
Toyota of Plano
Plano, TX
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Roberto took the time to explain everything about the car If you go in ask for Roberto as he cares enough to help you thru the experience, and took a lot of time he could be selling after the sale to explain If you go in ask for Roberto as he cares enough to help you thru the experience, and took a lot of time he could be selling after the sale to explain all the ins and out of the car and set up the Entune for me. He was never pushy or tried to get me in when I first emailed - he let me take my time. Second car I have purchase here - will be back! More
Very pleasant experience. Will come here again. Let me being by saying I have purchased 3 new cars in the last few years and this was by far the best and fastest buying experience. We purchased a ne Let me being by saying I have purchased 3 new cars in the last few years and this was by far the best and fastest buying experience. We purchased a new 2015 Camry SE. From the beginning Anwar and Freddy were really helpful and did everything they could to help ease the process. Anwar gave us the best deal upfront. He clearly explained any fees or extra charges. The price remained fixed during the financing process as well. Unlike our experiences with other dealerships, we did not feel pressured or that we were settling for less. We walked out paying less than we anticipated on a car loaded with features. If you need to buy a Toyota and want to have a quick and easy transaction, I highly recommend Anwar, Freddy and the rest of the team at Toyota of Plano. I will definitely come here the next time I need to purchase a Toyota. More
Moe Rezaei - Exceptional I walked into the dealership expecting to spend a few hours of xxxx like I had experienced previously at other dealerships in trying to get the paperw I walked into the dealership expecting to spend a few hours of xxxx like I had experienced previously at other dealerships in trying to get the paperwork all finalized, expecting to be passed around and after a long dragged out session of negotiating then only will i drive away in my new car. I was very surprised when I was greeted by Moe - very pleasant and professional gentleman. He was efficient and kind - swift and very speedy in getting everything prepared - we did a quick test drive and then finalized the paperwork with finance and before I knew it, I was driving away with my new Toyota Rav in under an 1hr which was so awesome and no stress. All this because of the exceptional and professional way in which Moe handled this whole transaction that left us with most outstanding customer experience. He displayed outstanding salesmanship. I will most definitely be passing his name out to friends and family More
Excellent Customer Service Great Customer Service from the time I walked in the door. They made things simple and painless and walked out with a new car with no hassles. Anwar a Great Customer Service from the time I walked in the door. They made things simple and painless and walked out with a new car with no hassles. Anwar and Freddie were excellent to deal with! More
Amazing Experience! With so many problems and lies with dealerships in the past I told myself there can't be an honest dealership left. However, with Toyota of Plano I wa With so many problems and lies with dealerships in the past I told myself there can't be an honest dealership left. However, with Toyota of Plano I was treated like a human being. No lies, only straight shooters here. The people that work here have great customer service and with great stock and prices. They work quick so you don't spend all day in the dealership. I left with a 2014 Toyota camry and they took in my lease and even gave me money towards the camry. Great experience! Thank you Sunny Ati and Thank you Shane House for a great shopping experience. I will be back for my next car as well as tell everyone I know looking for a car about this wonderful place in Plano. :) More
Best experience I ever had buying a car Philip Hensarling was great to work with. The dealership discounted the vehicle a logical amount where I felt like neither they or I was taken advant Philip Hensarling was great to work with. The dealership discounted the vehicle a logical amount where I felt like neither they or I was taken advantage of. First time I have used TrueCar and I believe it is a service that will be around for awhile. In the years to come if the Service department treats me as good as the buying experience then this dealership will always have my vote. More
Great car buying experience. We purchased a 2014 Toyota Prius V from Moe. Moe was courteous and helpful. It was a great car buying experience. I recommend buying your vehicles We purchased a 2014 Toyota Prius V from Moe. Moe was courteous and helpful. It was a great car buying experience. I recommend buying your vehicles from Toyota of Plano. More
professional and helpful service I had a nice car buying experience made possible by professional personnels ready to render assistance as much as they could, i was happy and satisfie I had a nice car buying experience made possible by professional personnels ready to render assistance as much as they could, i was happy and satisfied with the deal because they were able to get me an SUV (RAV4, XLE) with specific accessories, color combination i wanted, couple with the fact the staffs ( Fransisco Perez, Ray Bellamine, Ismail Choudhry and Matt Hashem) were friendly and tried their best to get me a price within my affordable range at the end of the deal. More
Best first one car buying experience! This was the first time I have ever bought a car. Kevin made it simple and smooth and as easy as possible! I was very comfortable speaking with Kevin! This was the first time I have ever bought a car. Kevin made it simple and smooth and as easy as possible! I was very comfortable speaking with Kevin! He treated me as if we were family and good friends! He was very knowledgable answered all the questions I had! Definitely recommend Kevin! More
Used Car non-Toyota vehicle I purchased a 2012 IS 350 F. Not a certified car. Car is in very good shape and my dealings with Jorge Ruelas, the sales man, were excellent. Altho I purchased a 2012 IS 350 F. Not a certified car. Car is in very good shape and my dealings with Jorge Ruelas, the sales man, were excellent. Although the sales man was not completely familiar with a non-Toyota used vehicle, he knew a lot and when he did not know something about the car that could be researched (e.g., how to clean the unusual leather seat coverings) he would find out and get back with me via text, phone or email. NOTE: Be aware that the option packages listed on the Toyota of Plano web site for non-Toyota automobiles are not completely accurate and you need to double check to make sure each option listed on the website is actually on the car. For example, the web site advert for the car I purchased indicated that the option package included a compass built into the rear view mirror and memory for seat/side mirror positions for up to 3 different drivers, but these two options are not actually in the car. There is a statement on the web page indicating that the description may not be perfectly accurate....so buyer beware. Regardless, my experience with negotiating price, friendliness, honesty and good salesmanship with Jorge Ruelas was excellent and my overall experience with Toyota of Plano , Used Car Sales was about as good as it gets outside of an Lexus, Mercedes or BMW dealership. Upon purchase and receipt of my car, it was very clean. Additionally, this dealership did not use Armour All type products all over the interior to cover up marks or flaws in the various plastic panels, dashboard areas, arm rests and/or glove box area. What you see is what you get. If felt more honest and forthcoming than other dealerships I have visited and viewed used cars at. More