
Toyota of Plano
Plano, TX
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John Parker was my service rep and was kind and professional. I wasn’t expecting my vehicle to be washed since I was in for a factory recall, but, voila, there is was better than when I came in for professional. I wasn’t expecting my vehicle to be washed since I was in for a factory recall, but, voila, there is was better than when I came in for sure. More
Went in for service on my car. Service team was so professional, if you can get Austin to help do it. He was incredibly helpful and really went the extra mile to help out. professional, if you can get Austin to help do it. He was incredibly helpful and really went the extra mile to help out. More
Service was efficient, quick, and excellent will definitely be returning. I was appalled when i noticed that i had received a free courtesy car wash. definitely be returning. I was appalled when i noticed that i had received a free courtesy car wash. More
I came to the dealership to get an oil change. Leandro was very thorough in providing service and explaining my options. He also gave me advice on what I needed to do next for service to my vehicle. was very thorough in providing service and explaining my options. He also gave me advice on what I needed to do next for service to my vehicle. More
Fast and easy experience and service. All agents were experienced and very friendly. Just moved to Texas from New York and it's so relieving to know I get the same great service here that I did in NY. experienced and very friendly. Just moved to Texas from New York and it's so relieving to know I get the same great service here that I did in NY. More
The staff here is tremendous! Everyone from cashier to service to sales is exceptional. Don’t go any place else- everyone there is amazing. Excellent dealership! service to sales is exceptional. Don’t go any place else- everyone there is amazing. Excellent dealership! More
Edwin was a professional and a pleasure to work with. There were a couple of flaws on the used vehicle I purchased but Edwin and his manager agreed to repair the imperfections and I will be picking up t There were a couple of flaws on the used vehicle I purchased but Edwin and his manager agreed to repair the imperfections and I will be picking up the car next week... I am confident they will be true to their word and deliver as promised... More
Took my Avalon (1 of 3 Toyota’s I own) to Toyota of Plano for service. Service technician asked if I had ever been there before, he couldn’t find me in their system. I’ve been a customer there for 20 years! for service. Service technician asked if I had ever been there before, he couldn’t find me in their system. I’ve been a customer there for 20 years! I only stay for proximity to my residence because their service department is a mess. The day after my service I received a thank you email. It was addressed to “Nancy”. My name isn’t Nancy. They couldn’t even get the gender correct. In 20 years I’ve never met a service department manager. M as y explain a lot. More
Edward Giraldo handled my purchase of Rav 2021 perfectly. The entire experience was professionally handled. I'll be back to Toyota of Plano next time The entire experience was professionally handled. I'll be back to Toyota of Plano next time More