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Toyota of Plano
Plano, TX
5,433 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,433 reviews
January 21, 2015
Sales was Great - Finance not so much I purchased a car at the end of December 2014 and waited until now to do my review so I could calm down from being so angry. I purchased a used car fr I purchased a car at the end of December 2014 and waited until now to do my review so I could calm down from being so angry. I purchased a used car from JR Sebastian for the second time. I absolutely love JR and will probably purchase another car from him in the future. That being said, I had a totally different experience with the Finance department this time around. I worked with Sam and I really felt like he was trying to pull one over on me because I am a woman. He glossed over some brochure regarding an extended warranty. Once he printed all of the paperwork for me to sign I discovered a $2400 charge for this warranty that I did not agree to purchase and when I questioned him about it he said, "Oh, but I reduced the price of the car to cover it, ($500)." I am no dummy and I can add and we went back and forth on this warranty for awhile. Ultimately ending with him telling me the only way to get financing for this older model car was to agree to the warranty. He did reduce the price of the warranty a little further but if I had it to do over again I would probably pay cash or come with my own financing in hand. The only reason I did not do that was because I had such a positive experience with the finance team the first time around. Overall a good experience but be on your game when going into that Finance office! More
by Bettypamplin
Employees Worked With
Sam Kaar, Jr Sebastian
January 20, 2015
No hassle car purchase Working with Moe was great. This was the fastest car purchase I've ever had, even with a trade-in. Had visited another Toyota dealership in the metrop Working with Moe was great. This was the fastest car purchase I've ever had, even with a trade-in. Had visited another Toyota dealership in the metroplex and wasted 4 hours getting nowhere. Drove straight to Toyota of Plano and drove away with the perfect vehicle at a great price. Highly recommend working with Moe at Toyota of Plano. More
by NicoleM
Employees Worked With
Moe Rezaei
January 19, 2015
Well priced cars with good service It was my first time in USA and the first car I am buying here. Found few cars at very good prices with this dealer. The sales guy KR Mishra was very It was my first time in USA and the first car I am buying here. Found few cars at very good prices with this dealer. The sales guy KR Mishra was very responsive and helpful. I opted to buy a few services offered by the dealer upon insistance of the finance Manager Sam Karr. But after checking with my friends, felt it was unnecessary and wanted to cancel it. Sam helped with the cancellation but is yet to reflect and it takes more than a month to reflect in finances. I had minor problem with the airbag in the car which I reported KR Mishra and he promised to get that corrected. Later he routed me to service team and was promptly attended to by Anthony Wilkins in service. He kept me informed of the status and the service experience was also very good. KR Mishra also promptly followed up and checked if I received satisfactory service from the service centre. More
by Srini
Employees Worked With
Sam Kaar
January 18, 2015
Made the buying process easy and enjoyable JR greeted us as soon as we pulled up to the dealership which was very welcoming. I've been to other dealerships in the past and did not receive any h JR greeted us as soon as we pulled up to the dealership which was very welcoming. I've been to other dealerships in the past and did not receive any help at all. JR was very knowledgeable about the different SUVs we were considering and helped us purchase a Highlander after two tests drives. More
by Brakon
Employees Worked With
Jr Sebastian
January 17, 2015
excellent customer service end to end. I was very impressed with the customer service we received at toyota of Plano. Moe was friendly and answered all the questions we had regarding the ve I was very impressed with the customer service we received at toyota of Plano. Moe was friendly and answered all the questions we had regarding the vehicle, addon's and financing. Sam the sales manager helped us through financing along with offering various protection plans for the vehicle. I would certainly recommend this dealership to my friends and family. Navya. More
by Navi
Employees Worked With
Moe Rezaei
January 17, 2015
Bill Gironda and the Fob Bill Gironda is a miricle worker. I had an issue with my remote , for a while , i had it taped together , it had broken, but it still worked. I we Bill Gironda is a miricle worker. I had an issue with my remote , for a while , i had it taped together , it had broken, but it still worked. I went to get a new battery , and was snubbed at Toyota of plano at the main service center . They wanted to charge me an arm and a leg to have a new one and i bought a new battery for the little devil..Came back twice concerned the battery did not work , and was told that their key machine was broken, and if i needed a new key their were alot of hoops to jump through. I went over to Toyota of Plano used cars because I was told they sold me the wrong key. At thihs time I was getting hot under the collar , and asked to see the manager. Well out comes Bill and shows me how to use the key from the fob , and took the time to help me to the nines.. not only did he take time with me , but got me a new fob(which mind you goes for 300.00) for free . I was so happy when I left , and would recommend Toyota used cars to anyone buying a car. That is where I bought mine, and am so happy that I did.THANKS BILL AGAIN :) THE ADDRESS IS 19350 PRESTON RD. More
by lesley
Employees Worked With
Bill Gironda
January 17, 2015
My First Car I was reluctant to visit a dealership after having some bad experiences before. Seeing that I was a first time buyer and also young many dealerships w I was reluctant to visit a dealership after having some bad experiences before. Seeing that I was a first time buyer and also young many dealerships would turn me down when I would enter and ask about my options. I had come across this dealership searching for a 2014 Mustang. I inquired more information about the car and Brian Salm was the one who contracted me. From the beginning I felt already welcomed. I arrived at the dealership and met Brian in person and he was quick to show me the vehicle and to work with me. I was surprised at how willing the dealership and him were to understand my needs and what I wanted. I would definitely recommend this dealership to everyone! Make sure to ask for Brian! :) More
by Ana Esquivel
Employees Worked With
Brian Salm
January 17, 2015
Great experience Brian Salm helped me get the car I was looking for. I never felt pressured into buying the car, and he made my first buying experience very comfortabl Brian Salm helped me get the car I was looking for. I never felt pressured into buying the car, and he made my first buying experience very comfortable. Very straight forward guy. I know he will hep you find a car too. More
by Pablopt
Employees Worked With
Brian Salm
January 17, 2015
Great customer service all along the way, friendly people. Right options suggested based on options required. Also kept me informed All along the way of when the vehicle wi all along the way, friendly people. Right options suggested based on options required. Also kept me informed All along the way of when the vehicle will be available. More
by Shridhar
Employees Worked With
Kal Mian, Francisco Perez
January 16, 2015
Great experience !! I had an excellent experience with Anwar Achankunju. He made the overall car buying process pleasant and smooth. His customer service was exceptional. I had an excellent experience with Anwar Achankunju. He made the overall car buying process pleasant and smooth. His customer service was exceptional. Already recommended him to family and friends. Freddy helped us with test drive. He provided a great service too. More
by Vish
Employees Worked With
Anwar Achankunju
