
Toyota of Plano
Plano, TX
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Thank you Kash! Buying my 2015 RAV4 with Kash was the best and easiest experience i have ever had. Kash went out of his way to make sure i was not just happy but blo Buying my 2015 RAV4 with Kash was the best and easiest experience i have ever had. Kash went out of his way to make sure i was not just happy but blown away by the outstanding service experience. He was extremely patient and allowed me the time and information to make my decision. If you are a big researcher like i am, save yourself some headaches and go talk to Kash at Toyota in Plano. The finance adviser, Sam was also very knowledgeable and provided top notch service. Kash made it happen and now i am driving the car i wanted at the price i wanted. Thank you Kash and Sam! More
Super people to deal with! Due to high demand for used Tacoma's, I was contacted by Shawn to see if I was interested in trading my leased Tacoma several months early. Between S Due to high demand for used Tacoma's, I was contacted by Shawn to see if I was interested in trading my leased Tacoma several months early. Between Shawn and Curt, we worked out a great deal for me and I now lease a great 2016 Tacoma. Couldn't be happier with this experience from Toyota of Plano. Plus any questions after the fact and followups from Jessica are very much appreciated. I have always highly recommended this dealership. More
Service department is horrible Not sure if their technicians are under trained or if they make an effort to rip people off. Regardless this is my second experience with Toyota of Pl Not sure if their technicians are under trained or if they make an effort to rip people off. Regardless this is my second experience with Toyota of Plano where I have been overcharged and prescribed parts I don't need! This time I got wise and contacted another dealer: Took my vehicle in for 125,000 oil change and inspection. I was informed my water pump was leaking and that it was "priority #1." Quoted $865 for the part and instillation. This was odd to me for two reasons. The first I had just had to water pump replaced during my 120,000 mile service (the tech and service manager could have easily seen this as all maintenance has been done at a Toyota dealership since the vehicle was purchased). Second the price quoted was inflated $150 from when the repair was performed 4 months ago. After contacting additional Toyota dealers, I was quoted $750 (15% cheaper). When I arrived to have the vehicle inspected at a different dealer, I learned that my water pump was in great condition (because it was new) and that I only needed to have an $80 hose replaced. I will never use your establishment again and would advise others to take their business elsewhere! More
Great, hassle free experience. We dreaded buying a new SUV because of bad experiences in the past, but surprisingly our overall experience was very positive here. We worked with Car We dreaded buying a new SUV because of bad experiences in the past, but surprisingly our overall experience was very positive here. We worked with Carlos who was very helpful not pushy in any way. He stood by and answered our questions and allowed us to talk it over. In the past we have had the typical salesman (at another dealer) who is pushy, talks fast etc etc, definitely not the case here. I will be coming back for all future purchases. Thanks guys. Also want to mention the finance department, they were nice as well. More
Outstanding Experience! Hands down the best experience I've ever had purchasing my sporty Toyota Camry. My salesman Brian Salm was courteous, knowledgeable, and well experien Hands down the best experience I've ever had purchasing my sporty Toyota Camry. My salesman Brian Salm was courteous, knowledgeable, and well experienced of the steps to making this a smooth transaction. The financial department was great giving me the best deal they could. The five star rating really goes to Brian, thank you sir! More

Considerate and professional service. Great experience and service from professionals. Sales and Financial team work together to meet my needs with care and honesty. Moe made the deal happ Great experience and service from professionals. Sales and Financial team work together to meet my needs with care and honesty. Moe made the deal happen. More
Great car buying experience I had such a great experience at Toyota of Plano used cars. Jorge Ruelas was my sales consultant, and was such a pleasure to work with. I had inquir I had such a great experience at Toyota of Plano used cars. Jorge Ruelas was my sales consultant, and was such a pleasure to work with. I had inquired about a car online, and he immediately followed up with me. It took some time to get me into the dealership with my busy schedule, but Jorge was patient, and when I finally came in, he put me in the car of my dreams. I couldn't be happier with the car or the service. I highly recommend Toyota of Plano, and Jorge Ruelas, to anyone shopping for a "new" used car!! More
Top Quality Experience I am among the car-buying public that really doesn't like the car-buying experience. Israel Moncada changed my mind on that matter. Israel respected m I am among the car-buying public that really doesn't like the car-buying experience. Israel Moncada changed my mind on that matter. Israel respected my desire not to be pressured, focused on what his goal was, and didn't try to pressure me into what he thought I needed. It was a hard sell for Israel because I didn't show up to buy a car. (I was, maybe still am, emotionally attached to my Tahoe of 14 years and 240,000 miles.) But in the end, he made me a deal I just couldn't say no to. The paperwork is always a grind, but with no exceptions everyone I dealt with was pleasant, had a pleasing sense of humor and left me feeling like they were working for me. Which is how the sell needs to be. Israel also shared with me that I helped him make his first "15-car" month, which earned him a bonus. He was clearly grateful to me for that. Another nice, real touch. Thank you, Toyota of Plano. More
Great Salesman Great Dealer! Ismail was my salesman. Super knowledgable super friendly. This is my second vehicle that I purchased from him. The team over there at Toyota of Plano Ismail was my salesman. Super knowledgable super friendly. This is my second vehicle that I purchased from him. The team over there at Toyota of Plano sure do know how to take care of customers. More
Found a Great Highlander! I researched several Highlanders at a variety of dealerships in the area, and also checked customer reviews of those dealerships before deciding on on I researched several Highlanders at a variety of dealerships in the area, and also checked customer reviews of those dealerships before deciding on one to go check out. Toyota of Plano came highly rated, so I thought I would check it out. Plus, I really liked and was interested in the 2013 Highlander that they had available. I sent an email inquiry to the dealership and received a phone call from them within minutes. They set me up for an appointment with Jorge Ruelas to test drive the vehicle. Once we got to the dealership, we were assisted promptly and shown the vehicle, test drove it and we liked it so much that I made an offer to buy it. The price they were asking seemed fair, but more than I really wanted to spend, so I came in low with my offer. Eventually we came to a mutual agreement on the price, and we drove off that day with a beautiful vehicle that we love! All the staff there was very helpful, not pushy or anything, and Jorge was super friendly. I'd recommend Toyota of Plano Used dealership to anyone looking to find a no-hassle, pleasant buying experience. More