Toyota of Plano

This is my 3rd new purchase from Toyota of Plano. I always feel I have been treated well there. Both John and Jeremy bent over backwards to make sure I was happy. always feel I have been treated well there. Both John and Jeremy bent over backwards to make sure I was happy. More

The experience has been great. The customer service was very good. Anwar was helpful in finding us our dream vehicle. He went extra mile to make sure that we got the best deal and our best suited vehicle. very good. Anwar was helpful in finding us our dream vehicle. He went extra mile to make sure that we got the best deal and our best suited vehicle. More

Sam was very friendly and helpful--responded to our many questions. He went over the top to ensure that we saw and tested the vehicle that best fit our desires, particularly in regard to key options that we questions. He went over the top to ensure that we saw and tested the vehicle that best fit our desires, particularly in regard to key options that were important to me. He presented the information, but did not push up into an immediate sale. After the sale, he did everything possible to speed up the delivery of our vehicle, even though the detail department apparently was swamped. He asked me to come back within a few days to go over any issues that I might have with setting up the electronics and navigation. This was my second purchase from Toyota of Plano and I will go there first again in the event of a future purchase. Del Deterling More

Alie is the best. Very friendly, courteous and knowledgeable about the car. Not at all "pushy". He continued to work with his manager until I got the deal that I wanted. A great experience. knowledgeable about the car. Not at all "pushy". He continued to work with his manager until I got the deal that I wanted. A great experience. More

I made a connection with Toyota of Plano and Matt Hashem through USAA insurance and the internet. He was one of the only dealers that gave me a price in the beginning and after speaking to Matt on the phone through USAA insurance and the internet. He was one of the only dealers that gave me a price in the beginning and after speaking to Matt on the phone I knew that he was someone that I wanted to see. I had no intent on purchasing a new car that day and I had intended to check out three other Toyota dealers and a Honda dealership to shop all prices. I have to say that shopping for a new car is not one of my favorite things to do, way too many aggressive sales people that have their own agenda and are often not very honest and act like a great white shark in a sea full of chum circling for the kill. When I arrived at Toyota of Plano there was none of that and after speaking to Matt I could tell that he was very knowledgeable about his product but he really seemed that he was willing to help me get a fair price on a vehicle that was what I wanted and needed. Matt listened to what the customer said and was there to fulfill what I wanted, not a sales quota or what he was loaded up in inventory. Matt has a great personality, easy going, no pressure and very professional manner. I was in music retail for thirty years and I would have hired him for my store on the spot, Stellar salesman. He helped me find the right car and that was the only car that I drove. I had purchased a Sienna many years ago, so I was fairly familiar with the product, but Matt blew me away with all of the new options and accessories and he got me all rebates and discounts that we had ever discussed. I actually had very nice time at this dealership and my car buying experience went from very negative to great! I had very positive meetings with Faz, Herouy, and John and even got to meet the Sales Manager ,Ray, all very personable and helpful. Thank you, Tommy Nuckols More

Anwar was very knowledgeable and informative .Very pleasant to work with;did go the extra mile from the start to the finish of the sales to make sure we were given all the information;introduced to th pleasant to work with;did go the extra mile from the start to the finish of the sales to make sure we were given all the information;introduced to the respective person to finish up the fiinancials and paper work;he stays busy always 'cause he takes extra care of the customers.Did explain all questions, went over all the details of the vehicle before we took our vehicle.Did not have to bargain on the price as he puts the final price up front .Over all very satisfied with his service and surely recommend Anwar to others. More

Mustafa was courteous and knowledgeable about Toyota vehicles. He was patient while being efficient. He went the extra mile to assure I left the dealership with a car that day - that was my goal. He vehicles. He was patient while being efficient. He went the extra mile to assure I left the dealership with a car that day - that was my goal. He answered all questions, and even helped me with "bluetooth". The paperwork and final processes also went smoothly. More

Matt did a great job at explaining my new car. He took the time to let me look at several cars and showing me difference. I would recommend Matt and Toyota do Plano to anyone. Thanks for my new car Matt! the time to let me look at several cars and showing me difference. I would recommend Matt and Toyota do Plano to anyone. Thanks for my new car Matt!!!! Lauren Harris More

1. very friendly and informative 2. Willing to work on a 1. very friendly and informative 2. Willing to work on a best deal for customer 3. Very efficient. 4. Good at following up after purchase 1. very friendly and informative 2. Willing to work on a best deal for customer 3. Very efficient. 4. Good at following up after purchase More