Toyota of Plano

NON-STOP MARKETING We bought a car in 2016 from Toyota of Plano and that experience was just great. The issue came after about a year we've gotten consistent marketing c We bought a car in 2016 from Toyota of Plano and that experience was just great. The issue came after about a year we've gotten consistent marketing calls, texts and emails. I would have bought here again! I WILL NEVER BUY HERE AGAIN BECAUSE THEY NEVER STOP SPAMMING YOU. More

This dealership was fantastic! They made the car purchase pleasant, which is pretty hard to do! They were also very patient with all of my questions, and gave me detailed answers. Very easy to wor purchase pleasant, which is pretty hard to do! They were also very patient with all of my questions, and gave me detailed answers. Very easy to work with! They were also very transparent on their costs of the vehicle and all warranties! More

Continual harassment. When will it end? Whether you are looking for a new or used vehicle, do not put Toyota of Plano on your list. They will continue to text and email you, trying to sell y Whether you are looking for a new or used vehicle, do not put Toyota of Plano on your list. They will continue to text and email you, trying to sell you another car long after you have already purchased elsewhere. Multiple phone calls, return emails and text will do nothing. Avoid at all costs. More

Xavier Gates and Adnan Yousuf! Wao, these guys are great. Big Toyota customer and they are the best in the area. Every other dealer lacked good customer service, and they went above and beyond! Big Toyota customer and they are the best in the area. Every other dealer lacked good customer service, and they went above and beyond! More

Completely pressure-free used car sales experience My wife and I took our oldest son to test-drive a used vehicle that we found online; due to COVID-19, we had to set an appointment, but salesperson Ro My wife and I took our oldest son to test-drive a used vehicle that we found online; due to COVID-19, we had to set an appointment, but salesperson Rodger Gaines was very accommodating. When we arrive, we quickly met with Rodger, told him which vehicle we needed, and he did not not try to upsell or exert pressure at all. He LISTENED, and he not only brought us the car we wanted to see, but also a comparable Toyota version for the same amount. We test-drove both, and my son really liked the one we came to see, but there were a couple of cosmetic issues with it; Rodger resolved to get these issues taken care of immediately with service. We then met with Derek Haines in finance, and again, it was pressure-free. Derek got to know us, and in talking understood that the only reason that we were even co-signing with my son (and going through the loan process) was to help him get a credit score established, since he just graduated from high school. Derek took the time to explain how important establishing credit is for a young consumer, and even showed my son examples of how his monthly payment would be affected if I had not co-signed with him. He then made sure that my son understood the consequences of not paying on time, and that to get a credit score established, he will need to make at least 12 payments on the loan. More importantly, he didn't waste our time by trying to get us to take a loan with a higher APR than what my bank had already quoted; he actually came in with an APR that was LOWER. It was such a wonderful experience, and I was so impressed with everything about this dealership. Once we left Derek's office, Rodger made sure to express his gratitude, and offer his assistance if there were any issues. More

This dealership is the worst dealership EVER! After wiring $37,000 we were told some bs. We finally just canceled purchase bc of their incompetence! wiring $37,000 we were told some bs. We finally just canceled purchase bc of their incompetence! More

Ayman, sales consultant, was professional, warm and friendly Great people to deal with. Ayman Shadeed and Adnan Yousuf were able to fit my budget and no pressure tactics was used. I would recommend this Toyota d Great people to deal with. Ayman Shadeed and Adnan Yousuf were able to fit my budget and no pressure tactics was used. I would recommend this Toyota dealership over others having visited my previous Toyota dealership with no luck in meeting my requirements. More

wonderful experience. Thank you Edwin!! I came into the dealership on a Thursday after doing a good amount of homework on what i was looking for. I was greeted by Edwin and within 15 mins h I came into the dealership on a Thursday after doing a good amount of homework on what i was looking for. I was greeted by Edwin and within 15 mins he knew exactly what i wanted and was able to show me all the options they had for me on the lot. Not only did i get to see all my available options but he always kept in mind my "must have" lists! I was also greeted by the assistant manager Sama during my visit who was an absolute joy to speak with. I ended up buying a 2020 4Runner TRD off road (which had all my must haves). I can not thank you both so much for a great experience. Highly recommend this dealership!! Thank you Toyota of Plano More

Jose, my salesman, was professional and knowledgeable. He is an asset with his warm and friendly. manner. Toyota of Plano does an amazing job of treating customers right and paying attention to details He is an asset with his warm and friendly. manner. Toyota of Plano does an amazing job of treating customers right and paying attention to details. More

Griffin Shellnut - Great Job I had the pleasure to work with Griffin Shellnut - Salesman at Toyota Plano. Griffin was knowledgeable, sincere and generally great to work with. I I had the pleasure to work with Griffin Shellnut - Salesman at Toyota Plano. Griffin was knowledgeable, sincere and generally great to work with. I recommend Griffin to anyone looking to purchase a new car. SN More