
Toyota of Plano
Plano, TX
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Costco experience My wife and I was looking for a new Camry. My Benz got to expensive to keep up so I decided to use our 2004 Camry for my commute to Sherman 5 days a My wife and I was looking for a new Camry. My Benz got to expensive to keep up so I decided to use our 2004 Camry for my commute to Sherman 5 days a week. There are 2 dealers in DFW that are a Costco participant. Plano and Cowboy. We had a good experience at Plano Toyota and purchased a new Camry there. WE where in and out in less then 3 hours. More
Great Experience I loved working with Roland to get my new Rav 4! He was such a nice guy and really knew his stuff. Great service, and a wonderful attitude. I will be I loved working with Roland to get my new Rav 4! He was such a nice guy and really knew his stuff. Great service, and a wonderful attitude. I will be using Roland in any future car purchases I make. I definitely recommend Toyota of Plano, and Roland in particular. More
great dealership Moe was very helpful, he let us drive 3 cars when it was raning too bad! we had a graet experience with Moe at toyota of plano. Moe was very helpful, he let us drive 3 cars when it was raning too bad! we had a graet experience with Moe at toyota of plano. More
No pressure to sell It was JR who take the time to show us the car. I am very impressed the way he takes the time to explain each vehicle with no pressure. Because o It was JR who take the time to show us the car. I am very impressed the way he takes the time to explain each vehicle with no pressure. Because of JR , we return and bough that 2007 Toyota Camry. More
EXCEPTIONAL SERVICE We have visited 2 Toyota dealers near our Zip Code: 75070 recently and our experience with Toyota of Plano has been Exceptional. Mr. Anwar in particul We have visited 2 Toyota dealers near our Zip Code: 75070 recently and our experience with Toyota of Plano has been Exceptional. Mr. Anwar in particular and all other staff were very courteous and at the same time professionally competent. Anwar helped us in our choice of car and we could finalize & buy our Car within a span of less than 2 hours. We look forward to strengthening this bond in future. We would very strongly recommend Toyota of Plano for any Toyota purchase. In fact our experience with Toyota of McKinney (just a day earlier) was terrible. More
EXCEPTIONAL SERVICE My experience was a beautiful and exceptional one. I had wanted a car for my family but I never thought i could go into Toyota Plano dealership, get a My experience was a beautiful and exceptional one. I had wanted a car for my family but I never thought i could go into Toyota Plano dealership, get a good deal and drive out in my new Toyota corolla a few minutes after. Sunny Ati who is one of the sales managers is an exceptional person and he has a great team he works with. Sunny was very helpful in picking the right car for the family and also in all the required negotiations and filling of the forms. I would nominate and recommend Toyota Plano for the best customer service and customer satisfaction ever, More
Outstanding Service After visiting numerous Toyota dealerships and having a particularly horrible experience with integrity and honesty at a McKinney dealership, I was am After visiting numerous Toyota dealerships and having a particularly horrible experience with integrity and honesty at a McKinney dealership, I was amazed at the customer service and professionalism of the entire team at Toyota of Plano. Even when a small snafu arose, the sales manager and my salesman, Francisco Perez, remained professional and accommodating. The finance manager understood my needs and provided me with personalized assistance rather than used high pressure sales tactics. There was no question unanswered and no request too big. Mr. Perez went above and beyond what was expected in delivering the vehicle and I have never felt so good about purchasing a new car. This is a top notch dealership and definitely the place to buy a new car!! More
Good service It was a pleasant experience with Stephan, he did not at anytime compel us for a certain car. Helped to take us go through multiple options. As it hap It was a pleasant experience with Stephan, he did not at anytime compel us for a certain car. Helped to take us go through multiple options. As it happens sometime with showrooms we are forced but here at Toyota of Plano, they are courteous. Appreciate the transaction. Will recommend for sure. Luke at finance also helped with getting good rate. Overall customer service was a satisfactory one. More
Sales person was good, finance person was terrible. Our sales person that helped us pick out our car was professional and answered all our questions but when we were sent to the finance person it went d Our sales person that helped us pick out our car was professional and answered all our questions but when we were sent to the finance person it went down hill from there. I was pre approved thru my credit union so I did not need Toyota financing. He started by questioning my fiances credit and she was not buying the car next he started telling us what our payments would be without discussing anything so we got finished signing paper work. The next day I was informed that Toyota of Plano does not deal with credit unions and they would need to get special permission to continue the sale. After finding another car at another Toyota dealership we were ready to stop the deal but after questioning my credit union the deal went thru, we signed paper work and got out of there as quick as possible. bottom line, don't use Sam Karr as your finance person. More
Great Service Great experience working with Francisco! He did a great job helping us with all our questions and was very helpful during the entire sales process. Great experience working with Francisco! He did a great job helping us with all our questions and was very helpful during the entire sales process. More