
Toyota of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 5,433 reviews
Leasing with Toyota Very inviting environment with the staff to match. Erick made the car buying experience simple and easy. He Was very knowledgeable about the car I had Very inviting environment with the staff to match. Erick made the car buying experience simple and easy. He Was very knowledgeable about the car I had test drove that day ( and drove home that day). Working on a bit of a time crunch they were more than willing to work around my schedule. I'd give this place two thumbs up. More
They make car buying easy! Francisco Perez did an over-the-top job making my car buying experience easy! The attention to detail towards my requirements, follow-up, and patienc Francisco Perez did an over-the-top job making my car buying experience easy! The attention to detail towards my requirements, follow-up, and patience made this the easiest car buying experience to date. Most importantly, Francisco and team treating me with the utmost respect as a consumer and made sure I walked out with the vehicle that I wanted and was right for me. Toyota of Plano, you have a new promoter! More
Choose, select and Ready to GO I visited many dealers when I was looking out for my first car in States and big jungle of cars in Texas (Dallas) specifically and it wasn't easy but I visited many dealers when I was looking out for my first car in States and big jungle of cars in Texas (Dallas) specifically and it wasn't easy but after many attempts to every kind of dealers I landed at Toyota of Plano and KR Mishra was the guy who helped me finding the right car for me and getting the best finance rates from the Toyota with the help of Tony. It was really like ordering pizza choose your option add toppings if you want no pushy behavior pay/finance the cost and go. Thanks Toyota of Dallas. Regards, Lalit More
Amazing Sales Rep & Wonderful Dealership I was there at Toyota of Plano on 1/24/2015 and leased a 2015 Highlander XLE through 'Vincent Falbo' (Sales Representative) and would recommend him fo I was there at Toyota of Plano on 1/24/2015 and leased a 2015 Highlander XLE through 'Vincent Falbo' (Sales Representative) and would recommend him for future transactions. Thanks. More
About our experience Kal was great. He accommodated the time we requested to come. He was very helpful and made our selection, to which model to get easy. Kal was great. He accommodated the time we requested to come. He was very helpful and made our selection, to which model to get easy. More
Anxious Parent For a parent allowing your child to navigate the car buying process alone while you remain in an advisory only role; I would highly recommend this de For a parent allowing your child to navigate the car buying process alone while you remain in an advisory only role; I would highly recommend this dealership. They are prompt in responding to questions, patient and fair. Their actions demonstrate a desire to first build a customer relationship then to sell a vehicle. This includes making sure the customer is well informed in all areas of the process. More
What a GREAT experience!! Just bought a new Sienna from Curt. It was a wonderful experience. No pressure, no stress. Got the car I wanted at a reasonable price. Curt was fr Just bought a new Sienna from Curt. It was a wonderful experience. No pressure, no stress. Got the car I wanted at a reasonable price. Curt was friendly, helpful. I would recommend him to anyone. More
Experience buying new van I dealt with Moe (sales person) and Dennis, both did excellent job, they were very helpful and courteous. I would definitely recommend them to any one I dealt with Moe (sales person) and Dennis, both did excellent job, they were very helpful and courteous. I would definitely recommend them to any one. Thanks Shazad Khan More
I am an ECSTATIC, OVERJOYED, HAPPY customer!!!! Writing a review is just not enough to explain how happy I am. I would fly a plane in the sky with a banner saying "BUY FROM TOYOTA OF PLANO" to get t Writing a review is just not enough to explain how happy I am. I would fly a plane in the sky with a banner saying "BUY FROM TOYOTA OF PLANO" to get the word out. Overall Experience: This was the BEST, HASSLE FREE, "NO FUNNY BUSINESS" experience in buying a car. This was my first car purchase and NEVER did I feel pressured into getting things I did not want or need. I had been trying to buy a car for about three weeks and was INCREDIBLY frustrated with being taking advantage of by other dealers (since I am young, naive - or so they thought) about the new car buying process. Toyota of Plano NEVER tried to use my age or lack of knowledge about buying a car against me. Sales: First, I was contacted within 5 minutes of filling out an online inquiry by Philip. Now, I can be very anxious person (as I was while on the phone), but Philip helped calm my nerves because he spoke very calmly, never interrupted me, and listened to me rant. Even with my frustration with other dealers, he never once spoke negatively about the other dealers which I found to be VERY professional. Toyota of Plano did not have the car on the lot, but told me they could get it in in 10 days. With my anxiety and lack of patience, I tried to run off to another dealer on poor Philip and when he called me, I legitimately think he was heartbroken. Philip did EVERYTHING he could to earn my business back. He fought so hard I ended up canceling a credit card, so they other dealer couldn't run it, just so I could buy from Toyota of Plano. Now of course you can't forget about Faz. Along with Philip, Faz stayed in touch with me as well. Listening to his voice on the phone was calming as well. (They are very good as de-escalation!) Faz was polite, and very prompt with communication. Financing: I had come in with outside financing and was firm on not have my credit score run. Sam asked me for my credit score and was in disbelief that as many institutions that had run my credit, none of them had given me my credit score! He did convince me (but not in an overbearing way) and ended up being able to finance the car for lower than what I walked in with. . (They worked some SERIOUS magic). He explained the papers I was signing thoroughly, (though I still read them) and I walked out with financing IN HAND! Now - in one of my e-mails, I did ask Philip for a bow, because the car was a gift to myself. Philip frantically searched for a bow and Sam stalled with the financing to allow Philip time to look (I had no clue this was happening). Philip was unable to find the bow, but I GREATLY appreciate his effort. It was still magical! Bottom line: If you want great customer service that is not "fishy" or overbearing, and work with Salesman that are polite, patient, well groomed eye candy go to Toyota of Plano. :) More
My experience was the greatest. I have never been able to buy a car without pressure. Mark Stapp and all the others were wonderful. It was a wonderful experience. They went out of I have never been able to buy a car without pressure. Mark Stapp and all the others were wonderful. It was a wonderful experience. They went out of their way to make it a pressure-free experience. I love my new car. Thank you guys at Toyota Plano. More