Toyota of Plano

Karen was great to work with, from our phone conversations to purchasing the car and driving out with it. She responded promptly to my request for a price proposal, called me on the phone to con conversations to purchasing the car and driving out with it. She responded promptly to my request for a price proposal, called me on the phone to confirm that she was working on it, and worked with me to find the right car at the right price. When I showed up to close the deal, she was there and ready. She kept her end of the bargain and was extremely pleasant and professional from beginning to end, working with me on my trade-in and ensuring that the car had limited mileage, then showing me the main features before I left the dealer with my new car. Working with Tony on the finance side was also a smooth and professional experience. He explained all the options and was very helpful. This Toyota dealer was overall a professional organization, and I got exactly the car I was looking for, at the right price. Thanks, Karen and Tony, for your assistance! More

We used the Internet to narrow the search for a new car. Then we got a prompt response from Clyde Katzman, our sales man. He gave us specific pricing on specific vehicle w vin and stock number. faz was v Then we got a prompt response from Clyde Katzman, our sales man. He gave us specific pricing on specific vehicle w vin and stock number. faz was v helpful also. The wonderful part is that they actually stood by the price. I had the consumer reports auto report, so had a good idea of dealer invoice, incentives, holdbacks, etc. There was no "game playing" like so many dealers use. (that s why we went 35+ miles away from closest dealer to plano Toyota). We were in and out in less than 2.5 hrs for the excellent price quoted by email and phone. Way to go guys. kudos and keep it up. We will buy future vehicles from this dealer and this sales man. Even the finance guy was polite and professional, but not pushy. I give them A++ rating for buying a new car. A pleasant experience, how nice! Jim and Joanne S More

To Everyone at Toyota of Plano & Internet reviewers: To Everyone at Toyota of Plano & Internet reviewers: My name is Janell Baker and I recently purchased a 2013 Toyota Sienna Limited from Toyota of P To Everyone at Toyota of Plano & Internet reviewers: My name is Janell Baker and I recently purchased a 2013 Toyota Sienna Limited from Toyota of Plano. I worked with John Fulgoni, the Internet Sales Manager and Jay Hassell. This is what my buying experiences was like. John Fulgoni was absolutely wonderful to work with. He was in constant communication with my husband and I before, during, and after our purchase. He was extremely professional, very kind, and went out of his way to make the process flawless. He was a big reason why we purchased from Toyota of Plano. We had many opportunities to purchase from other dealerships closer to home in Rockwall but John and the rest of the sales team won us over. He did so much to locate the van we wanted, and was always communicating with us during that process. I also want to thank Jay Hassell for working hard to provide us with the best of the best financing options. He was extremely professional, quick and thorough, and very personable while processing our paperwork. He served in our military & as a police officer and isextremely polished, kind, and professional....thank you again. I was given the opportunity to rate John and feel as though I was a bit strict and unfair in not giving him all 10s but after reviewing everything I realized that if anyone deserved it, it was John...because of this I apologize to John and Toyota of Plano. To wrap it up, John and Jay are Awesome, and I have no doubt that they will go above and beyond for you just as they did for us. Please consider TOYOTA OF PLANO for your next car purchase, you will NOT be disappointed! Janell Baker – Rockwall, TX More

I had told an online representative I would make a 7.5 hour trip from South Texas to come and purchase a car I had seen online. The first thing the next day I received a call from Sunny Ati who advised me hour trip from South Texas to come and purchase a car I had seen online. The first thing the next day I received a call from Sunny Ati who advised me the car I was interested in had been sold and he did not want me to make the long trip and the car not be available. This was an incredible display of integrity. He could have allowed me to make the drive then when I arrived try to show me another car. I spoke to Sunny and asked him for his best price on a specific vehicle. He promised to call me back when he figured the price and he kept his promise. I was very pleasantly surprised that when I asked Sunny for his best price over the phone he truly gave me the best price. I had been working with a dealer back home in Corpus Christi, Tx. and had also been in contact with the Toyota dealer in Denton (we had purchased 2 vehicles from them several years ago). Sunny was never pushy, he answered my questions and offered information that he felt would interest and benefit me. Since I had done business with the Denton dealer in the past I stopped and spoke to them first when I got to town. I thought the price Sunny gave me was too good to be true but I was curious so we left the Denton dealer. The Denton sales manager told me to get the price in writing. When I got to Plano, Sunny brought up the car and when I asked for the price in writing he had no problem and returned a few minutes later with the price he had given me over the phone on the car I wanted. I gave the information about the vehicle and the price to the sales manager at the Denton dealership. He did some checking and told me if that was the vehicle I wanted I needed to buy it because it was "an incredible deal". He had checked with his general manager and could not match it. My dealer in Corpus could not give me their best price over the phone, but Sonny did. Sunny's display of integrity and sincere dedication to our complete satisfaction earned our business and respect. In an industry that has a history of being less than admirable regarding honesty and integrity it is comforting to know there are people like Sunny and a dealership like Toyota of Plano that truly earn and deserve our business. We can't wait until it's time to purchase another vehicle because we will be back and tell everyone we know if they buy from someone else they will pay too much. Sunny, we sincerely thank you and consider you a friend. JLP More

We are very pleased with our experience buying a car. It is a big investment for our family. We were well informed, and there was very little pressure. Karen was a joy to work with. Thanks. is a big investment for our family. We were well informed, and there was very little pressure. Karen was a joy to work with. Thanks. More

My daughter and I entered the dealership at 10AM to meet with Lee Mitchell per our USAA quote guidance. He quickly matched us up with Woody Woodard to see the vehicles, test drive and answer questions. We with Lee Mitchell per our USAA quote guidance. He quickly matched us up with Woody Woodard to see the vehicles, test drive and answer questions. We walked out at 1:30 PM with the new car that met our needs at a price that more than satisfied the USAA quote. More

Karen was very knowledgeable and helped make the new car buying process as painless as possible. I would recommend Karen to anyone interested in purchasing a new Toyota. buying process as painless as possible. I would recommend Karen to anyone interested in purchasing a new Toyota. More

Thank you Jay Lee so much for hard work and spend time to find and work to get my car done . My wife and I really appreciate what you did for us. find and work to get my car done . My wife and I really appreciate what you did for us. More

Karen did a great job! We connected with her through the Costco buying service. She's a very nice person. She provided a lot of great information after our purchase. Costco buying service. She's a very nice person. She provided a lot of great information after our purchase. More

I bought a used Infiniti Q-45 from out of state, because of a listing on the Internet. Jacob Oueini and Ken Johnson were very helpful and honest in helping to work through the interstate nature of the sale of a listing on the Internet. Jacob Oueini and Ken Johnson were very helpful and honest in helping to work through the interstate nature of the sale, and the problems it presented. The car was exceptionally well prepared and I am very happy with my purchase. I would recommend Toyota of Plano. More