
Toyota of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 5,432 reviews
Best dealership ever!Miguel Umana was absolutely the best!!!!Was there in and out.No wait time!time hank! He knew his products.Thank you so much! best!!!!Was there in and out.No wait time!time hank! He knew his products.Thank you so much! More
My experience with Toyota of Plano with purchasing a Tundra was outstanding, we have bought vehicles from Toyota of Plano for several of my family members through Anwar in the Past. Because of that, I d Tundra was outstanding, we have bought vehicles from Toyota of Plano for several of my family members through Anwar in the Past. Because of that, I did not even think about fishing around at other dealerships because I trust Anwar as my salesperson. He is straight forward and fair with the price. Another person I would like to compliment is Mr. Donald Grayson, the finance manager at Toyota Plano. I've never bought an extended warranty in the past because of the pressure and intimidation from the finance department, but Mr. Grayson was very professional and caring through out my purchase experience. I really appreciate Toyota of Plano, Anwar Achankunju, his team & Donald Grayson. Thanks, Mathew Chamakala More
Had a great experience working with Scott Veliz in sales and Adnan in finance. Both of them were informed, not pushy, and exceeded my expectations! and Adnan in finance. Both of them were informed, not pushy, and exceeded my expectations! More
The overall attention of this dealer is great! Roberto and Jeremy behaved in an exceptional way with me when buying my new car, they were very friendly and they knew very well what they were doing. Thank and Jeremy behaved in an exceptional way with me when buying my new car, they were very friendly and they knew very well what they were doing. Thank you! Nuria More
Roberto Guido.!! Is my best seller person.!! I know hem for 5 years all ways help my wit prfecionalismo. I personally trust on him. I get a Prius. for 5 years all ways help my wit prfecionalismo. I personally trust on him. I get a Prius. More
Finance guy Adnan Yousuf was not honest when explaining loan contract. There were fees added that were not explained! Ask questions before your loan contract. loan contract. There were fees added that were not explained! Ask questions before your loan contract. More
The worst treatment I have ever received when buying a car. They are not giving it to me. My name is Nain Avila. I have 2 days trading a toyota tacoma 2020 SR5 Acces cab. The worst seller that could t car. They are not giving it to me. My name is Nain Avila. I have 2 days trading a toyota tacoma 2020 SR5 Acces cab. The worst seller that could touch me named AYMAN. He told me at the end of the negotiation that everything was ready. I live in Austin and had to travel. When he told me that everything was ready I just had to get to sign and I could go back to Austin so I wouldn't miss my day at work. I left austin a journey of almost 4 hours. I arrive at Toyota of Plano, they make me sign papers and an hour and a half later they tell me that nothing is smooth and that the banks are closed. The financier's excuse was that the seller did not tell him that the deal was done. And the seller with his importance towards the problem in zero says that it was bad communication of him with the financier. Where I have in writing in messages with the seller that everything is ready and that he could come to sign. Travel from austin to plane in a rented car and without extra clothes. At the end of it all, I stayed flat without a car and without clothes. Practically on the street thanks to the deceptions of a salesman who never cared about my time making me travel a long way because he has nothing to lose. If you want to waste time with this class of salesmen go to Toyota of Plano. They are specialists in defrauding them. More
The sales process and salesmen was phenomenal until we went to finance... high pressure and manipulative sales techniques to increase the payment more than $200 a month in add-ons/up sales. Please be prep went to finance... high pressure and manipulative sales techniques to increase the payment more than $200 a month in add-ons/up sales. Please be prepared for this if you choose to shop here. The customer service after the sale was abominable - when you call the receptionist she provides you with misinformation and/or redirects your call and passes you around. The GM harassed my fiancé at her work without respect to her employer. When she returned his call immediately afterward, the receptionist lied to her and told her that he was at home sick. Toyota Finance couldn’t even get through to their finance department when attempting to call to figure out why the paperwork was so messed up. The Toyota Finance company repeatedly apologized for this dealer's behavior and comforted us by letting us know this is not how their customers are/should be treated. Less than 30 days later we needed to go to the service department due to issues and they were absolutely useless. Very disappointed in this experience that is not even finished as of yet - pray for us, y’all. More
Anwar Achankunju is a great person to do business with. He is smart, honest and reliable Individual . I you want buy a Toyota go and see Anwar. Thank you Anwar for your helping us to finding our New car. He is smart, honest and reliable Individual . I you want buy a Toyota go and see Anwar. Thank you Anwar for your helping us to finding our New car. God bless you and your family and Toyota of Plano. More
The Toyota of Plano team made my first car buying experience incredibly smooth with their patience, attentiveness, and diligence. Many thanks to Pouria and Adnan! I could not be more satisfied with m experience incredibly smooth with their patience, attentiveness, and diligence. Many thanks to Pouria and Adnan! I could not be more satisfied with my purchase. More