
Toyota of Plano
Plano, TX
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Very happy with my experience buying a new Prius C I did most of my car shopping online and was interested in a few specific models by the time I visited Toyota at Plano. Philip Hensarling helped me re I did most of my car shopping online and was interested in a few specific models by the time I visited Toyota at Plano. Philip Hensarling helped me review my options and select the best car for my budget. Philip was friendly, helpful and professional. I especially appreciate that I did not feel pressured to buy a car or to stretch my budget. He and Francisco went out of their way to help me get my other car back home. Philip checked in after my purchase to see if I had any questions. I am very pleased with the experience and absolutely love my car. I would not hesitate to recommend Toyota of Plano and Philip. More
Had a great experience with Toyota of Plano A big thanks to Brian Salm who has made my life so much easier by taking me through the entire process of buying a car from Toyota. This is my first t A big thanks to Brian Salm who has made my life so much easier by taking me through the entire process of buying a car from Toyota. This is my first time in US and first time buying a car and Brian made it so simple in getting the finance I needed to buy the Toyota Corolla 2014 model. This wouldn't have been possible without the help of Brian Salm. More
Great experience shopping for a used car I had a great experience shopping for a pre-owned vehicle at Toyota of Plano. The salesman I worked with, Brian Salm, and the sales manager, Ken, were I had a great experience shopping for a pre-owned vehicle at Toyota of Plano. The salesman I worked with, Brian Salm, and the sales manager, Ken, were sincere and helpful. They wanted to make sure I liked the vehicle I chose. Brian actually pointed out that I didn't seem excited about the first car, and he seemed pleased that I was excited about the car I eventually bought. Ken, the sales manager, didn't play any games and was earnest about. They didn't pressure me, but made it clear they'd do what was necessary to earn my business. This was different from some experiences I've had where the salesperson and sales manager were less than concerned about whether I really wanted the vehicle and were more concerned about closing the deal immediately. I'd recommend Toyota of Plano, and Brian and Ken to anyone looking for a quality vehicle and a great buying experience More
Satisfied buyer of pre-owned Prius My wife and I were quite pleased with our experience in purchasing a pre-owned Toyota Prius. Our salesman, Sonny Ati, was a pleasant gentleman, friend My wife and I were quite pleased with our experience in purchasing a pre-owned Toyota Prius. Our salesman, Sonny Ati, was a pleasant gentleman, friendly, and helpful. He treated us with patience and respect, without exerting any pressure to make the purchase. After the transaction was completed, Sonny also made sure that a minor dent on the bumper was repaired by the dealership, at no charge to us. More
Excellent Experience Thanks for the extremely kind and low pressure sale. We walked onto the lot after visiting two others. At the other lots, we were corralled into a cub Thanks for the extremely kind and low pressure sale. We walked onto the lot after visiting two others. At the other lots, we were corralled into a cubicle and asked a long list of questions before anyone would show us a car; and cars that didn't fit our request. In other words, they didn't listen to our needs/wants. At the Toyota dealership, we were greeted with a friendly hello and how can I assist you. Brian listened to what we wanted in a car, thought about our requests', made three suggestions and walked us to the cars. He was not pushy or cocky, but truly sincere in his desire to put us in a car WE wanted for our son. After a test-drive, we went inside to check on the price; Brian was able to come down slightly on the price and it was sold! Less than 20 minutes after we arrived, including the test drive, we had a reliable car for our son. We paid cash for the car. The Finance man ran quickly through the paperwork; he offered us the warranty and financing but didn't get too pushy when we declined. I must say the extended warranty you offered at a discount for students was a nice touch though. I appreciate you making the offer it's a great benefit to college students on a budget! I will definitely recommend your dealership to my friends and direct them to Brian for a great car buying experience! Thanks! More
VERY DEDICATED EMPLOYEE I went to a couple of other dealership and then came here. I already decided what I want and what my budget is. So I was very upfront with Kash that I went to a couple of other dealership and then came here. I already decided what I want and what my budget is. So I was very upfront with Kash that I do not want to waste my time. When I told him what I was looking for in a car, he was very efficient in helping me get the car I wanted and that's within my budget. He saved my time and he answared every question with patience. I appreciate his work and I think he is very dedicated to his job. Reasa Ikram More
A Very Easy, Pleasant Experience My 1st time leasing fears were swept under the rug by my salesman Sean Li. He answered all questions easily and expertly. He went "above and beyond" My 1st time leasing fears were swept under the rug by my salesman Sean Li. He answered all questions easily and expertly. He went "above and beyond" to help me find the right car. To top that off, he had me return later for a "set up" tutorial. After 30 years of driving luxury vehicles I have never had a better salesperson. Thanks to all at Toyota of Plano for a great experience! More
Extremely Pleasant Experience My experience at Toyota of Plano was by far the best and most pleasant car buying experience ever. I've been put through the ringer with past experie My experience at Toyota of Plano was by far the best and most pleasant car buying experience ever. I've been put through the ringer with past experiences with dealerships and sales personnel that were shady at best. Jacoub Oueini, Shane House and Sam Kaar were personable, professional, honest and pleasant to work with. I wouldn't hesitate a single second before recommending Toyota of Plano, as well as Jacob, Shane and Sam, to anyone who is interested in purchasing a vehicle. I applaud the dealership and the fine gentlemen I had the pleasure of working with. Thank you for such a great car buying experience! More
Dealership feedback Moe rezaei is great guy as sales man with good customer service,i recommend to anyone that decided to purchase or lease new toyota from this dealershi Moe rezaei is great guy as sales man with good customer service,i recommend to anyone that decided to purchase or lease new toyota from this dealership.thank you More
Exceptional Experience As we excepted, our experience with Toyota of Plano was exceptional! We were treated with respect and enjoyed working with Moe, Faz, and Mark M. The t As we excepted, our experience with Toyota of Plano was exceptional! We were treated with respect and enjoyed working with Moe, Faz, and Mark M. The team was very knowledgeable, helpful and friendly. We couldn't be more excited to drive our new Toyota Highlander. It's the perfect car for us and our family. It's a quality car with excellent value and innovative technology. Overall- a great experience from Moe and the Toyota of Plano family! More