Toyota of Plano

Matt made the process simple and really worked with me to find the right car for me. Even the financing process was quick and easy. find the right car for me. Even the financing process was quick and easy. More

I bought a 2013 Toyota rav4 from the dealership. I am very satisfied with the car and the sales representative. I will definitely recommend my friend to the dealer. very satisfied with the car and the sales representative. I will definitely recommend my friend to the dealer. More

Karen was absolutely amazing! We personally recommend her to our family and friends. She made our experience a great one! She's the very best!!!! to our family and friends. She made our experience a great one! She's the very best!!!! More

My wife and I went in to Toyota Of Plano with the hopes of purchasing a New Highlander. We had been to several dealerships before landing in Plano(about 30 miles from home) and everyone of them wanted to p of purchasing a New Highlander. We had been to several dealerships before landing in Plano(about 30 miles from home) and everyone of them wanted to play games with the pricing, try and pressure us in to buying right that second or just being flat out rude. This was not the case from the moment we walked in to Toyota Of Plano. We we're greeted by someone at the front desk and we're quickly helped by Sam Albalouli with Tariq Hussein(we had exchanged a few emails the previous week) joining shortly after. From the start we didn't feel any presure or like we we're getting the run around, everything seemed pretty straight forward. We went back and forth a little on the pricing but not nearly the dog fight experiance we had had at other dealerships and came to a great price for exactly what we wanted. All the paper work was done by Adel Sammak and he also didn't make us feel pressured when explaining all the extras(ex. warranty, GAP, Windshield/tire insurance, ect...) that we could purchase along with our new Highlander. Over all I'd say my wife and I are very plessed with the experiance we had at Toyota of Plano(a special thanks to Sam!) and would highly recommend them to anyone looking for a Toyota in the DFW area, even if you do need to drive almost an hour to get there! We will be back, thats for sure! More

This was a great car buying experience. Mark Miller was outstanding and I would highly recommend him. He was very honest, professional and helped deliver an overall good purchase experience. outstanding and I would highly recommend him. He was very honest, professional and helped deliver an overall good purchase experience. More

I went to Toyota of Plano on a whim. My intent to purchase a vehicle was not whimsical, just the time and place. I was in Plano for a family reunion, but already knew I was going to buy a RAV4 in th purchase a vehicle was not whimsical, just the time and place. I was in Plano for a family reunion, but already knew I was going to buy a RAV4 in the near future. It was Memorial Day weekend and I stopped by just in case there was something for me. I had a good feeling. When I drove up, Brian is the salesman that greeted me. He was friendly, professional, and most imporantly, he seemed genuine. He answered all of my questions knowledgeably and without feeling to "salesy." He was really great about not making me feel pressured; I didn't feel rushed, even though I asked a lot of questions and took some time to think. After a lengthy visit, and much to Brian's uneasiness I'm sure, I had to leave to think about it. Even though it was late afternoon, Brian offered to stay behind at the dealership for a couple of hours while I made up my mind. As hasty as I can be sometimes, this purchase was going to be a big commitment. I needed time to call my insurance company and also to research other dealerships to see how the price compared. While doing that research, I found a dealership closer to home that was offering the same vehicle with fewer miles at a minimally higher price. Being closer to home and having fewer miles, I decided the vehicle was worth a call to that dealership. Fortunately for Brian and Toyota of Plano, the salesperson in New Orleans to whom I spoke was rude and immediately started pressuring me to go to the lot. I gave him a piece of my mind about his customer service skills and immediately made my mind up to go back to T.O.P. and Brian. I spent many years in the customer service industry and good service from genuine people is important to me. Important enough that after thinking of how Brian treated me, I decided right then that he deserved the sale. He had earned it by just being a great person to work with who so obviously liked his job and his customers. I returned to the dealership and everything else from signing the loan documents to meeting with the finanical department went as smoothly as it could have gone. I never once felt schmoozed or pressured and the financial department guy (whose name I totally forgot, I'm sorry!!) was great, super friendly, fun, and helpful. I got to drive off the lot that day in my new car and have not had one single regret. Unfortunately for me, not 10 days after being home, someone hit my new car in the parking lot at work resulting a little damage that required minimal body work. I had to go through my insurance since the offender didn't stick around to apologize or provide insurance info. The insurance agent handling the claim had to contact Brian and she made it a point to tell me how sorry he was about it and how he remembered me being so excited about my new car. Just hearing that he even remembered me and the sale cemented my good opinion of his service and the dealership. I have already recommended Brian and Toyota of Plano to the next person I met who was interested in a RAV4 (in fact, it was at the insurance company's collision center when I picked up my car after being repaired!). I can't put into words how happy I am that a fit of whimsy led me to this dealership and Brian Salm. Thanks for everything! More

It was really nice dealing with Jacoub Oueini on the purchase of our Toyota Tundra. He was very helpful answering any question we had and taking care of the paperwork. purchase of our Toyota Tundra. He was very helpful answering any question we had and taking care of the paperwork. More

Sam was the salesman that took great care of me and my son Cameron. Faz was the sales manager that helped make the deal happen. Adel was the finance expert who closed the deal with me on my son's new C son Cameron. Faz was the sales manager that helped make the deal happen. Adel was the finance expert who closed the deal with me on my son's new Camry. I left Toyota of Richardson to talk to Sam about getting a better deal at Toyota of Plano. I have to admit that I was a little skeptical af first, but made the decision to give Toyota of Plano to win my business. The information I was told on the phone that lured me over to Toyota of Plano went just as I was told it would. The pricing was exactly what I was promised. I was really afraid of a "bait and switch" sales job but that did NOT happen at all. Everyone at Toyota of plano was super friendly and fun to work with. I especially enjoyed getting to work with Adel and Sam. After explaining my son's financial situation, Adel made sure we purchased the warranty that would give my son the best value. Sam quickly picked out the car that my son wanted and got it right into make ready. I had a great experience at Toyota of Plano and will happily direct more business your way whenever I get the opportunity. Thanks so much for giving me a better deal for my son. Every dollar saved is a big deal for him at the age of 23. Thank you Adel, Sam, and Faz and thank you Toyota of Plano! Sincerely, Chuck Coffey More

Just want to thank you all for the help. My husband Just want to thank you all for the help. My husband needed some service work on his Tundra Friday and he said I should come in and see if I wanted Just want to thank you all for the help. My husband needed some service work on his Tundra Friday and he said I should come in and see if I wanted to trade my car in for a new one. I came in with him and while I was waiting for him to come into the show room to join me I began talking with Amanda and Maria. They were both very engaging. I asked Amanda who I should work with if I wanted to buy a car since I knew Herouy was no longer available. She recommended John. I found John and he was just what she told me. He was knowledgeble and straight forward and helped us get through all the red tape and find the car I wanted and we were in it and out in time for dinner. Fastest and best car experience ever. We have been repeat customers at your dealership due to the low pressure yet very helpful atmosphere. I have to say you keep getting better and better. Thank you all so much! PS: Also want to thank the service manager and tech Saturday who helped get my locking lug nuts on and tried to help me get a duplicate key right before and after closing time. Sorry I did not get the names but I do appreciate your willingness to help. More

I loved my purchasing experience with Toyota of Plano. They are a very professional and friendly team. Israel helped me find the car I wanted and I've fallen in love with my new Prius. He made sure that They are a very professional and friendly team. Israel helped me find the car I wanted and I've fallen in love with my new Prius. He made sure that I was taken care of and reviewed the many options and pricing packages with me before I made my final decision. I definitely felt like I was in good hands interacting with friendly and honest sales people. More