
Toyota of Plano
Plano, TX
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We were looking at the Toyota Sienna and the Honda Odyssey. Sam at Toyota of Plano did a fantastic job of showcasing the Sienna as well as showing us the perks of the minivan during the test drive. Odyssey. Sam at Toyota of Plano did a fantastic job of showcasing the Sienna as well as showing us the perks of the minivan during the test drive. Sam was friendly and helpful through the car buying process. He assured us that we would get a good deal, and he was right. They were not pushy or overbearing, but they were up front and made it easy for us to choose. I love my Sienna XLE and would recommend it to anyone. More
Took my Prius in for a recall part replacement that I was told would be no change. They called me offering additional $1000 of work needed. When I said No to the fixes they the double charged my card for a $ told would be no change. They called me offering additional $1000 of work needed. When I said No to the fixes they the double charged my card for a $50 service fee. Made multiple call asking to have the fee waved but they would not. They also left bolts out when they put the flange back on and didn't restore the battery cover in side the call. just left it all open. Then the $50 inspection I was forced to pay wasn't even complete. Several blanks left on the checklist. Not Happy at all. They called as a follow up after the car was picked you to argue about why they have to charge me the $50 fee. Still waiting for a call back...... Got a call from Faz... He Listened to my issue and refunded the $50 service charge. Way to go Faz! More
My experience was wonderful. Matt Hashem took the time to listen to what I wanted and was mindful of my budget. I was able to lease the vehicle I wanted at the price I could afford. Car buying is hard b to listen to what I wanted and was mindful of my budget. I was able to lease the vehicle I wanted at the price I could afford. Car buying is hard but Toyota of Plano made it easy. Thank you. Matt Hashem has already followed up with me several times and has given me advice. I really appreciate that! More
Excellent service from JR Sebastian and Jay Hassell! I Excellent service from JR Sebastian and Jay Hassell! I am very pleased with the service that JR provided during my car purchases. I ended up buying t Excellent service from JR Sebastian and Jay Hassell! I am very pleased with the service that JR provided during my car purchases. I ended up buying two cars in the same day to JR because he presented to me the cars we needed at a fair price. More
Jay is a great sales person, very hardworking, gave me so much information and facts about the car I'm interested, not pushy, never hesitates to show the inventory even if I have seen and test drove so many much information and facts about the car I'm interested, not pushy, never hesitates to show the inventory even if I have seen and test drove so many times. He also gives good deals, very helpful. He is definitely one of the best sales people I've ever met. More
I had to get a new car for my wife after a total loss. I originally was looking at something used, but got a better deal on a new car and it was the easiest buying experiance I have had. I would highly originally was looking at something used, but got a better deal on a new car and it was the easiest buying experiance I have had. I would highly recommend the dealership and Zia. More
This was undoubtedly the best experience i have ever had purchasing a car - Jorge explained the process thoroughly and was very supportive in helping me find the right car for my budget purchasing a car - Jorge explained the process thoroughly and was very supportive in helping me find the right car for my budget More
Karen puts excitement back into the car buying experience. It was great working with her. If you are in the market for a new car, I would highly recommend Karen and Toyota of Plano. experience. It was great working with her. If you are in the market for a new car, I would highly recommend Karen and Toyota of Plano. More
I have purchased several cars from Toyota of Plano during the past few years. I have always been treated with respect, and the highest level of professionalism. I can always count on getting a solid deal, an the past few years. I have always been treated with respect, and the highest level of professionalism. I can always count on getting a solid deal, and never feel I'm getting the old school style of sales pressure. I highly recommend this dealer. More