
Toyota of Plano
Plano, TX
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Woderfull I was a first time buyer. I was so scared to go by myself. But at the end I walked out with a really good deal. I was a first time buyer. I was so scared to go by myself. But at the end I walked out with a really good deal. More
Excellent New Car Buying Experience My experience buying my new 2016 Camry, was excellent, and Ismail Choudry made that happen. The first time I walked in on my own, after having totaled My experience buying my new 2016 Camry, was excellent, and Ismail Choudry made that happen. The first time I walked in on my own, after having totaled my 2009 Prius is a T-bone accident at a 4-way stop earlier in the week. I was the injured party. Ismail helped me figure out what I wanted in my "next" car. I thought it would be another Prius, but after checking out the new 2016 Camry, I was sold - or almost so. I left that day, intrigued but not ready to buy. I had one other car I wanted to consider. After my husband and I ruled that one out, we went together to see Ismail and closed the deal. I never felt any pressure by anyone. Ismail loves technology, like I do, and I could tell he took immense pleasure in sharing all the fine features of the Camry. He is a exceptional professional in the showroom. Toyota of Plano should be very proud of him! More
Wonderful to work with The transaction of selling my car and buying a new one was quick and easy! All of my questions and requests were answered and dealt with in a timely m The transaction of selling my car and buying a new one was quick and easy! All of my questions and requests were answered and dealt with in a timely manner. More
Awesome Best dealership I have ever been to. Roberto Guido helped to make my first car decision process easy and smooth. I Highly recommend my sales person an Best dealership I have ever been to. Roberto Guido helped to make my first car decision process easy and smooth. I Highly recommend my sales person and this dealership! No complaints! Great experience! More
Excellent, thorough, friendly I had an excellent first time car buying experience at this dealership. Wade went the extra mile to help me find a suitable monthly payment and was lo I had an excellent first time car buying experience at this dealership. Wade went the extra mile to help me find a suitable monthly payment and was looking out for my best interests. Wade also sent me pictures of the car I was interested in from his personal cell phone when he didn't have to. He made sure to get me squared away with a good deal and didn't try to talk me into buying something I didn't want. The dealership provided free coffee and filtered water, and that certainly made me feel more comfortable with the experience. More
Great The whole purchase experience was great for my wife and me. The level of attention and care was perfect and the whole team communicated proactively th The whole purchase experience was great for my wife and me. The level of attention and care was perfect and the whole team communicated proactively throughout the process. Wade was very concerned that we were satisfied before, during and after the purchase. While at the dealership, Taylor did a great job taking care of us as well. I would highly recommend Toyota of Plano and the team for anyone in the market for a new or used car. More
Good Customer Service I normally do not like dealing with car sales, however, my sales person Kash Zaman made it easy. He has done everything he said he would as discussed I normally do not like dealing with car sales, however, my sales person Kash Zaman made it easy. He has done everything he said he would as discussed during our sales process. I am impressed with the level of customer service he has provided. He was very friendly and explained things well when I had questions, even after the sale was complete. He even returned my call on his day off, very impressive. More
Best Dealership!!! Everything from start to finish was a good experience for me. Going to dealerships hasn't always best the best experience for me. The level of service Everything from start to finish was a good experience for me. Going to dealerships hasn't always best the best experience for me. The level of service dedication to getting the job done is beyond superb. I would and will recommend anyone I know that is looking for a new vehicle to make this there first stop!!! Keep up the good work guys! Noe Perez the New Car Sales Professional did an amazing job with all my questions and concerns. This is the guy to get you in and out with no issues. Noe Perez you made this transition into my new 2015 Scion TC stress free and overwhelming with excitement. You have a long and prosperous career ahead of you, keep up the good work!!!! Sam Karr the Finance Manager, the deal you were able to setup for me is more than I could have hoped thank you so much!!! I will be a repeat customer for sure!!!! More
Great My salesman, Anwar, was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easi My salesman, Anwar, was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easier than I had anticipated it would be! I will certainly recommend him and your dealership to my friends and family, and look forward to bringing my car to your service department when needed. Thank you for such an exciting and positive experience! Sincerely, Amy Thomas More
Sale saved by Sal Online promptness and courtesy were blown upon entry to the dealership for a previously established appointment. The sales person gave me a rushed, im Online promptness and courtesy were blown upon entry to the dealership for a previously established appointment. The sales person gave me a rushed, impersonal, inefficient reception with, it later proved, a lack of knowledge of the dealer's auto inventory or of the details of the previously owned Sienna van used in demonstration. Aggravated I had to move on and out. Toyota's reputation, again finding the desired van on Toyota/ Plano's website and the dealership being near my home prompted me to return the next day for a rerun with a fresh face . That's when Sal Rodriquez saved the day. He reeled me in with superior people skills, genuine congeniality, personal guidance and good knowledge of the Toyota product. As expected, he called in quality people, Shane House and Sam Karr, to address the fine points for closure of the deal. Both men were very effective, efficient and congenial, much to my satisfaction. More