
Service department is horrible Not sure if their technicians are under trained or if they make an effort to rip people off. Regardless this is my second experience with Toyota of Pl Not sure if their technicians are under trained or if they make an effort to rip people off. Regardless this is my second experience with Toyota of Plano where I have been overcharged and prescribed parts I don't need! This time I got wise and contacted another dealer: Took my vehicle in for 125,000 oil change and inspection. I was informed my water pump was leaking and that it was "priority #1." Quoted $865 for the part and instillation. This was odd to me for two reasons. The first I had just had to water pump replaced during my 120,000 mile service (the tech and service manager could have easily seen this as all maintenance has been done at a Toyota dealership since the vehicle was purchased). Second the price quoted was inflated $150 from when the repair was performed 4 months ago. After contacting additional Toyota dealers, I was quoted $750 (15% cheaper). When I arrived to have the vehicle inspected at a different dealer, I learned that my water pump was in great condition (because it was new) and that I only needed to have an $80 hose replaced. I will never use your establishment again and would advise others to take their business elsewhere! More