Toyota of Plano

My husband, son and I were shopping for a replacement car after a head-on collision totaled our third (sons) car. (He walked away without injuries- Praise the Lord.) Our son needed a car to return to colle after a head-on collision totaled our third (sons) car. (He walked away without injuries- Praise the Lord.) Our son needed a car to return to college at SFA. Mark Miller made this a very pleasant and enjoyable car buying experience. We initially found a corolla, but since this was our first outing to look at cars, we explored other dealerships. At the end of the day, I called Mark to see if the corolla was still available and it was not. I asked Mark to keep an eye out because he knew what we were looking for and the price range. I received a call the next morning telling me that he had a corolla that someone had decided not to get. I went back to the dealership and it was "THE ONE". Mark was very truthful and honest helping me through this purchase; giving excellent customer service. Jay Hassell in financing worked with me and did not press me to purchase what I did not feel I needed. I highly recommend Toyota of Plano and will be back to work with them when we need out next car. Thanks you Mark. More

Both John and Mark provided me with the best car buying experience I have ever had. A great customer experience! I had a very unique situation and both John and Mark were quick to take care of me. I highly experience I have ever had. A great customer experience! I had a very unique situation and both John and Mark were quick to take care of me. I highly recommend this dealership and these professionals. More

From the minute I walked in the door, I was made to feel welcome by all -- from the ladies at the front desk to Sam Albalouli in sales and Sam Kaar in finance. Sam Albalouli worked hard to make each step i welcome by all -- from the ladies at the front desk to Sam Albalouli in sales and Sam Kaar in finance. Sam Albalouli worked hard to make each step in the process as smooth and pleasant as possible and I really appreciate his work ethic. Sam Kaar was very pleasant to work with and worked hard to help me obtain the best financing for my new car. And Faz Imam communicated with me on a regular basis to make certain that I was happy with the service I was receiving from his team. Additionally, I would like to thank the employees whose names I did not get for welcoming me and holding the door for me each time I entered the dealership. The dealership is beautiful and tastefully and festively decorated. It is a place that you want to return to. I cannot wait to take my husband to Toyota of Plano when he is ready to purchase a new Toyota! And I will be recommending Toyota of Plano to my friends, coworkers and relatives! More

I hate care dealerships and the games they tend to play. I am in sales so I know what they are usually up to. I went to Toyota of Plano to see a specific vehicle I had picked out online, so I pretty much kn I am in sales so I know what they are usually up to. I went to Toyota of Plano to see a specific vehicle I had picked out online, so I pretty much knew what I wanted and how I hoped it would go. Brain Salm got me as a "Fresh Customer" walking onto the lot. He let us walk around the lot for awhile before he approached us. I told him what I was looking for, and he took me right to it. We drove three cars. The highlander I chose needed a cleaning, allignment, tire rotation, and a couple other things. He got all that done, and I purchased the car, feeling good about the deal. Had he been a pushy or sleazy salesman, I would have walked in a heartbeat. Brian has a great approach, good sense of humor, and a can-do attitude. I would highly reccommend him for your used car purchasing experience. More

Sam provided a great sales experience. Although the car I wanted was not at the dealership, he was able to find it in only one day! Fair, friendly, knowledgable, and very customer oriented! Will do busines wanted was not at the dealership, he was able to find it in only one day! Fair, friendly, knowledgable, and very customer oriented! Will do business again at this dealership. More

Toyota of Plano was a really nice surprise. I came in to buy a car and I had a wonderful experience. Nolan the sakes consultant was friendly and made me feel very comfortable. I am very happy with my new buy a car and I had a wonderful experience. Nolan the sakes consultant was friendly and made me feel very comfortable. I am very happy with my new 2013 Rav4! More

