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Toyota of Plano
Plano, TX
5,432 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,432 reviews
February 28, 2020
Jackie Matuto was my sales person this woman was so attentive to my needs. Knew all the colors of the car graphite metallic I drove it out the lot. I mean she was on point. attentive to my needs. Knew all the colors of the car graphite metallic I drove it out the lot. I mean she was on point. More
by brightshhc
Employees Worked With
Jackie Matuto
February 23, 2020
Our salesperson Miguel Umana was very friendly and helpful. There seemed to be a disconnect between the online offer and what we initially got in the showroom. But it was resolved. helpful. There seemed to be a disconnect between the online offer and what we initially got in the showroom. But it was resolved. More
by Foilcoach81
Employees Worked With
Miguel Umana, Mirza Begovic
February 21, 2020
Salesman Aubrey Parker at Toyota of Plano: Superb The salesman Aubrey Parker at Toyota of Plano is very good: Professional, helpful, and very nice. He's excellent. I recommend doing business with him. The salesman Aubrey Parker at Toyota of Plano is very good: Professional, helpful, and very nice. He's excellent. I recommend doing business with him. Thuan More
by Thuan Nguyen
Employees Worked With
Aubrey Parker
February 12, 2020
Anup was fabulous! Very personable & always quick with replies & answers to my questions. I didn’t feel pressured at any point of this process. I recommend Anup for anyone & for your next ToyotA!! replies & answers to my questions. I didn’t feel pressured at any point of this process. I recommend Anup for anyone & for your next ToyotA!! More
by Dr Dana
Employees Worked With
Anup Pradhan
February 10, 2020
Antonio Ballard left no stone unturned. He was courteous and very professional. He searched for and found what my wife wanted. Happy wife, happy life! and very professional. He searched for and found what my wife wanted. Happy wife, happy life! More
by Firefighter0672
Employees Worked With
Antonio Ballard
February 08, 2020
Mr. Ali, is an excellent human being, and exceptional sales representative. Will always choose him if I need a new car. Excellent care and attention. sales representative. Will always choose him if I need a new car. Excellent care and attention. More
by stayshew
Employees Worked With
Kal Mian, Ali Bahadori
February 05, 2020
Jose was very friendly, patience, & very professional at his job. I will recommend him to friends & families! I love my car! Keep up the good work Jose! his job. I will recommend him to friends & families! I love my car! Keep up the good work Jose! More
by ohgeejen
Employees Worked With
Jose Campos
February 01, 2020
Great Experience Toyota Camry is my first car purchase, and Chris made it so easy. My family went to Toyota of Plano for information and Chris patiently and carefully Toyota Camry is my first car purchase, and Chris made it so easy. My family went to Toyota of Plano for information and Chris patiently and carefully introduced their options. Over all it was an amazing purchase. More
by huoyfnina98
Employees Worked With
Chris Liu
January 31, 2020
Worst Dealership Experience of My Life This is truly the most unprofessional Toyota I have ever encountered. It astounds me that this is now supposed to be the headquarters of Toyota, becau This is truly the most unprofessional Toyota I have ever encountered. It astounds me that this is now supposed to be the headquarters of Toyota, because the people that work there have no respect for customers shopping for a brand new car or those who already have the misfortune of owning one of their cars. A few weeks ago I got a flat tire very close to the Toyota dealership about an hour before they closed. When I called to see if I could bring the car in (even if they didn't look at the tire until the next day) but just so I didn't have to drive 15 miles away on the donut just to take it there the next day, the receptionist was so incredibly rude. It's one thing to say that isn't common practice, but it is another to be so dismissive and disrespectful to a paying customer. The next day I called again to see if I could bring the car in. (As a side note, the tires were bought from Toyota so they are under warranty) when I spoke to a different person the next day he said "Warranty isn't a thing..." I ended up taking the car to Toyota of Richardson, which is 40 minutes away from me just because I hated the idea of paying these disrespectful people to fix my car. I'm truly disappointed in Toyota, as we have had so many Toyota cars, but each time I interact with someone at this location I am reminded why it is an unfortunate excuse for a business. A few weeks prior to this, my family and I were searching for a new car for my uncle. We made the poor decision to try Toyota of Plano. While the saleswoman was running around like a headless chicken, we were waiting in the parking lot for a total of 3 hours. In this time, there were at least 2 instances where she disappeared for more than 30 minutes at a time. Car dealerships are supposed to convince you to buy their cars, not send you running in the opposite direction. This location is so nice, new, and so close to my house but unfortunately a business cannot be run by a shiny building. It has to have people functioning inside that have some ability to interact with, and sell to customers. I truly would never do someone the disservice of recommending this location to them, and I highly recommend avoiding this joke of an establishment by any means necessary. More
by alanka1226
Employees Worked With
Travis Watters
January 30, 2020
My husband and I purchased a 4 Runner Limited. Forkan Siddique was our salesperson. He was kind, helpful, knowledgeable, and patient with our many questions! Siddique was our salesperson. He was kind, helpful, knowledgeable, and patient with our many questions! More
by Becky.newsom
Employees Worked With
My husband and I purchased a 4 Runner Limited. Forkan Siddique was our salesperson. He was kind, helpful, knowledgeable, and patient with our many questions!, Forkan Siddique
