Toyota of Plano

Good Customer Service I normally do not like dealing with car sales, however, my sales person Kash Zaman made it easy. He has done everything he said he would as discussed I normally do not like dealing with car sales, however, my sales person Kash Zaman made it easy. He has done everything he said he would as discussed during our sales process. I am impressed with the level of customer service he has provided. He was very friendly and explained things well when I had questions, even after the sale was complete. He even returned my call on his day off, very impressive. More

Great My salesman, Anwar, was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easi My salesman, Anwar, was of tremendous help in showing me all the details of the car, making me feel comfortable, and making the paperwork so much easier than I had anticipated it would be! I will certainly recommend him and your dealership to my friends and family, and look forward to bringing my car to your service department when needed. Thank you for such an exciting and positive experience! Sincerely, Amy Thomas More

Best Dealership!!! Everything from start to finish was a good experience for me. Going to dealerships hasn't always best the best experience for me. The level of service Everything from start to finish was a good experience for me. Going to dealerships hasn't always best the best experience for me. The level of service dedication to getting the job done is beyond superb. I would and will recommend anyone I know that is looking for a new vehicle to make this there first stop!!! Keep up the good work guys! Noe Perez the New Car Sales Professional did an amazing job with all my questions and concerns. This is the guy to get you in and out with no issues. Noe Perez you made this transition into my new 2015 Scion TC stress free and overwhelming with excitement. You have a long and prosperous career ahead of you, keep up the good work!!!! Sam Karr the Finance Manager, the deal you were able to setup for me is more than I could have hoped thank you so much!!! I will be a repeat customer for sure!!!! More

Excellent Service I bought my car from Toyota of Plano and worked with Kal Mian who has great costumer service skills. He had been very patient and answered all of my q I bought my car from Toyota of Plano and worked with Kal Mian who has great costumer service skills. He had been very patient and answered all of my questions. He was knowledgeable about the cars. I got a great deal from him. I would definitely recommend him to all my friends and family. More

Sale saved by Sal Online promptness and courtesy were blown upon entry to the dealership for a previously established appointment. The sales person gave me a rushed, im Online promptness and courtesy were blown upon entry to the dealership for a previously established appointment. The sales person gave me a rushed, impersonal, inefficient reception with, it later proved, a lack of knowledge of the dealer's auto inventory or of the details of the previously owned Sienna van used in demonstration. Aggravated I had to move on and out. Toyota's reputation, again finding the desired van on Toyota/ Plano's website and the dealership being near my home prompted me to return the next day for a rerun with a fresh face . That's when Sal Rodriquez saved the day. He reeled me in with superior people skills, genuine congeniality, personal guidance and good knowledge of the Toyota product. As expected, he called in quality people, Shane House and Sam Karr, to address the fine points for closure of the deal. Both men were very effective, efficient and congenial, much to my satisfaction. More

My experience with this dealership was outstanding This is the second vehicle I have purchased at this dealership. On both occasions I worked with Mustafa Al-Far and he was exceptional both times. Th This is the second vehicle I have purchased at this dealership. On both occasions I worked with Mustafa Al-Far and he was exceptional both times. This most recent time I wanted a particular vehicle in a certain color within a specific price range and he went out of his way to find it. We had a couple of false starts but he just kept at it until he found the car. Everyone else at the dealership ( particularily Shawn Esfahani ) pitched in to make it work but Mus was the man who kept it all moving. Aside from his professionalism he is just a nice man. I never felt any pressure and always felt he was in my corner. I feel he is an asset to the dealership and I recommend him highly. More

Simple, staright forward, great service I like the no-pressure service. Ended up purchasing a new vehicle and trading my old one. I enjoyed my service and will return for future purchases. I like the no-pressure service. Ended up purchasing a new vehicle and trading my old one. I enjoyed my service and will return for future purchases. More

Jacoub comes through Big Time! Jacoub went above and beyond to see that we took delivery on our latest Toyota. Having owned 3 previous models, we really liked a specific model being Jacoub went above and beyond to see that we took delivery on our latest Toyota. Having owned 3 previous models, we really liked a specific model being advertised during the Labor Day Weekend while the Dealership was closed. I submitted a feedback on it and Tony responded on the same day (Sunday) to make arrangements for use to see and eventually purchase the vehicle that we inquired about on Tuesday. Overall great experience working with TOP Pre-Owned Team. More

Great Service, proactive in finding you the best offer. This dealer is top of the pack out of the 10 plus different dealers I have purchased from over the years. They are highly accommodating, and take exce This dealer is top of the pack out of the 10 plus different dealers I have purchased from over the years. They are highly accommodating, and take excellent care go make sure you are in the best position as a customer. More

Moe was exceptional!! Moe was exceptional, he helps me a lot and my experience at Toyota was extremely good. I would definitely buy another Toyota and recommend Moe. Moe was exceptional, he helps me a lot and my experience at Toyota was extremely good. I would definitely buy another Toyota and recommend Moe. More