
Toyota of Plano
Plano, TX
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Disappointed We had great experience with Kash, and got a good deal from Toyota of Plano on our new Highlander! Would recommend Kash to anybody who wanna have pain We had great experience with Kash, and got a good deal from Toyota of Plano on our new Highlander! Would recommend Kash to anybody who wanna have painless and straight forward purchase experience. Keep a good job Toyota of Plano. P.s. After about 6 months, just wanted to make a quick update on our experience with Kash. He followed up with us about our experience with a new purchased Toyoyta about three times within a month of a purchase with questions like if everything is going well with the car and so on, but when after about 5 or so months we really needed him for some assistance with reordering a service brochure that was lost by service department of Toyota of Plano during first oil change and left him three or four messages on his phone voice mail and also wrote him an email he never responded. Never. I tried to call him again about a week ago about the same thing (because it takes forever to order that service brochure as I have been told by service associate from Toyota's headquarters, he didn't get back to me at all. So I can't consider this as an excellent performance of a sale associate anymore and would just downgrade it to 2 stars (average). Update (1/10/2016): Had the same disappointing experience with David Walc. They (Toyota of Plano) just don't return calls, emails when you need their assistance. More
Outstanding experience I was on Toyota of Plano's website and inquired about a vehicle. In about 2 minutes I received a response from Kash. When I arrived at the dealership I was on Toyota of Plano's website and inquired about a vehicle. In about 2 minutes I received a response from Kash. When I arrived at the dealership, Kash was at the door to greet me. Kash was very friendly, helpful, not overbearing and very pleasant to work with. Once I decided to purchase a vehicle, I explained to Kash I was on a time crunch. At that point he got Mark Miller to start the paper work. Mark was very friendly and helpful. He took extra steps to ensure that I was going to be happy with my purchase. Thanks to Kash this was the best experience I've ever had purchasing a vehicle. Kash gave me the time I needed to make decisions without the pressure to buy. More
Easy to work with. The car buying experience is usually associated with stress. Purchasing my Camry went just about as smooth as it gets. There were some post-purchase i The car buying experience is usually associated with stress. Purchasing my Camry went just about as smooth as it gets. There were some post-purchase issues but the staff worked diligently to make sure all my concerns were taken care. I'm happy I chose Toyota of Plano and appreciate the great customer service. More
True Definition of TOP NOTCH Service Kash Zaman is a true definition of top notch customer service. He spent probably over 90 minutes going through each individual car on the lots making Kash Zaman is a true definition of top notch customer service. He spent probably over 90 minutes going through each individual car on the lots making sure I am well informed on the decision I need to make. In the end, I spent about 6 hours at the dealership. Got a really nice new car at a great price and Kash Zaman help brings us (dealer and buyer) at a price that satisfies both parties. Matt Hashem, a financial manager, was also very professional and very helpful. He took time reviewing my explanation and provided explanation making sure I understood the whole thing. Very PRO!! Overall: 10 OUT OF 10 experience. Looking forward to receiving excellent customer service in the next couple years. More

Great group of people Low pressure sales experience. Moe and the rest of the TEAM at Toyota of Plano did a great job of making the purchase experience as painless as possi Low pressure sales experience. Moe and the rest of the TEAM at Toyota of Plano did a great job of making the purchase experience as painless as possible. Mark did a great job in finance to explain options and tailor the financing package to my needs. The GM, Rusty came out during delivery to personally thank me for the purchase. Would definitely recommend the dealership to friends. More
Excellent Experience I went into Toyota of Plano to meet with Philip after finding out my vehicle was not able to be repaired and at the time I was truly distraught. Phil I went into Toyota of Plano to meet with Philip after finding out my vehicle was not able to be repaired and at the time I was truly distraught. Philip was very easy to speak with and he was able to quickly put me at ease with my current situation. He handled all of the details and had me in a brand new 2015 Corolla within a couple of days and I was on my way with a reliable vehicle. I also have to give a shout out to Mark Miller who got me a great deal on the financing and protection plan. I would recommend them to anyone who is in need of purchasing a new or used vehicle. More
Very easy and reasonably fast transaction My salesperson was friendly and candid, helpful but not overbearing at all. He was very pleasant to deal with. The financial transaction was fast and My salesperson was friendly and candid, helpful but not overbearing at all. He was very pleasant to deal with. The financial transaction was fast and clear. More
Great Experience I recently purchased a new SUV from Curt Hermann and this was the best experience I've ever had buying a vehicle. Friendly and Honest I recently purchased a new SUV from Curt Hermann and this was the best experience I've ever had buying a vehicle. Friendly and Honest More
It is a good dealer Sal is a really good dealer..he help me a lot.he is really nice and patient.if you want buy Toyota .go to connect him. Sal is a really good dealer..he help me a lot.he is really nice and patient.if you want buy Toyota .go to connect him. More
Excellent experience I had a very nice experience buying my first car and I want to specially thank Brian Salm., he made the car buying experience much easier and less con I had a very nice experience buying my first car and I want to specially thank Brian Salm., he made the car buying experience much easier and less confusing. More