Toyota of Plano

Mirza Begovic first answered our telephone inquiry regarding business hours and set up an appointment to meet with us. He was punctual, very knowledgeable of his product, and very friendly. He arran regarding business hours and set up an appointment to meet with us. He was punctual, very knowledgeable of his product, and very friendly. He arranged to drive us to the back lot since the weather was very warm and described the different models of the minivan in which we were interested. Mirza did all of the interfacing with us during negotiations, which we appreciated. He helped transfer personal belongings from the old minivan to the newly purchased minivan. Also, Mirza demonstrated various features of the minivan and setup the blue tooth interface for the cell phone. We especially enjoyed Mirza's low key approach to selling us the van. We DO NOT like pushy salespeople pressuring us and were dreading this upcoming experience. However, Mirza actually made this an enjoyable experience! More

We purchased a new Toyota Tundra 2013, the car we wanted was not on the lot so we signed the documents on Saturday to purchase it before it was delivered. Part of the deal was for them to install the HomeLi was not on the lot so we signed the documents on Saturday to purchase it before it was delivered. Part of the deal was for them to install the HomeLink product, the salesperson Alie Shehadeh, specifically mentioned to us it included the mirror and camera - the day we signed. The price for this HOMELINK add-on is $700, which they reduced to half of the price as part of the deal I signed. On Thursday we took the truck to the service area and Ali said they were not going to install the full HomeLink mirror + camera, and instead they will only install a "button" on the existing visor - this would not have the full dimming mirror features of Homelink, which we payed for. More

Customer service and friendliness were outstanding. We were totally surprised at the attention they seem to extend to each of their customers. Brian Salm the Internet Manager , as well as Jay the Financi were totally surprised at the attention they seem to extend to each of their customers. Brian Salm the Internet Manager , as well as Jay the Financial Manager were most helpful. Thank you for making us feel comfortable with our purchase. More

Absolutely loved this experience! I felt like I walked in and walked right out with my car (I researched a LOT before going in). She was incredibly easy to deal with and very knowledgable and patient. I in and walked right out with my car (I researched a LOT before going in). She was incredibly easy to deal with and very knowledgable and patient. I've already recommended her to my coworkers! More

My husband, son and I were shopping for a replacement car after a head-on collision totaled our third (sons) car. (He walked away without injuries- Praise the Lord.) Our son needed a car to return to colle after a head-on collision totaled our third (sons) car. (He walked away without injuries- Praise the Lord.) Our son needed a car to return to college at SFA. Mark Miller made this a very pleasant and enjoyable car buying experience. We initially found a corolla, but since this was our first outing to look at cars, we explored other dealerships. At the end of the day, I called Mark to see if the corolla was still available and it was not. I asked Mark to keep an eye out because he knew what we were looking for and the price range. I received a call the next morning telling me that he had a corolla that someone had decided not to get. I went back to the dealership and it was "THE ONE". Mark was very truthful and honest helping me through this purchase; giving excellent customer service. Jay Hassell in financing worked with me and did not press me to purchase what I did not feel I needed. I highly recommend Toyota of Plano and will be back to work with them when we need out next car. Thanks you Mark. More

Both John and Mark provided me with the best car buying experience I have ever had. A great customer experience! I had a very unique situation and both John and Mark were quick to take care of me. I highly experience I have ever had. A great customer experience! I had a very unique situation and both John and Mark were quick to take care of me. I highly recommend this dealership and these professionals. More

I hate care dealerships and the games they tend to play. I am in sales so I know what they are usually up to. I went to Toyota of Plano to see a specific vehicle I had picked out online, so I pretty much kn I am in sales so I know what they are usually up to. I went to Toyota of Plano to see a specific vehicle I had picked out online, so I pretty much knew what I wanted and how I hoped it would go. Brain Salm got me as a "Fresh Customer" walking onto the lot. He let us walk around the lot for awhile before he approached us. I told him what I was looking for, and he took me right to it. We drove three cars. The highlander I chose needed a cleaning, allignment, tire rotation, and a couple other things. He got all that done, and I purchased the car, feeling good about the deal. Had he been a pushy or sleazy salesman, I would have walked in a heartbeat. Brian has a great approach, good sense of humor, and a can-do attitude. I would highly reccommend him for your used car purchasing experience. More

Sam provided a great sales experience. Although the car I wanted was not at the dealership, he was able to find it in only one day! Fair, friendly, knowledgable, and very customer oriented! Will do busines wanted was not at the dealership, he was able to find it in only one day! Fair, friendly, knowledgable, and very customer oriented! Will do business again at this dealership. More

Toyota of Plano was a really nice surprise. I came in to buy a car and I had a wonderful experience. Nolan the sakes consultant was friendly and made me feel very comfortable. I am very happy with my new buy a car and I had a wonderful experience. Nolan the sakes consultant was friendly and made me feel very comfortable. I am very happy with my new 2013 Rav4! More

From the minute I walked in the door, I was made to feel welcome by all -- from the ladies at the front desk to Sam Albalouli in sales and Sam Kaar in finance. Sam Albalouli worked hard to make each step i welcome by all -- from the ladies at the front desk to Sam Albalouli in sales and Sam Kaar in finance. Sam Albalouli worked hard to make each step in the process as smooth and pleasant as possible and I really appreciate his work ethic. Sam Kaar was very pleasant to work with and worked hard to help me obtain the best financing for my new car. And Faz Imam communicated with me on a regular basis to make certain that I was happy with the service I was receiving from his team. Additionally, I would like to thank the employees whose names I did not get for welcoming me and holding the door for me each time I entered the dealership. The dealership is beautiful and tastefully and festively decorated. It is a place that you want to return to. I cannot wait to take my husband to Toyota of Plano when he is ready to purchase a new Toyota! And I will be recommending Toyota of Plano to my friends, coworkers and relatives! More