Toyota of Plano

outstanding service in all aspects Everybody i dealt with at Toyota of Plano gave me an outstanding service. The sales agent (Kal), his manager Hiruy and the finance manager were all th Everybody i dealt with at Toyota of Plano gave me an outstanding service. The sales agent (Kal), his manager Hiruy and the finance manager were all there to answer my questions with the highest degree of professionalism. I definitely recommend Toyota of Plano. More

Outstanding Service After visiting numerous Toyota dealerships and having a particularly horrible experience with integrity and honesty at a McKinney dealership, I was am After visiting numerous Toyota dealerships and having a particularly horrible experience with integrity and honesty at a McKinney dealership, I was amazed at the customer service and professionalism of the entire team at Toyota of Plano. Even when a small snafu arose, the sales manager and my salesman, Francisco Perez, remained professional and accommodating. The finance manager understood my needs and provided me with personalized assistance rather than used high pressure sales tactics. There was no question unanswered and no request too big. Mr. Perez went above and beyond what was expected in delivering the vehicle and I have never felt so good about purchasing a new car. This is a top notch dealership and definitely the place to buy a new car!! More

EXCEPTIONAL SERVICE We have visited 2 Toyota dealers near our Zip Code: 75070 recently and our experience with Toyota of Plano has been Exceptional. Mr. Anwar in particul We have visited 2 Toyota dealers near our Zip Code: 75070 recently and our experience with Toyota of Plano has been Exceptional. Mr. Anwar in particular and all other staff were very courteous and at the same time professionally competent. Anwar helped us in our choice of car and we could finalize & buy our Car within a span of less than 2 hours. We look forward to strengthening this bond in future. We would very strongly recommend Toyota of Plano for any Toyota purchase. In fact our experience with Toyota of McKinney (just a day earlier) was terrible. More

Good service It was a pleasant experience with Stephan, he did not at anytime compel us for a certain car. Helped to take us go through multiple options. As it hap It was a pleasant experience with Stephan, he did not at anytime compel us for a certain car. Helped to take us go through multiple options. As it happens sometime with showrooms we are forced but here at Toyota of Plano, they are courteous. Appreciate the transaction. Will recommend for sure. Luke at finance also helped with getting good rate. Overall customer service was a satisfactory one. More

EXCEPTIONAL SERVICE My experience was a beautiful and exceptional one. I had wanted a car for my family but I never thought i could go into Toyota Plano dealership, get a My experience was a beautiful and exceptional one. I had wanted a car for my family but I never thought i could go into Toyota Plano dealership, get a good deal and drive out in my new Toyota corolla a few minutes after. Sunny Ati who is one of the sales managers is an exceptional person and he has a great team he works with. Sunny was very helpful in picking the right car for the family and also in all the required negotiations and filling of the forms. I would nominate and recommend Toyota Plano for the best customer service and customer satisfaction ever, More

Sales person was good, finance person was terrible. Our sales person that helped us pick out our car was professional and answered all our questions but when we were sent to the finance person it went d Our sales person that helped us pick out our car was professional and answered all our questions but when we were sent to the finance person it went down hill from there. I was pre approved thru my credit union so I did not need Toyota financing. He started by questioning my fiances credit and she was not buying the car next he started telling us what our payments would be without discussing anything so we got finished signing paper work. The next day I was informed that Toyota of Plano does not deal with credit unions and they would need to get special permission to continue the sale. After finding another car at another Toyota dealership we were ready to stop the deal but after questioning my credit union the deal went thru, we signed paper work and got out of there as quick as possible. bottom line, don't use Sam Karr as your finance person. More

Great Service Great experience working with Francisco! He did a great job helping us with all our questions and was very helpful during the entire sales process. Great experience working with Francisco! He did a great job helping us with all our questions and was very helpful during the entire sales process. More

Friendly salesman - Positive buying experience Roberto was attentive and took the time to show us exactly what we were looking for. Once we told him we didn't want the limited edition, he did take Roberto was attentive and took the time to show us exactly what we were looking for. Once we told him we didn't want the limited edition, he did take no for an answer and we test drove 2 vehicles that we were interested in. We expected a "discussion" about the price and we got it but I think all in all both parties got what they wanted by the time we closed the deal. Roberto also took the time after the sale to ensure that everything was transferred from our old vehicle to the new one and he paired my iPhone for me, which saved me the time of reading the manual before I'd even driven the car off the lot. Overall, we were completely satisfied with the service. This is the second new vehicle that we have purchased at Toyota of Plano and it probably will not be our last. More

New Truck Purchase Admittedly, I like Cars/Trucks. I have had 140 vehicles over the years and I seem to get bored with a vehicle after about 2 years. I have owned seve Admittedly, I like Cars/Trucks. I have had 140 vehicles over the years and I seem to get bored with a vehicle after about 2 years. I have owned several Toyota products and from the time that I walked onto the lot at the dealership very recently, I felt no pressure to preview many options; although, I just knew it was too early to "horse-trade." Little did I know, Mr Mustafa and Mr Pan put together a deal I could not refuse and even allowed me to think about it overnight. Absolutely without pressure or coercion, I drove home in a new Tundra with all of the technology to which I have grown attached. Thanks for the 5-Star treatment, guys. More

Great experience from the Sales team to Finance Took advantage of the Memorial Day sales and purchased a new Camry. Everyone was professional and helpful in the entire dealership. Really appreciated Took advantage of the Memorial Day sales and purchased a new Camry. Everyone was professional and helpful in the entire dealership. Really appreciated the low pressure buying experience and the efficient financing experience! The whole dealership worked well together and matched me to the perfect car! Drove it right off the showroom floor! Thanks Kash! More