Toyota of Plano

Great Sales Experience with Jose Campos We purchased two company vehicles with Jose Campos. He was patient and courteous with us during our long internal approval process. I highly recomme We purchased two company vehicles with Jose Campos. He was patient and courteous with us during our long internal approval process. I highly recommend him. More

Service today was horrible from the time I arrived to the time I left. I arrived at my appointment time at 11a. My assigned Service Advisor was Leandro Gonzalez who should be fired immediately. He has poor c time I left. I arrived at my appointment time at 11a. My assigned Service Advisor was Leandro Gonzalez who should be fired immediately. He has poor customer service and is a liar. He did not greet me, examine my car, go over my profile to see what services are needed. I waited 15mins after arriving and had to go to another advisor to let them know I have not been helped. I sat at the dealership for over 2hrs and car was not ready so I told Leandro that I needed to leave as I had already been there too long. He goes to the back and drives my car to the front. My car was missing a hub caron the front driver tire and he lies and say I brought my car there without it which is a lie, please watch security cameras that will show my hub caps on driver side was on there when I arrived. The manager Bob comes and put a new hub cap on. I will not be returning and will be letting everyone know the type of service I received and to be aware. I dont know if I even got my oil changed and car inspected nor do I feel say as the way I brought my car for a simple multi point inspection was not done. I came December 2019 got an oil change and Leandro stated I needed another oil change without reviewing my profile or even going over the checklist with me to advise if my car needed anything. LEANDRO DID NOT DO HIS JOB AND SHOULD BE TERMINATED AS HE IS BAD REFLECTION FOR TOYOTA OF PLANO More

This is my 3rd Toyota and I am so disappointed in the service department. I bought the new rav 4 back in September 2019 and it make a weird noise. I have taken it in twice and they could not find anythin service department. I bought the new rav 4 back in September 2019 and it make a weird noise. I have taken it in twice and they could not find anything. I don’t believe they are really taking the time to look. I plan to sell the car soon. They service act like they do not care. Believe customers do not come first. Buy somewhere else. I never buy from them again! More

Jackie Matuto was my sales person this woman was so attentive to my needs. Knew all the colors of the car graphite metallic I drove it out the lot. I mean she was on point. attentive to my needs. Knew all the colors of the car graphite metallic I drove it out the lot. I mean she was on point. More

Our salesperson Miguel Umana was very friendly and helpful. There seemed to be a disconnect between the online offer and what we initially got in the showroom. But it was resolved. helpful. There seemed to be a disconnect between the online offer and what we initially got in the showroom. But it was resolved. More

Salesman Aubrey Parker at Toyota of Plano: Superb The salesman Aubrey Parker at Toyota of Plano is very good: Professional, helpful, and very nice. He's excellent. I recommend doing business with him. The salesman Aubrey Parker at Toyota of Plano is very good: Professional, helpful, and very nice. He's excellent. I recommend doing business with him. Thuan More

Anup was fabulous! Very personable & always quick with replies & answers to my questions. I didn’t feel pressured at any point of this process. I recommend Anup for anyone & for your next ToyotA!! replies & answers to my questions. I didn’t feel pressured at any point of this process. I recommend Anup for anyone & for your next ToyotA!! More

Antonio Ballard left no stone unturned. He was courteous and very professional. He searched for and found what my wife wanted. Happy wife, happy life! and very professional. He searched for and found what my wife wanted. Happy wife, happy life! More

Mr. Ali, is an excellent human being, and exceptional sales representative. Will always choose him if I need a new car. Excellent care and attention. sales representative. Will always choose him if I need a new car. Excellent care and attention. More

Jose was very friendly, patience, & very professional at his job. I will recommend him to friends & families! I love my car! Keep up the good work Jose! his job. I will recommend him to friends & families! I love my car! Keep up the good work Jose! More