Toyota of Plano

New Car Purchase I was looking for a vehicle last May and I talked to Aubrey. He was very accommodating and very nice. He showed us the vehicles based on our preferenc I was looking for a vehicle last May and I talked to Aubrey. He was very accommodating and very nice. He showed us the vehicles based on our preference and patiently waited for us to make a choice. He listened to what we wanted and gave us some pros and cons between the 2 vehicles we were trying to choose to buy based on our preference. He did not rush us or try to intimidate us in purchasing the vehicle right away (not like the other sales guys in the business that clearly shows they are only after their sales incentive/quota to make the sale for that day). So he let us feel comfortable in the buying process. Employee Attitude towards us the customers was the major factor we choose to buy in the dealership. And Aubrey is that guy! I hope all your employees treat the customers like Aubrey treated us! More

Great services! The service is very friendly and nice! The car is in good condition with reasonable price. I would recommend to my friends in the future. The service is very friendly and nice! The car is in good condition with reasonable price. I would recommend to my friends in the future. More

Great service! I needed a car for my commute to school. I went to Toyota of Plano after doing some research, and I was very pleased with the car I bought and the ser I needed a car for my commute to school. I went to Toyota of Plano after doing some research, and I was very pleased with the car I bought and the service there. Paul Tseng was my dealer, and he was very kind and helpful. I would love to recommend Toyota of Plano to other college students. More

Offered way below average for my trade-in I contacted ToP about an older RAM they had in inventory to see if I wanted to trade in my '13 Dodge Charger R/T with 44k miles. The RAM was an '09 wi I contacted ToP about an older RAM they had in inventory to see if I wanted to trade in my '13 Dodge Charger R/T with 44k miles. The RAM was an '09 with 104k miles. When I saw the RAM online everything looked good but there weren't that many photos. We walked the lot and eventually found the truck after about 10 minutes, it looked horrible. It was poorly plastidipped, there were hail dents on the hood and the rear bumper was crashed in. They were asking almost clean retail for this garbage. I wasn't deterred too much, I'm adept with car repairs and I could have fixed it up. Everything went smoothly up until their trade in offer. The sales staff were polite but I couldn't help but feel like they were trying to take advantage of me when they offered me $500 less for my charger than the listed price of the RAM. I was offered $11k for a car that averages a $15,500 trade in in clean condition. I was sent an email from the GM as followup from my visit, I made him aware that I was frankly offended by their offer. I have yet to receive any messages after that. DON'T GO HERE, they will take you to the cleaners. More

Amazing experience!! Every aspect of my visit was very pleasant. They gave me $4k more for my trade than I anticipated going in on the first pencil. When I mentioned an of Every aspect of my visit was very pleasant. They gave me $4k more for my trade than I anticipated going in on the first pencil. When I mentioned an offer from another dealership they didn’t hesitate to beat it. Pat my salesman worked hard to earn my business! Carlos and Sama were the managers involved and they were fast, efficient and made the process easy! Thank you Toyota of Plano. More

Great Job Very courteous and helpful. He handled both our 2017 Camry and our 2015 RAV4 in a timely manner. Did a great job! Thank you for getting us out as you Very courteous and helpful. He handled both our 2017 Camry and our 2015 RAV4 in a timely manner. Did a great job! Thank you for getting us out as you soon as you could. More

Todo el servicio muy excelente Muy complacida con todo el servicio y muy contenta con mi compra ..gracias a todo el colectivo de Toyota por su buen trato y en especial a Roberto Muy complacida con todo el servicio y muy contenta con mi compra ..gracias a todo el colectivo de Toyota por su buen trato y en especial a Roberto More

First time buyer, Great experience! If you need to buy a car, forget everything and just look for Jacoub Oueini. I was frustrated enough and had my guard ready because I have checked 2 d If you need to buy a car, forget everything and just look for Jacoub Oueini. I was frustrated enough and had my guard ready because I have checked 2 dealerships prior to going to Toyota Of Plano and it wasn’t pleasant experience at all. Jacoub make my first time purchase experience amazing. He help me out with everything and he had enough patience for me ( I’m extremely demanding person), however he did amazing job and I cannot but give every recommendation if you considering buying a Toyota. Toyota Of Plano is way to go! More

Excellent experience! My salesman Jacoub O was fabulous, as well as the other men I dealt with (Alex P and I don't remember the man's name I was negotiating with. I'm sorry My salesman Jacoub O was fabulous, as well as the other men I dealt with (Alex P and I don't remember the man's name I was negotiating with. I'm sorry.). The is by far the best car buying experience I've had. I hate dealing with car salesmen and was not looking forward to having to deal with them, but they completely restored my faith. Jacoub very personable and professional. Thank you again! More

Best service ever ,Good customer service and best deal First of all I just wanted to say thank you Jacoub and Patrick you guys were amazing and thanks for the laughs I already told my coworkers about you g First of all I just wanted to say thank you Jacoub and Patrick you guys were amazing and thanks for the laughs I already told my coworkers about you guys hopefully they go see you guys thanks again you guys rock More