
Toyota of Plano
Plano, TX
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Anwar the best excellent customer service, excellent attention, best deal ever, excellent place to buy you new car, no doubt, they have the best cars in the whole no excellent customer service, excellent attention, best deal ever, excellent place to buy you new car, no doubt, they have the best cars in the whole north dallas area. More
Bad Customer Service Your are not ready to talk to your customers Mr. Ermin Komic(One of the Finance Managers of Toyota of plano). I saw their 10K off 2014 Toyota deal Your are not ready to talk to your customers Mr. Ermin Komic(One of the Finance Managers of Toyota of plano). I saw their 10K off 2014 Toyota deals and went in today. Sales rep acted as if he is hearing this for the first time. I referred him to their own website and he had to go to management and confirm if its actually true. Well anyway he came back and said - yes its true, but hold on to the "fine print" - "upto 10k". He said it can be anywhere from 3k to 10k, which I accepted. I have to also mention sales rep was very nice. I was looking for a RAV4, sales rep came back with an "amazing" deal - 3k off MSRP; really? Toyota itself offers 1.5k rebate, so all he came down was 1.5k - for this deal i could go for a 2015 RAV4, not 2014. I told him my final price, he jotted it and went in to see the manager. MR. MANAGER rushed into the room and told me without even a proper "hello" or a smile - "YOU ARE NOT READY TO BUY A CAR". There are other customers around there, doors were not shut. I was completely in disbelief at his remark and felt not only he does not care about my business but other customers hearing all this. I asked him if he could professionally respond and he kept on saying "You are not ready to buy". Really? This is how you talk to customers? Yes Mr. Komic, I am not ready to buy, I am not at all ready to buy - however not RAV4 or Toyota, but your customer service and Toyota of Plano. First learn how to talk to customers but I truly hope people of plano and DFW will take their business elsewhere. More

A great experience Toyota of plano was our first stop on out new car mission due to the proximity to our house. We did not intend to make a purchase today. Upon arrivial Toyota of plano was our first stop on out new car mission due to the proximity to our house. We did not intend to make a purchase today. Upon arrivial, we were greeted by Moe. He was friendly and helpful without being pushy. He spoke to us at length about our needs and found the perfect 4runner for our family. He continued to work with us on getting the most for our trade in and making sure the payments were within our budget. I will be reccomending Moe and Toyota of Plano to anyone in the market for a new vehicle. More

review Both sales representatives were very nice and cooperative during the sale. I hope to be returning soon for a new vehicle for my wife by the end of th Both sales representatives were very nice and cooperative during the sale. I hope to be returning soon for a new vehicle for my wife by the end of the year. More
Great Service We recently picked up our 4Runner and were happy with the services provided to us by Anwar. He is one of the most genuine sales men we have ever dealt We recently picked up our 4Runner and were happy with the services provided to us by Anwar. He is one of the most genuine sales men we have ever dealt with. Anwar was prompt and was able to understand our need or taste and showed vehicles accordingly. I would definitely spread good word for him. More
Great experience I had not purchased a car in 10 years and was nervous about the experience. I brought a friend with me for moral support and we were extremely rel I had not purchased a car in 10 years and was nervous about the experience. I brought a friend with me for moral support and we were extremely relieved and impressed by our sales person's demeanor and professionalism. Kal Mian seemed to genuinely want me to find a car right for me. He never pushed but guided me through the process with dignity and respect. The rest of the team were excellent as well. More
Meet Mark Stapp I picked out my 2012 Toyota Highlander on the internet. It looked like everything I was looking for but still I was nervous about the sales experienc I picked out my 2012 Toyota Highlander on the internet. It looked like everything I was looking for but still I was nervous about the sales experience. Then I met Mark. He put me at ease with the process of purchasing. Everyone has heard about "used car salesmen" but this was so different it was more like meeting a friend. He was never pushy and moved us through the purchase smoothly. All in all a pleasant experience and I love my new to me Highlander. More
Great experience! The way it should be. Just bought a certified pre-owned Sequoia. Dennis and the whole team were always accommodating, respectful, and genuine. It was a no-pressure and rewa Just bought a certified pre-owned Sequoia. Dennis and the whole team were always accommodating, respectful, and genuine. It was a no-pressure and rewarding experience. They obviously pride themselves on a straightforward approach and know they don't have to play any games to earn your business. I highly recommend! More
Love the new Sienna and thankful for Jacob Oueini Working with Jacoub Oueini was pure joy. Genuine and humble - he has a customer for life in us. Not to mention, my wife adored him! Working with Jacoub Oueini was pure joy. Genuine and humble - he has a customer for life in us. Not to mention, my wife adored him! More
First car! Thanks to Kevin Vo, the entire process was a breeze! He was super informative and helpful, and you can tell he's an honest, hard working individual wo Thanks to Kevin Vo, the entire process was a breeze! He was super informative and helpful, and you can tell he's an honest, hard working individual working for your best interest. I never thought buying a vehicle could be so stress free. Thank you so much for treating me so well! More