Toyota of Plano

We came to Toyota of Plano to look at the Toyota Highlander and we were greeted by Nolan Harper. Nolan was great! Easy going and friendly, he quickly got us into a new Highlander and we took it ou Highlander and we were greeted by Nolan Harper. Nolan was great! Easy going and friendly, he quickly got us into a new Highlander and we took it out for a test drive. We told Nolan from the beginning that we didn't intend to purchase a vehicle that day but were simply researching our options. He understood and asked that we keep him in mind when we did decide on a vehicle. After getting several quotes, we went back to Toyota of Plano to work specifically with Nolan since he was so professional when we met him initially. He pulled in Woody and together they were able to put together a good deal for the Highlander and also gave us a fair price for our trade-in. Our overall experience was terrific, never felt pressured or hassled, and we highly recommend Nolan, Woody, Jay and the entire team at Toyota of Plano to anyone looking to purchase a Toyota. More

Can't say enough good things about the dealership and the guys I dealt with. At every step I was treated with courtesy and respect. After I emailed the dealership Alie helped me setup an appt to come in the guys I dealt with. At every step I was treated with courtesy and respect. After I emailed the dealership Alie helped me setup an appt to come in without being pushy. When I arrived he was very friendly and helped me decide on the right vehicle and he was never impatient. Once we started discussing numbers, both Alie and Rafael worked hard to keep the deal within terms I was comfortable with. The process never became belligerent or combative. When I went to sign the paperwork I met Ray and he was just as friendly as the other guys. And he too worked very hard to accommodate my requests so the numbers worked out to what I was looking for. Also Faz followed up with me both before and after the sale to make sure all my questions had been answered and that there were no concerns. Overall some of the friendliest guys and one of the best car purchase transactions I've ever gone through. More

Great service!! My wife and me we likeour new car and Thank a lot guys for your help! Best of wishes to you in your business!!! Thank a lot guys for your help! Best of wishes to you in your business!!! More

Best experience I've ever had buying a new car. Mourad, was very friendly,helpful and attentive making this an enjoyable new car purchase experience. I would not hesitate in recommending him! Mourad, was very friendly,helpful and attentive making this an enjoyable new car purchase experience. I would not hesitate in recommending him! More

My sales rep was Jay Lee, he is very friendly, informative and patient when it comes to dealing with the customers. Didn't have to deal with too much back and forth dealings as other dealership. informative and patient when it comes to dealing with the customers. Didn't have to deal with too much back and forth dealings as other dealership. Jay was very upfront with what can or can't be done with pricing or options. My husband and I had a very smooth and thorough transaction in purchasing our New 2013 Toyota Highlander V6 Limited! We love it! Also, Jay was very friendly after the purchase when it comes to answering any questions we had about our car. We would definitely recommend this dealership to family and friends as well as to go see " Jay Lee " - great sales rep! Jay Lee, we wish you and the dealership many success! More

All the staff was very friendly, courteous and knowledgeable about the Toyota products and services. They were patient and helpful in responding to our inquiries, and offered help with any questi knowledgeable about the Toyota products and services. They were patient and helpful in responding to our inquiries, and offered help with any questions about operation of the vehicle later when in use. More

I last purchased a vehicle ten years ago, and I'm glad I made my next purchase with Toyota of Plano. Working with Jacoub Oueini and the Toyota team, it was a joyful and painless experience. After th glad I made my next purchase with Toyota of Plano. Working with Jacoub Oueini and the Toyota team, it was a joyful and painless experience. After the purchase, a dent was spotted on the front bumper. Within a few days, they fixed the bumper. I appreciate the service and look forward doing business in the future. More

Jay Lee is very friendly and answered all the questions I had. i felt very comfortable and knew that I could trust him (and the company). He helped make sure I was making a good decision and tried to find had. i felt very comfortable and knew that I could trust him (and the company). He helped make sure I was making a good decision and tried to find any discount categories I could be eligible for, to help with financing. And, whenever he was with another customer, he made sure I was taken care of. Adel Sammak assisted and added more insight to Scion cars. He is also very informative. When it came down to financing, Tony Yazbeck was very helpful--explained every option I had and answered all my questions. He also helped find me a discount, which was a very nice surprise. In the end, Jay Lee showed me the car and made sure I was comfortable in it and that I had all my questions answered. More

I had a great experience over the three separate days I visited. Mourad listened and never was pushy or assuming. He wanted me to happy with my purchase and encouraged me to be thorough. He helped me learn visited. Mourad listened and never was pushy or assuming. He wanted me to happy with my purchase and encouraged me to be thorough. He helped me learn as much about my purchase as possible. The negotiation process went well and the trade in process. The finance/loan part was very smooth and thorough. I think that the overall customer experience was outstanding. More

Very pleasant and smooth experience. We didn't leave the dealership feeling completely ripped off. Both Jay L and Jay H were very professional and courteous. the dealership feeling completely ripped off. Both Jay L and Jay H were very professional and courteous. More