Toyota of Plano

Karen was amazing to work with. As a professional with limited time, I was not interested in excessive haggling or being bothered by salespeople. I wanted to get to the end result as quickly as possible, limited time, I was not interested in excessive haggling or being bothered by salespeople. I wanted to get to the end result as quickly as possible, without playing the typical car dealership games. Karen went above and beyond in her duties, and was respectful and helpful in every way. A key component to being a successful dealership is understanding your client and what their needs and wants are, as well as each person's personality and negotiating style. Karen handled this very well. It is honestly the first good dealing I've ever had with a Toyota dealership in the state of Texas. If more salespeople were straightforward in their business dealings, they'd win a lot more business. Thanks to Karen for all her help! More

Both Karen and Rafel were very helping and gave us all the assitance we needed. The follow up by Karen is great. Bhupen and Sudhi Agrawal the assitance we needed. The follow up by Karen is great. Bhupen and Sudhi Agrawal More

My wife and I had a great experience at Toyota of Plano. Woody Woodard was our sales associate and we couldn't have asked for more. He was courteous, understanding and very helpful. We would definitely re Woody Woodard was our sales associate and we couldn't have asked for more. He was courteous, understanding and very helpful. We would definitely recommend both Woody and Toyota of Plano to anyone looking to buy a new Toyota. More

I visited the Toyota of Plano as my last stop after visiting more than 10 dealers (Various Makes) across the DFW Metroplex. I had ZERO intention of purchasing from them, it was really just a check the visiting more than 10 dealers (Various Makes) across the DFW Metroplex. I had ZERO intention of purchasing from them, it was really just a check the box due diligence kind of visit. In the end, Toyota of Plano presented the deal that I could not walk away from. I found Adel Sammak my sales consultant to be very personable, professional, honest, and all around helpful in my decision making process. Lee Mitchell was also very helpful. Of the several Toyota dealers in the DFW area, I definitely felt better about establishing a relationship with the Toyota of Plano management team. Adel bent over backwards and delivered my vehicle to my house which was a nice extra touch. When it came time to complete the paperwork with the finance office, Jay Hassell processed me quickly and efficiently. Jay quickly shared with me the numerous opportunities for add-ons like dent and ding, LoJack, etc. I appreciate he did not try to sway me with Fear and Uncertainty, and we were able to negotiate a couple extras in a very short amount of time. I'm confident that my future experiences servicing my new Toyota will be just as rewarding as my purchase decision was. More

The staff at the dealership are very friendly and Shane took time to show me all the cars that are available explaining various features and cost associated with them. I was able to drive home new car with took time to show me all the cars that are available explaining various features and cost associated with them. I was able to drive home new car within 3 hours. The Finance Manager (Jay) was very helpful in processing my application for 0% APR loan. But, there was a communication gap between sales and finance teams and it caused me paying almost $500 above my agreed price for the new car. Other than that my experience in busying new car was exceptional and highly recommend the dealership and Shane. More

I received excellent service from Alie Shehadeh. His friendliness and willingness to work with me through the purchase process of my new 2012 RAV4 was exceptional. He was one of the key ingredients that friendliness and willingness to work with me through the purchase process of my new 2012 RAV4 was exceptional. He was one of the key ingredients that made the purchase process move along swiftly. More

My wife and I visited Toyota of Plano to consider purchase of a new Camry XLE to replace our 10 year old Camry. We were met at our arrival by The man in charge of the inventory who immediately intro purchase of a new Camry XLE to replace our 10 year old Camry. We were met at our arrival by The man in charge of the inventory who immediately introduced us to Alie Shehadeh. Alie took time to understand our preferences. He consulted the immediately available inventory to allow us to consider how that can did or did not meet our preferences. He continued to narrow down on the specific capabilities that we were seeking. My wife had given those preferences. Alie continued to work to find a Camry with those specifics. Wnen located, he discovered that the specific car was actually in Tyler, Texas. Him manager helped to get the car transfered to Toyota of Plano. Alie personlly traveled to pick up the car and deliver it for our final inspection and our decision to purchase it. I credit Alie and his supervisors with the willingness to go far out of their way to meet our specific Camry desires. I thank all of them. More

Good dealer. I am a studentand not rich.They gave me a Good dealer. I am a studentand not rich.They gave me a good car. Well,I will see their performance after sale. Next week I will drive my car back a Good dealer. I am a studentand not rich.They gave me a good car. Well,I will see their performance after sale. Next week I will drive my car back and see what happened . Jacoub is a nice person.He knows how to be a good sales person. More

Karen, our sales person was top notch. She had the car we wanted and delivered it for the agreed upon price. She went above and beyond. wanted and delivered it for the agreed upon price. She went above and beyond. More

John did a great job showing us all the new features of the 2012 Prius. We knew it as the car that we wanted, but he took the time to show us the new features. The whole team was efficient and well inform the 2012 Prius. We knew it as the car that we wanted, but he took the time to show us the new features. The whole team was efficient and well informed. More