Toyota of Portland
Portland, OR
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816 Reviews of Toyota of Portland
No NEGOTIATING AT ALL!! I wanted to get a new 2015 RAV4 XLE. Had the pleasure of working with Ryley. She did a great job at showing me cars and allowed me to test drive the I wanted to get a new 2015 RAV4 XLE. Had the pleasure of working with Ryley. She did a great job at showing me cars and allowed me to test drive them. However when the time came to negotiate the manager, Glen, didn't want to negotiate one bit. He came down $100...hahaha. I almost laughed out loud. It was he didn't want my business nor did he want to work with me. I ended up going to a different dealership where I they came down $2500. Never again will I come to Broadway Toyota to purchase a vehicle. If I want to pay sticker price I'll go to a place where that't their policy. I have a feeling Broadway will soon be one of those dealerships where negotiation is forbidden. More
Buying a car CAN be a great experience! After extensive research on the Toyota website, i went into my local dealership and had the pleasure of getting Kylar as my sales person. He was very After extensive research on the Toyota website, i went into my local dealership and had the pleasure of getting Kylar as my sales person. He was very helpful and clearly interested in assisting me in finding a car that perfectly suited our needs. Throughout the entire process, Kylar was polite, thoughtful and friendly. Additionally, there were numerous matters which required follow up and he was both prompt in his replies and thoroughly researched all questions. After the purchase, Kylar took considerable time with us providing "hands on" demonstration and explanation of how to use the features in the car. By the time we drove it off the lot, we were confident that we made the right choice and were glad Kylar had been a part of the process. I recommend him highly if you're interested in learning more about whether the Toyota is the right car for you. More
Excellent Job I was in the market for my first new car, being that I dont have established credit I was afraid of rejected or taken advantage of. I was so glad to b I was in the market for my first new car, being that I dont have established credit I was afraid of rejected or taken advantage of. I was so glad to be helped by a true professional Kenneth Scott. He really made the experience pleasant and painless. I bought a prius and now my father is going to buy a Rav 4! Broadway Toyota will be my dealership of choice for all of my future car needs More
Khzam's the Car*Match Man Serving my old Prius. Kenny walked me around newer Prius options. Friendly, efficient, offering a quick deal I liked. He made a great match for me. Serving my old Prius. Kenny walked me around newer Prius options. Friendly, efficient, offering a quick deal I liked. He made a great match for me. More
Best experience I want to thank everyone at Broadway who helped with my purchase of my new 2015 Scion TC. Glen in Internet helped me pick out the car that fits my lif I want to thank everyone at Broadway who helped with my purchase of my new 2015 Scion TC. Glen in Internet helped me pick out the car that fits my life. Max in finance was quick and very informative of everything. They valued my time and were patient with me. Thank you so much. I recommend everyone to come to Broadway Toyota-Scion for their new car. More
Thank you Thank you! I was so nervous to come buy my first new car, but Ken Scott and Tim Hogan were awesome! Thanks guys! I will be sure to send everyone to you! I was so nervous to come buy my first new car, but Ken Scott and Tim Hogan were awesome! Thanks guys! I will be sure to send everyone to you! More
Bad situation turned good I have purchased cars from Broadway Toyota for over 30 years and always had a good experience . Today was different, I was referred to salesperson Ke I have purchased cars from Broadway Toyota for over 30 years and always had a good experience . Today was different, I was referred to salesperson Ken Scott, within five minutes (the entire process with him was approx. 10 minutes) I found him to be a pompous arrogant butt (lack of better words). He has a 8 year tenure with Broadway Toyota and possibly anyone spending less than 50k is not up to his standards. Nevertheless, this is no way to treat a potential customer, nor a person in general. If it were not for Tim Hogan (Sales Manager) and Nick Patton (Finance), my days purchasing from Broadway Toyota would have ended with my last vehicle. Tim made things right and sold me my new car and Nick made the financing a pleasant experience. More
Great customer service Darrell was truly excellent to work with! We traded in a scion for a used Prius and he made the process smooth and easy. He's incredibly kind, helpful Darrell was truly excellent to work with! We traded in a scion for a used Prius and he made the process smooth and easy. He's incredibly kind, helpful, personable, and pleasant to work with. He seemed to genuinely care about our experience and talked us through all the options available to us for our trade in. He made our experience a very positive one! More
purchased a new car It was a pleasure to work with Heather from the very beginning when I decided to purchase a new corolla through USAA. Heather was very professional an It was a pleasure to work with Heather from the very beginning when I decided to purchase a new corolla through USAA. Heather was very professional and very patient in working and communicating with me since I am deaf. I wanted the buying experience on my time and not be rushed into anything. Heather followed my timeline and was there every time I have a question or need something. She was there when I switched cars and she helped me set up bluetooth to match my iphone. Heather is great throughout the whole time. More
Heather is a star I wanted to write a special review for Heather as she was my first contact with Broadway Toyota and set the tone for my buying experience - which was I wanted to write a special review for Heather as she was my first contact with Broadway Toyota and set the tone for my buying experience - which was awesome! I'd been researching the Highlander XLE for more than a year and when I contacted her about my perfect vehicle, she promptly got me the information I requested, providing me with an internet price that got me into the dealership soon after. (I'd been obtaining quotes from all Toyota dealers in the metro area.) Heather, Vincent, Mike, and Glen are a great team! I never felt pressured. I was treated respectfully by all and wasn't "handled". I felt very much at home with these folks. This is not your average sales team. I was treated exactly the way I wanted to be treated and I purchased my wonderful XLE at a very fair price. I'm so impressed and thankful! Great job, Broadway Toyota! More