I have never enjoyed buying cars; the whole process seemed to me to consist of a huge amount of hassles and headaches and distortions. But, I recently found myself in need of new, reliable transportat seemed to me to consist of a huge amount of hassles and headaches and distortions. But, I recently found myself in need of new, reliable transportation which, in turn, led me to Toyota of Plano. I could not have had a better experience. Upon arrival, I explained to the receptionist I was interested in seeing if I could fit into a Prius C (I am 6 feet 4 inches tall and tend to have issues finding cars that can provide sufficient legroom and well as headroom). I was quickly greeted by Nolan and his trainee, Parker. I explained to them I wanted to see if I could fit in the car. Nolan simple said "Let's go see". Thus began the most enjoyable car-buying experience I have ever had. We went out into the lot, found a Prius C and tried it for comfort -- after a little seat adjusting, all was well there, so Nolan suggested we take it for a test drive. However, the car was a THREE trim level and I was interested in a TWO level (fewer "bells and whistles" I would never use). Parker quickly found one in a color I liked and we took that one for a nice test drive. Nolan explained a great deal about the car and the various controls while I drove. Once we returned to the lot, we went inside and discussed the car a little more. I had pretty much already made up my mind the Prius C was the car for me (I had already test-driven several other cars that day, none of which appealed to me for various reasons). We haggled briefly over the price of my trade-in, then agreed to a final cost of the new car. Nolan and Parker took the car to be cleaned up while I completed the deal with Adel. The cleaning took a bit longer than Nolan had anticipated, but he came by the waiting area several times to keep me updated. When my new car was finally ready to go, Nolan helped me move the accumulated "junk" from my old car, then spent quite some time going over the Prius C again, patiently explaining many points I had failed to grasp properly during the test drive. I can highly recommend Nolan, Parker, Adel, and Toyota of Plano. The folks I dealt with were professional and pleasant and they seemed genuinely interested in making sure I was happy with the car and the transaction. More

My experience at Toyota of Plano was as pleasant as a car buying experience can be. I visited the dealership three times total, before deciding to purchase a new 2013 Camry there. Israel Moncada, the sales p buying experience can be. I visited the dealership three times total, before deciding to purchase a new 2013 Camry there. Israel Moncada, the sales professional I worked with, was very helpful and easy to work with. The experience was low pressure, which suited me well, and further drove my decision to purchase a vehicle from Toyota of Plano. Another driving factor is the fact that they offer an Employee Purchase Program (EPP) for employees of several local businesses, my company included. I was able to communicate via email, with Israel and Faz Imam, concerning the EPP and pricing of the vehicles I was interested in. Since the recent purchase of my vehicle, both Israel and Faz have been great, as far as follow up is concerned. I know that if I do have any questions, I can contact either of them for assistance Overall, the experience was hassle-free and I would recommend Toyota of Plano to anyone looking to purchase a car. More

Matt was very friendly, knowledgeable and very prompt throughout the entire purchase process. He took all the time I needed to make sure I was comfortable with my car. throughout the entire purchase process. He took all the time I needed to make sure I was comfortable with my car. More

Dear friends at Toyota of Plano, I want to thank Sales Dear friends at Toyota of Plano, I want to thank Sales Manager Rafael Amzayan and Alie Shehadeh for providing such a pleasurable experience with my Dear friends at Toyota of Plano, I want to thank Sales Manager Rafael Amzayan and Alie Shehadeh for providing such a pleasurable experience with my recent purchase of a 2013 Toyota Camry SE. Rafael and Alie were extremely helpful and honest throughout the entire process. At every step and with every question that I had, an expert was there to help and suggest a better solution for either finding the right color, model, financing and finding the right warranty. Everyone was friendly and strangely enough, wanted to find a better way for me to save money in the long run. When it happened to be that the color of the car that I wanted was not there, they called another dealership and had them drive the one that I wanted within the hour. Once again, thank you for helping me purchase the right car at the right price, I look forward to doing business with you in the future and will definitely recommend your dealership to my friends and family. Sincerely, Leonid Rapoport More