Toyota of Plano

A great day to buy a Toyota This is my first trip to buy a new vehicle in 16 years. I was nervous about the experience and any possible sales pressure. I did not face any press This is my first trip to buy a new vehicle in 16 years. I was nervous about the experience and any possible sales pressure. I did not face any pressure of any type. Gil S. met me outside and walked me through the process. He knew everything I asked or found out for me within minutes. I found a blue Toyota Tundra 2016 that I decided should be mine. He helped me get to a good price and explained everything to me. He handed me off to John F. in the finance group that handle the final numbers and warranty information. John was wonderful and made the process not only fly by quickly, but enjoyable. If you are looking for a new Toyota, get ahold of Gil at Toyota of Plano. He will help you find exactly what you want and need. More

Jessica Herbert was great Jessica assisted me when I decided to trade my 2011 Prius in for a 2014 Prius - all was good for the transaction.. She helped me determine the best v Jessica assisted me when I decided to trade my 2011 Prius in for a 2014 Prius - all was good for the transaction.. She helped me determine the best value for trading in my vehicle. More

Patient and Caring Staff The associates at the dealership showed great patience and a genuine desire to assist me. I compared vehicles from several companies and settled on t The associates at the dealership showed great patience and a genuine desire to assist me. I compared vehicles from several companies and settled on the Toyota partly due to the quality of the car but also the patience of Roberto and Forkan who constantly re-scheduled appointments to fit my ever changing schedule. Moe did a great job in helping me complete the transaction. Mirza in finance was straight forward and was great to deal with as well. More

Praise for Toyota of Plano Ordinarily purchasing an automobile is an ordeal, but I was pleasantly surprised by the good experience we had at Toyota of Plano. Our salesman, Isma Ordinarily purchasing an automobile is an ordeal, but I was pleasantly surprised by the good experience we had at Toyota of Plano. Our salesman, Ismail Choudry, was unusually competent. He knew the car (2015 Camry) in and out. He was friendly and professional. There was no pressure. When we mentioned in our initial visit that we planned to visit a Hyundai dealer to compare cars, both he and the sales manager said "Of course." On our first visit, we were offered the Costco discount price, which seemed high. We did some research with True Car and got guaranteed discounts from three Toyota dealers. Toyota of Plano did not have the lowest offered price, but the dealership is extremely convenient to our residence. When we returned to review their inventory, Ismail offered to match the lowest True Car price, so there really was no back and forth negotiation as such. It was a done deal. When we took delivery of the car five days later, we were greeted by Ismail and the sales manager. The car was prepped and detailed to perfection. Ismail took the time to review the various features and functions of the car. By the way, we feel we got a great deal. More

Tacoma 2016 I went to Toyota of Plano after work to look for a new Tacoma (2016) I was greeted by Roberto Guido and was happily guided through the entire process. I went to Toyota of Plano after work to look for a new Tacoma (2016) I was greeted by Roberto Guido and was happily guided through the entire process. He introduced me to options within my budget and helped setup everything I needed. I have owned Toyota's in the past but purchasing a new one alone I thought would be tricky. It wasn't. Roberto was calm, patient, and concise going through all the finer details. I highly recommend anyone who is in the market for a new Toyota to ask for Roberto. The finance department also were friendly and not pushy like some other dealerships I have been too. Also, if you do have the time ask Mark Miller about the Toyota Platinum Warranty. It saves in the long run. More

Totally satisfied with new car purchasing Deepak Rathor is the salesman who took care me and my boyfriend yesterday. He was so kind and friendly, we visited this plano location yesterday for j Deepak Rathor is the salesman who took care me and my boyfriend yesterday. He was so kind and friendly, we visited this plano location yesterday for just compare the price with other brands, and it had end up with new car purchasing:) Me and my boyfriend were so satisfied with the pirchase and other my friends were so surprised about the deal that we have. I definitly will recommand this place and him to others! More

Sell Water To A Ocean I have to say Jessica Hebert and Shawn super awesome. They called me up one day asking to buy my 2012 Scion TC. Jessica says she can get me in a newer I have to say Jessica Hebert and Shawn super awesome. They called me up one day asking to buy my 2012 Scion TC. Jessica says she can get me in a newer or something equal to my current car. I wasn't a believer at the time. I told a good friend of mine this is crazy. So I thought what the xxxx let me see what this is all about. My first thought is that I'm going to get something offered that I can't afford and no deal would happen. I'm a hard sell by the way. Jessica showed me a 2015 scion Tc... check! Same color as my previous 2012 tc...Check! Now it comes down to how much is the damage financially. Jessica and the team did me great. The numbers made since and well within my financial needs. Jessica made my new car buying experience totally effortless and I have to say very enjoyable. Her knowledge of cars as in they way they work and how to modify them was unexpected but super cool. Thanks to Jessica and Toyota of Plano. You guys are lucky to have Jessica. More

Full fill the request - Thank to Kevin Vo I went to several Toyota Dealerships in DFW area but can not pick out a right RAV4. Finally, i came to Toyota of Plano and meet Kevin; he was so helpf I went to several Toyota Dealerships in DFW area but can not pick out a right RAV4. Finally, i came to Toyota of Plano and meet Kevin; he was so helpful to help us selected a right one and gave us a fair price on 2015 RAV4. I'm happy of Kevin's help and will do more business with him. More

Poor communication service by the collision center I had backed up and hit a pole in the parking lot did damage to the door of my 2014 Toyota Sequoia. I brought it in and got an estimate from Amanda f I had backed up and hit a pole in the parking lot did damage to the door of my 2014 Toyota Sequoia. I brought it in and got an estimate from Amanda for $600. I arrange for service two weeks later. I droped the car off and that afternoon was called by the collision center to say that the estimate was wrong and it would cost $3000. I would have probably filed the claim with insurance had I known it was going to be this expensive. I had already rented a rental car, and I knew that getting the entrance failed after the theater started with the car was going to be nearly impossible. I want to give them the OK to fix it. I was told that the car would be ready by Friday for days after it was dropped off. On that Friday I called in the car was not ready they told me it would be ready on Monday. Today I called and spoke with Amanda. She stated that she would get back to me and let me know where the car would be ready at the beginning or the end of the day. I never got a call back. I drove up to the dealership the car was not ready. Amanda was apologetic and try to call the collision center. No one answered their phones with her so if I was there. This was about 4 o'clock and we can. I am distraught and don't know when I'll get my car fixed. Customer service like this is terrible. More

Listen to your demand! He did great on listening to customer's requirements and tried hard to get the price we want! He was so friendly that make us feel he did want to help He did great on listening to customer's requirements and tried hard to get the price we want! He was so friendly that make us feel he did want to help us get what we want. More