Toyota of Plano

This is my first time using Toyota Plano services. I am very happy o Services performance. Many thanks to Bob Bostley with his courteous services! very happy o Services performance. Many thanks to Bob Bostley with his courteous services! More

Friendly and professional staff. I'm very pleased.with the outcome. They were very attentive and made sure that my car issue was resolved in a timely manner the outcome. They were very attentive and made sure that my car issue was resolved in a timely manner More

Making the best out of a unfortunate situation.I was Making the best out of a unfortunate situation. I was planning to buyout my leased 2018 RAV4 XLE this morning. However while in route to the dealersh Making the best out of a unfortunate situation. I was planning to buyout my leased 2018 RAV4 XLE this morning. However while in route to the dealership another vehicle hit construction debris on the road that launched toward my vehicle on the passenger side. My mother was in the passenger seat and thankfully I wasn’t going faster or the debris would have gone through the windshield and hit her. The front of my car took some significant damage on the passenger side knocking out my sensor, a fluid lines, a huge crack, and the majority of the car out of socket/detached. Arriving at the dealership we explain what happened to Jose and Parthik. This situation had completely thrown a wrench in my plans to but my car because now I had to take into account how much it would cost to fix all the damages on top of that. Both gentlemen were extremely kind and empathetic to what has just happened to me and my mother. We were there for 4 hours and they presented me with all available options and truly went to bat for me to get me the best deal possible. Even the financial department was able to get me an extra 1% off my APR. In all honesty I do not like negotiating with car salesman, but this experience today had changed my view. Toyota will always take care of their customers. Thank you so much to Jose and Prakeet for helping me today while I wasn’t able to leave with my original car helping me get into a gently used 2018 RAV4 Limited was the best that could happen out of the unfortunate turn of events. More

Very polite and got the job done. They replaced a bulb. Price was right. Waiting room was big, clean, and easy to do computer work, Price was right. Waiting room was big, clean, and easy to do computer work, More

Fabulous service representative James Wood. A complete pleasure to do business with. Very knowledgeable and professional. A true asset to the service department. Highly recommend. pleasure to do business with. Very knowledgeable and professional. A true asset to the service department. Highly recommend. More

The purchase of a car is not always calm and pleasant, sometimes can be very stressful but I was lucky to find some very polite and respectful sales associate at the time I bought two of their used cars. sometimes can be very stressful but I was lucky to find some very polite and respectful sales associate at the time I bought two of their used cars. More

I bought two used cars from this dealership and the experience during the whole process was pleasant up until they transfer me with Mostafa Rezaei in the Finance department. This guy did his best effor experience during the whole process was pleasant up until they transfer me with Mostafa Rezaei in the Finance department. This guy did his best effort to treat me with the worst customer service possible. I even thought of canceling my purchase and look somewhere else. I will give this guy a -1 in customer service. More

I am so glad I purchased my vehicle from here. I had to have a tire replaced and Richard and the crewed really did an excellent job. I was due in one month for my regular service. However, they took it upo have a tire replaced and Richard and the crewed really did an excellent job. I was due in one month for my regular service. However, they took it upon themselves to think ahead and save me some time. Awesome experience. More

Thank you to Jonathan for his great customer service. I was told it would take about an hour and I was out within an hour. was told it would take about an hour and I was out within an hour. More

Jonathan the service Adviser was very polite and nice explain everything they were doing to the car And I put attention what he was explaining which is very rare Bravo Jonathan explain everything they were doing to the car And I put attention what he was explaining which is very rare Bravo Jonathan More