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Toyota of Plano

Plano, TX

4.8
5,425 Reviews

6888 TX-121

Plano, TX

75024

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Showing 5,425 reviews

August 30, 2013

We were looking at the Toyota Sienna and the Honda Odyssey. Sam at Toyota of Plano did a fantastic job of showcasing the Sienna as well as showing us the perks of the minivan during the test drive. More

by tglasgow7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2013 -

Toyota of Plano responded

We are pleased that we were able to offer you a great purchase experience. Sam is a great salesman and always does his best to accommodate our customers. We are happy to have him on our team! Congrats on the new Sienna XLE, and we look forward to seeing you again in the future!

August 30, 2013

I never felt any type of pressure from Mark, he had lots of patience, and explained all the details to the cars he showed me!! More

by arielraquel9699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Aug 31, 2013 -

Toyota of Plano responded

Thank you for sharing your experience with us online. We appreciate you giving us a chance to earn your business. Let us know if you have any questions!

August 29, 2013

Took my Prius in for a recall part replacement that I was told would be no change. They called me offering additional $1000 of work needed. When I said No to the fixes they the double charged my card for a $ More

by Sonny1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince Dies , Jordan Robison
Oct 10, 2013 -

Toyota of Plano responded

Thank you for taking my call earlier and for taking the time to share your comments regarding your experience with us. Even though it was not positive, it was helpful as we are always looking for ways to provide a better service. We apologize for what happened and hope to have the privilege of serving you again in the future.

August 27, 2013

My experience was wonderful. Matt Hashem took the time to listen to what I wanted and was mindful of my budget. I was able to lease the vehicle I wanted at the price I could afford. Car buying is hard b More

by gataylor
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faz Imam, Matt Hashem
Aug 28, 2013 -

Toyota of Plano responded

Thank you so much for sharing your experience with us online. I am so happy to hear that Matt took such good care of you, and was able to get you into a car you love at a price you can afford. Congrats on the new vehicle and we look forward to seeing you in our service department for your next oil change!

August 26, 2013

Excellent service from JR Sebastian and Jay Hassell! I Excellent service from JR Sebastian and Jay Hassell! I am very pleased with the service that JR provided during my car purchases. I ended up buying t More

by LeonardoFigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jr Sebastian
Aug 26, 2013 -

Toyota of Plano responded

Wow, 2 vehicles! Thank you for choosing Toyota of Plano to purchase both of them :) We are pleased to hear JR and Jay helped ensure we were able to get you two great vehicles at great prices. We love to hear our customers drove away happy!

August 26, 2013

Jay is a great sales person, very hardworking, gave me so much information and facts about the car I'm interested, not pushy, never hesitates to show the inventory even if I have seen and test drove so many More

by TamirEnkhbat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lee
Aug 26, 2013 -

Toyota of Plano responded

I love hearing reviews like this! The best form of advertising is word of mouth and I'm happy to hear you recommend Jay so highly. If you have any other questions, please don't hesitate to contact us!

August 26, 2013

I had to get a new car for my wife after a total loss. I originally was looking at something used, but got a better deal on a new car and it was the easiest buying experiance I have had. I would highly More

by daveooph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2013 -

Toyota of Plano responded

Thank you for sharing your experience with Zia. We appreciate your business & are glad we could make your purchasing experience so enjoyable. Congrats on the new vehicle!

August 25, 2013

This was undoubtedly the best experience i have ever had purchasing a car - Jorge explained the process thoroughly and was very supportive in helping me find the right car for my budget More

by kk2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruelas
Aug 25, 2013 -

Toyota of Plano responded

We're lucky to have Jorge on our team. Thank you for trusting us with your vehicle purchase. We're glad to hear you drove home happy!

August 25, 2013

Karen puts excitement back into the car buying experience. It was great working with her. If you are in the market for a new car, I would highly recommend Karen and Toyota of Plano. More

by SatisfiedToyotaOwner#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Schlatterer
Aug 25, 2013 -

Toyota of Plano responded

Congratulations on your new vehicle and thank you for sharing your experience. We are proud to have Karen on our team and are happy to hear that she took good care of you!

August 25, 2013

I have purchased several cars from Toyota of Plano during the past few years. I have always been treated with respect, and the highest level of professionalism. I can always count on getting a solid deal, an More

by bjmcdaniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Rodriguez
Aug 25, 2013 -

Toyota of Plano responded

Thank you for your loyalty and kind words. I am so happy to hear that you have been treated so well in the purchase of each of your vehicles. Hope you are enjoying your most recent purchase and we look forward to seeing you again soon!

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