
Toyota of Plano
Plano, TX
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Personal is not listening customer I went to this place for oil change and tire rotation. When they finished they work I paid for service. On my way out of there, I "luckily" checked my I went to this place for oil change and tire rotation. When they finished they work I paid for service. On my way out of there, I "luckily" checked my tires where I noticed that they did not rotate my tires. I went back to dealership and talked to person who was in charge of this work. He started arguing with me and triad to convence me how he saw them rotating my tires. I nicely explained to him how my front tires threads wear more than those on the back and that was exactly a reason I wanted weels being rotated. He totally ignored my arguments, so I had to call for his manager. That person started talking "non-sense" about how he recognizes tires which were on front or on the rear side of the car. Anyway that guy wasn't of any help eather, but they offered me to "re-rotate", how he called this issue. I understand they might be busy and forgot to do some they should do, but problem I had whit this service is disrespectful and totally ignored way they talked and treated me, especially if I had solid argument about work didn't perform. More
Great people Toyota of Plano have great people that work very well with their customers . Very helpful in making sure that a customer’s needs are met . Will do Toyota of Plano have great people that work very well with their customers . Very helpful in making sure that a customer’s needs are met . Will do business with them again When the needs arise . More
Great experience in Toyota Excellent service and wonderful teamwork .The team had Good knowledge about the car Great service by Anwar and his assistant Wonderful felicitatio Excellent service and wonderful teamwork .The team had Good knowledge about the car Great service by Anwar and his assistant Wonderful felicitations and gave us good knowledge about the car and their benefits Good job Toyota Glad to have business with you More
Superb Customer Service Roberto Guido went not only the extra mile but above and beyond to make sure I got the best deal possible. I not only commend him for his assistance b Roberto Guido went not only the extra mile but above and beyond to make sure I got the best deal possible. I not only commend him for his assistance but also recommend him to everyone. Thank you Roberto for everything you did to make my car purchase a great experience!!! More
Great deal! Ethan was the ONLY sales person that was willing to help us out and give a fair deal on purchasing a new Sienna. He was honest and approachable and an Ethan was the ONLY sales person that was willing to help us out and give a fair deal on purchasing a new Sienna. He was honest and approachable and answered all my questions before we made the trip to the dealership. We made it very clear what we wanted in a van and he helped us find exactly what we were looking for. We negotiated a fair price on my trade in as well. Financing manager, Michael, was also very pleasant and helped us get a good interest rate. Toyota of Plano has won my business and we hope to buy future cars here as well! More
Great Experience Staff was very friendly and professional. It was my first time buying a Toyota and a great experience overall. Recommending to my neighbors on Next Do Staff was very friendly and professional. It was my first time buying a Toyota and a great experience overall. Recommending to my neighbors on Next Door! More
Amazing service! Jose has been the best car sales man we have ever dealt with. He was always very patient and very helpful with all the question I had to ask he took c Jose has been the best car sales man we have ever dealt with. He was always very patient and very helpful with all the question I had to ask he took care everything that I need. Always looking to satisfy my concerns and make my experience pleasant and comfortable. Everything is fine in a professional and timely fashion. I will definitely go back! More
Forkan Siddique, Internet Sales Manager, Plano Toyota I had been looking online and in Lubbock for a nice used car. I was looking for a low mileage 2016 or 2017 RAV4 under $20,000. I flew in to Dallas I had been looking online and in Lubbock for a nice used car. I was looking for a low mileage 2016 or 2017 RAV4 under $20,000. I flew in to Dallas and looked at several RAV4's at another dealership. Forkan had shown me a couple of cars already so I went back to talk with him at Plano Toyota. He showed me the perfect car, it was the right color, low mileage and the right price. He was never pushy and offered advice when he was asked. This is the second Toyota I have Linda Ashley Lubbock, TX More
Great Experience Jose Campos guided me on my great experience of buying a new vehicle. He was quick and and funny, keeping the mood light, and he got me a great produc Jose Campos guided me on my great experience of buying a new vehicle. He was quick and and funny, keeping the mood light, and he got me a great product for an affordable price. More
Rav4 Purchase The whole staff at Toyota of plano was amazing. My sales rep Anwar was extremly helpful on deciding which auto to purchase. He was knowledgeable on al The whole staff at Toyota of plano was amazing. My sales rep Anwar was extremly helpful on deciding which auto to purchase. He was knowledgeable on all the Toyota vehicles. Which made the process easy to buy the car. Thank you Anwar ! More