Toyota of Plano

Outstanding Experience! Hands down the best experience I've ever had purchasing my sporty Toyota Camry. My salesman Brian Salm was courteous, knowledgeable, and well experien Hands down the best experience I've ever had purchasing my sporty Toyota Camry. My salesman Brian Salm was courteous, knowledgeable, and well experienced of the steps to making this a smooth transaction. The financial department was great giving me the best deal they could. The five star rating really goes to Brian, thank you sir! More

Considerate and professional service. Great experience and service from professionals. Sales and Financial team work together to meet my needs with care and honesty. Moe made the deal happ Great experience and service from professionals. Sales and Financial team work together to meet my needs with care and honesty. Moe made the deal happen. More

Great car buying experience I had such a great experience at Toyota of Plano used cars. Jorge Ruelas was my sales consultant, and was such a pleasure to work with. I had inquir I had such a great experience at Toyota of Plano used cars. Jorge Ruelas was my sales consultant, and was such a pleasure to work with. I had inquired about a car online, and he immediately followed up with me. It took some time to get me into the dealership with my busy schedule, but Jorge was patient, and when I finally came in, he put me in the car of my dreams. I couldn't be happier with the car or the service. I highly recommend Toyota of Plano, and Jorge Ruelas, to anyone shopping for a "new" used car!! More

Top Quality Experience I am among the car-buying public that really doesn't like the car-buying experience. Israel Moncada changed my mind on that matter. Israel respected m I am among the car-buying public that really doesn't like the car-buying experience. Israel Moncada changed my mind on that matter. Israel respected my desire not to be pressured, focused on what his goal was, and didn't try to pressure me into what he thought I needed. It was a hard sell for Israel because I didn't show up to buy a car. (I was, maybe still am, emotionally attached to my Tahoe of 14 years and 240,000 miles.) But in the end, he made me a deal I just couldn't say no to. The paperwork is always a grind, but with no exceptions everyone I dealt with was pleasant, had a pleasing sense of humor and left me feeling like they were working for me. Which is how the sell needs to be. Israel also shared with me that I helped him make his first "15-car" month, which earned him a bonus. He was clearly grateful to me for that. Another nice, real touch. Thank you, Toyota of Plano. More

Great Salesman Great Dealer! Ismail was my salesman. Super knowledgable super friendly. This is my second vehicle that I purchased from him. The team over there at Toyota of Plano Ismail was my salesman. Super knowledgable super friendly. This is my second vehicle that I purchased from him. The team over there at Toyota of Plano sure do know how to take care of customers. More

Found a Great Highlander! I researched several Highlanders at a variety of dealerships in the area, and also checked customer reviews of those dealerships before deciding on on I researched several Highlanders at a variety of dealerships in the area, and also checked customer reviews of those dealerships before deciding on one to go check out. Toyota of Plano came highly rated, so I thought I would check it out. Plus, I really liked and was interested in the 2013 Highlander that they had available. I sent an email inquiry to the dealership and received a phone call from them within minutes. They set me up for an appointment with Jorge Ruelas to test drive the vehicle. Once we got to the dealership, we were assisted promptly and shown the vehicle, test drove it and we liked it so much that I made an offer to buy it. The price they were asking seemed fair, but more than I really wanted to spend, so I came in low with my offer. Eventually we came to a mutual agreement on the price, and we drove off that day with a beautiful vehicle that we love! All the staff there was very helpful, not pushy or anything, and Jorge was super friendly. I'd recommend Toyota of Plano Used dealership to anyone looking to find a no-hassle, pleasant buying experience. More

Best car buying experience Our experience buying a car from Toyota of Plano and Anwar was exceptional. We live in Fort Worth but purchased the car at Toyota of Plano because of Our experience buying a car from Toyota of Plano and Anwar was exceptional. We live in Fort Worth but purchased the car at Toyota of Plano because of the outstanding customer service. I had some unusual requests for my new highlander and instead of trying to sell me one from the lot Anwar wrote down all my requests and called two hours after I left the dealership and told me I could pick it up next week. Not only did Anwar find the exact car I wanted he had it detailed and ready for us when we arrived. He sent pictures the day it arrived so I could make sure it had everything I wanted. I highly recommend Anwar and Toyota of Plano. I've never had such wonderful customer service. They really went above and beyond to make sure I was happy with my purchase. More

Pre-Owned Purchase - 2013 Chevy Silverado - 9/19.2015 Upon arrival to the lot, Tip Dickerson showed me a couple of the options that I was looking through. He gave me his information so that I could contac Upon arrival to the lot, Tip Dickerson showed me a couple of the options that I was looking through. He gave me his information so that I could contact him at my convenience, and was not pushy in his ways of selling. He went through the specs, and make the paperwork process very quick, which I was thankful for. I was very pleased with him, this was my first vehicle purchase, and he made it a cakewalk throughout the entire process. More

Great Salesman Forkan Siddique was wonderful to work with. There was no pressure, he encouraged me to test drive 3 different vehicles and gave me the time to make th Forkan Siddique was wonderful to work with. There was no pressure, he encouraged me to test drive 3 different vehicles and gave me the time to make the decision on which one was right for my family. We will return to him when we purchase our next vehicle! More

I dont like they way the treat the client. I bought a new Toyota highlander XLE 2015, first car arrived in more then 14 days, and then they delivered a car with out checking, And later I bring I bought a new Toyota highlander XLE 2015, first car arrived in more then 14 days, and then they delivered a car with out checking, And later I bring back the car and request to add those additional things that i already payed. The worst thing is after service, I did not receive any call after, yes i do get emails and i reply but no follow-up. I will not recommended to go there, At lest I will not go. More