Toyota of Plano

My husband and I visited another dealership first and although they were friendly they had a very limited stock of vehicles. I was looking specifically for the Cypress Green Highlander. When the other although they were friendly they had a very limited stock of vehicles. I was looking specifically for the Cypress Green Highlander. When the other dealership could not procure the car we "settled "on, we looked up who might have the vehicle in the green color. The closest dealership was in Plano and I called to inquire about it. Isreal answered the phone and researched the inventory and then gave me the stock # so we could view it on line. When we arrived at the dealership, Isreal had left for the day, so we were introduced to Merza. He drove us right to the car I was interested on one of the back lots. They had many vehicles to choose from. We asked a lot of questions about the car and we found Merza to be extremely knowledgeable about the vehicle and all the "gadgets". He got the car detailed while we were there, placed the floor mats, put the temporary plates on, paired my phone to the car and scheduled our first maintenance. Overall this was the easiest vehicle transaction we have ever experienced and we would not have any trouble recommending the dealership or Merza to anyone in the market for a new Toyota. More

Sam A. did a great job initially communicating with my wife and me via e-mail and phone, before we ever committed to purchasing a car from Toyota of Plano. He gave us a competitive price up front (we kno wife and me via e-mail and phone, before we ever committed to purchasing a car from Toyota of Plano. He gave us a competitive price up front (we know because we checked with several other dealers) and maintained that price even when we wanted to make a small change and the specific vehicle on the lot was different than originally planned. Woody helped us at the dealership while Sam A. was otherwise occupied and was very friendly. Sam K. offered substantial discounts on the warranty products in which we had some interest and made it worthwhile to purchase them. Finally, Sam A. took plenty of time to familiarize us with our vehicle, showing us the various dashboard functions, etc. I have admittedly high standards, and I will be recommending Sam A. and Toyota of Plano going forward. More

My experience was outstanding, I came into the dealership not very sure that I would get a good deal or even leave with a purchase. Tip made me feel very comfortable during this process and to just be patien not very sure that I would get a good deal or even leave with a purchase. Tip made me feel very comfortable during this process and to just be patient and not stress. Tip's customer service was great, he is very knowledgeable, professional and very personable. Over all my experience was definitely a pleasant experience. I would definitely recommend Tip and Toyota of Plano to my friends and family!!! More

We has as pleasant and comfortable experience as a car purchase can be. Alie was professional, personable, and knowledgeable. The whole process was far better than we expected. purchase can be. Alie was professional, personable, and knowledgeable. The whole process was far better than we expected. More

Brian has done an excellent job. He is a good sales Brian has done an excellent job. He is a good sales person and also delivers good customer service. Jay has also done an excellent job. Keep up the g Brian has done an excellent job. He is a good sales person and also delivers good customer service. Jay has also done an excellent job. Keep up the good work. More

I walked into the dealership with a little hesitancy as the experience of purchasing a car can be overwhelming; however, I had decided to go based on the friendliness and ease of prior correspondence with the experience of purchasing a car can be overwhelming; however, I had decided to go based on the friendliness and ease of prior correspondence with Greg cryer over a used car I had inquired about. He was extremely friendly and had just the right follow up and style with conversation that was engaging, but also super ability to let me know I was a top priority as a customer. He was excellent with his assistance in making sure that I was a satisfied customer! I met quite a few of the crew that night and all were nice and friendly as well as engaging which made the experience all the more pleasant. Oddly enough I ended up buying the car that night after we all worked together to achieve a favorable deal! Special props to Greg, but also to Bill Gironda and the gentleman who finished up my deal with the paperwork. They were easy to work with and again focused on making sure the experience was pleasant and that I was comfortable and happy to ink and drive off the lot. The biggest piece is that I had fun with the crew and everyone I interacted with throughout the process. I would highly recommend TofP to anyone in the market. Ask for Greg!! Sincerely, Pepsi windland More

Jacoub was awesome! Had a great and fun experience! He was patient and got my sense of humor and knew I wasn't going to take a lot of "car salesmanship" and pressure. Would totally recommend him to others was patient and got my sense of humor and knew I wasn't going to take a lot of "car salesmanship" and pressure. Would totally recommend him to others interested in buying a used car! I even posted it on Facebook (LOL) with his name. You tell him that! Thanks Jacoub! Going to miss you! And.........John in financing was awesome too. Thanks John for making it easy and meeting our needs. Don't forgot us when you go hog hunting! Great bunch of folks there at Toyota of Plano! (and that's not an easy thing for me to say......hate buying cars). Sincerely, A happy happy customer. Pamela More

Jorge G. Ruelas is an excellent saleman. He is very patient with us as we keep changing our mind of whether we should buy a Nissan or a Toyoata Siena. patient with us as we keep changing our mind of whether we should buy a Nissan or a Toyoata Siena. More

Mirza Begovic first answered our telephone inquiry regarding business hours and set up an appointment to meet with us. He was punctual, very knowledgeable of his product, and very friendly. He arran regarding business hours and set up an appointment to meet with us. He was punctual, very knowledgeable of his product, and very friendly. He arranged to drive us to the back lot since the weather was very warm and described the different models of the minivan in which we were interested. Mirza did all of the interfacing with us during negotiations, which we appreciated. He helped transfer personal belongings from the old minivan to the newly purchased minivan. Also, Mirza demonstrated various features of the minivan and setup the blue tooth interface for the cell phone. We especially enjoyed Mirza's low key approach to selling us the van. We DO NOT like pushy salespeople pressuring us and were dreading this upcoming experience. However, Mirza actually made this an enjoyable experience! More