Toyota of Plano

EXCEPTIONAL SERVICE My experience was a beautiful and exceptional one. I had wanted a car for my family but I never thought i could go into Toyota Plano dealership, get a My experience was a beautiful and exceptional one. I had wanted a car for my family but I never thought i could go into Toyota Plano dealership, get a good deal and drive out in my new Toyota corolla a few minutes after. Sunny Ati who is one of the sales managers is an exceptional person and he has a great team he works with. Sunny was very helpful in picking the right car for the family and also in all the required negotiations and filling of the forms. I would nominate and recommend Toyota Plano for the best customer service and customer satisfaction ever, More

EXCEPTIONAL SERVICE We have visited 2 Toyota dealers near our Zip Code: 75070 recently and our experience with Toyota of Plano has been Exceptional. Mr. Anwar in particul We have visited 2 Toyota dealers near our Zip Code: 75070 recently and our experience with Toyota of Plano has been Exceptional. Mr. Anwar in particular and all other staff were very courteous and at the same time professionally competent. Anwar helped us in our choice of car and we could finalize & buy our Car within a span of less than 2 hours. We look forward to strengthening this bond in future. We would very strongly recommend Toyota of Plano for any Toyota purchase. In fact our experience with Toyota of McKinney (just a day earlier) was terrible. More

Good service It was a pleasant experience with Stephan, he did not at anytime compel us for a certain car. Helped to take us go through multiple options. As it hap It was a pleasant experience with Stephan, he did not at anytime compel us for a certain car. Helped to take us go through multiple options. As it happens sometime with showrooms we are forced but here at Toyota of Plano, they are courteous. Appreciate the transaction. Will recommend for sure. Luke at finance also helped with getting good rate. Overall customer service was a satisfactory one. More

Sales person was good, finance person was terrible. Our sales person that helped us pick out our car was professional and answered all our questions but when we were sent to the finance person it went d Our sales person that helped us pick out our car was professional and answered all our questions but when we were sent to the finance person it went down hill from there. I was pre approved thru my credit union so I did not need Toyota financing. He started by questioning my fiances credit and she was not buying the car next he started telling us what our payments would be without discussing anything so we got finished signing paper work. The next day I was informed that Toyota of Plano does not deal with credit unions and they would need to get special permission to continue the sale. After finding another car at another Toyota dealership we were ready to stop the deal but after questioning my credit union the deal went thru, we signed paper work and got out of there as quick as possible. bottom line, don't use Sam Karr as your finance person. More

Great Service Great experience working with Francisco! He did a great job helping us with all our questions and was very helpful during the entire sales process. Great experience working with Francisco! He did a great job helping us with all our questions and was very helpful during the entire sales process. More

New Car Options When I when met with Moe to check out my purchase options I really thought the process would take a couple days. I'd discuss the possibilities, make When I when met with Moe to check out my purchase options I really thought the process would take a couple days. I'd discuss the possibilities, make a choice and come back in a couple days to seal the deal. However, that's not what happened, I drove home that evening in my fantastic Toyota RAV4. Thanks Moe for making my car purchase experience a great one.. More

New Truck Purchase Admittedly, I like Cars/Trucks. I have had 140 vehicles over the years and I seem to get bored with a vehicle after about 2 years. I have owned seve Admittedly, I like Cars/Trucks. I have had 140 vehicles over the years and I seem to get bored with a vehicle after about 2 years. I have owned several Toyota products and from the time that I walked onto the lot at the dealership very recently, I felt no pressure to preview many options; although, I just knew it was too early to "horse-trade." Little did I know, Mr Mustafa and Mr Pan put together a deal I could not refuse and even allowed me to think about it overnight. Absolutely without pressure or coercion, I drove home in a new Tundra with all of the technology to which I have grown attached. Thanks for the 5-Star treatment, guys. More

Great experience I recently visited Toyota of Plano with my dad with a specific car in mind. The salesman Sal was very helpful, and I did not feel pressured like I hav I recently visited Toyota of Plano with my dad with a specific car in mind. The salesman Sal was very helpful, and I did not feel pressured like I have at a few other dealerships I visited. Both Sal and the manager, Shane, worked with me to come to a deal that met my needs and budget. The whole experience was low pressure and very pleasant. More

Used car purchase 5/25/2015 My husband and I were looking for a used car for our daughter. We periodically looked on line and just decided one day we would just drive 5/25/2015 My husband and I were looking for a used car for our daughter. We periodically looked on line and just decided one day we would just drive around to use car dealers. We spent an entire day going from place to place with no success. Upon our return home, I went back to the internet and saw a vehicle at Toyota of Plano. I completed the form to see if the car was still available and received a fairly quick response wanting to confirm my contact information. The next morning we decided to take a ride to the Toyota of Plano dealership. The moment we walked in the door we were kindly greeted. We told them what were interested in and we were referred to Brian. We discussed the vehicle with Brian and we took our test drive. We inspected the vehicle, asked some questions and decided we wanted to purchase it. Throughout the process, we felt very comfortable with Brian and he portrayed a very courteous, honest and professional attitude; if he didn’t have an answer to our question, he found it right away. Purchasing a vehicle to me is normally very stressful. But this experience was just the opposite, there was no pressure. I would definitely refer anyone to Brian at Toyota of Plano. He is a true professional. I would buy another car from Toyota of Plano. M & P Jasper More

Great experience from the Sales team to Finance Took advantage of the Memorial Day sales and purchased a new Camry. Everyone was professional and helpful in the entire dealership. Really appreciated Took advantage of the Memorial Day sales and purchased a new Camry. Everyone was professional and helpful in the entire dealership. Really appreciated the low pressure buying experience and the efficient financing experience! The whole dealership worked well together and matched me to the perfect car! Drove it right off the showroom floor! Thanks Kash! More