Toyota of Plano

Found a Great Highlander! I researched several Highlanders at a variety of dealerships in the area, and also checked customer reviews of those dealerships before deciding on on I researched several Highlanders at a variety of dealerships in the area, and also checked customer reviews of those dealerships before deciding on one to go check out. Toyota of Plano came highly rated, so I thought I would check it out. Plus, I really liked and was interested in the 2013 Highlander that they had available. I sent an email inquiry to the dealership and received a phone call from them within minutes. They set me up for an appointment with Jorge Ruelas to test drive the vehicle. Once we got to the dealership, we were assisted promptly and shown the vehicle, test drove it and we liked it so much that I made an offer to buy it. The price they were asking seemed fair, but more than I really wanted to spend, so I came in low with my offer. Eventually we came to a mutual agreement on the price, and we drove off that day with a beautiful vehicle that we love! All the staff there was very helpful, not pushy or anything, and Jorge was super friendly. I'd recommend Toyota of Plano Used dealership to anyone looking to find a no-hassle, pleasant buying experience. More

Best car buying experience Our experience buying a car from Toyota of Plano and Anwar was exceptional. We live in Fort Worth but purchased the car at Toyota of Plano because of Our experience buying a car from Toyota of Plano and Anwar was exceptional. We live in Fort Worth but purchased the car at Toyota of Plano because of the outstanding customer service. I had some unusual requests for my new highlander and instead of trying to sell me one from the lot Anwar wrote down all my requests and called two hours after I left the dealership and told me I could pick it up next week. Not only did Anwar find the exact car I wanted he had it detailed and ready for us when we arrived. He sent pictures the day it arrived so I could make sure it had everything I wanted. I highly recommend Anwar and Toyota of Plano. I've never had such wonderful customer service. They really went above and beyond to make sure I was happy with my purchase. More

Pre-Owned Purchase - 2013 Chevy Silverado - 9/19.2015 Upon arrival to the lot, Tip Dickerson showed me a couple of the options that I was looking through. He gave me his information so that I could contac Upon arrival to the lot, Tip Dickerson showed me a couple of the options that I was looking through. He gave me his information so that I could contact him at my convenience, and was not pushy in his ways of selling. He went through the specs, and make the paperwork process very quick, which I was thankful for. I was very pleased with him, this was my first vehicle purchase, and he made it a cakewalk throughout the entire process. More

Great Salesman Forkan Siddique was wonderful to work with. There was no pressure, he encouraged me to test drive 3 different vehicles and gave me the time to make th Forkan Siddique was wonderful to work with. There was no pressure, he encouraged me to test drive 3 different vehicles and gave me the time to make the decision on which one was right for my family. We will return to him when we purchase our next vehicle! More

I dont like they way the treat the client. I bought a new Toyota highlander XLE 2015, first car arrived in more then 14 days, and then they delivered a car with out checking, And later I bring I bought a new Toyota highlander XLE 2015, first car arrived in more then 14 days, and then they delivered a car with out checking, And later I bring back the car and request to add those additional things that i already payed. The worst thing is after service, I did not receive any call after, yes i do get emails and i reply but no follow-up. I will not recommended to go there, At lest I will not go. More

A great day to buy a Toyota This is my first trip to buy a new vehicle in 16 years. I was nervous about the experience and any possible sales pressure. I did not face any press This is my first trip to buy a new vehicle in 16 years. I was nervous about the experience and any possible sales pressure. I did not face any pressure of any type. Gil S. met me outside and walked me through the process. He knew everything I asked or found out for me within minutes. I found a blue Toyota Tundra 2016 that I decided should be mine. He helped me get to a good price and explained everything to me. He handed me off to John F. in the finance group that handle the final numbers and warranty information. John was wonderful and made the process not only fly by quickly, but enjoyable. If you are looking for a new Toyota, get ahold of Gil at Toyota of Plano. He will help you find exactly what you want and need. More

Excellent experience to deal with Jay Lee I would like to extend my appreciation to a sale man from your dealer, Jay Lee who recently worked with me from step to select a car model, color, tri I would like to extend my appreciation to a sale man from your dealer, Jay Lee who recently worked with me from step to select a car model, color, trim options and other incentive to finalize the price and got thru loan application. Jay is very helpful and friendly to work with. I will keep my eyes open and will prefer more customers to Jay Lee at your dealer (Plano Texas) if I know anyone from my family members or friends looking for new cars. Thanks, Ngo Nguyen More

Patient and Caring Staff The associates at the dealership showed great patience and a genuine desire to assist me. I compared vehicles from several companies and settled on t The associates at the dealership showed great patience and a genuine desire to assist me. I compared vehicles from several companies and settled on the Toyota partly due to the quality of the car but also the patience of Roberto and Forkan who constantly re-scheduled appointments to fit my ever changing schedule. Moe did a great job in helping me complete the transaction. Mirza in finance was straight forward and was great to deal with as well. More

Jessica Herbert was great Jessica assisted me when I decided to trade my 2011 Prius in for a 2014 Prius - all was good for the transaction.. She helped me determine the best v Jessica assisted me when I decided to trade my 2011 Prius in for a 2014 Prius - all was good for the transaction.. She helped me determine the best value for trading in my vehicle. More

Tacoma 2016 I went to Toyota of Plano after work to look for a new Tacoma (2016) I was greeted by Roberto Guido and was happily guided through the entire process. I went to Toyota of Plano after work to look for a new Tacoma (2016) I was greeted by Roberto Guido and was happily guided through the entire process. He introduced me to options within my budget and helped setup everything I needed. I have owned Toyota's in the past but purchasing a new one alone I thought would be tricky. It wasn't. Roberto was calm, patient, and concise going through all the finer details. I highly recommend anyone who is in the market for a new Toyota to ask for Roberto. The finance department also were friendly and not pushy like some other dealerships I have been too. Also, if you do have the time ask Mark Miller about the Toyota Platinum Warranty. It saves in the long run. More